Geoff

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Viewing 15 posts - 376 through 390 (of 10,150 total)
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  • in reply to: offer for two paid add-ons #1248329
    Geoff
    Member

    Hey Silke, thanks for writing in!

    We run a number of sales and promotions throughout the year and you can find the latest and greatest offers listed on our Deals, Coupons & Discounts page.

    If nothing there fits exactly what you’re looking for, I’d suggest either subscribing to our email newsletter or following us on Twitter because we also make those announcements there.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi @Kairo,

    Thanks for getting in touch!

    I just tried adding a manual order to WooCommerce on my test site and it seemed to work. Here’s what I did:

    • Went to WooCommerce > Orders > Add New
    • Changed the “Order status” to “Complete” and selected a customer
    • Clicked “Add items(s)” in the section below the order details
    • Clicked the “Add product(s)” button that displays
    • Searched for the ticket I wanted to add to the order, then clicked the “Add” button
    • Clicked the “Save” button at the bottom of the order
    • Clicked the “Calculate Total” button at the bottom of the order
    • Clicked the “Save Order” button at the top of the order screen

    That generated the order and sent an email containing the ticket. Did you follow those same steps? If not, given them a try and let me know if it they work for you as well.

    Thanks!
    Geoff

    in reply to: Add to Cart Button "Qyt" #1248309
    Geoff
    Member

    Hi Hildegard,

    Thanks for getting in touch!

    I appreciate you sharing this snippet and letting us know it works for you. That’s awesome!

    Just to confirm, you didn’t have any questions about the snippet, right? Just want to make sure before closing this thread. 🙂

    Cheers!
    Geoff

    in reply to: Renewing #1248304
    Geoff
    Member

    This reply is private.

    in reply to: Received wrong License Key #1247980
    Geoff
    Member

    This reply is private.

    in reply to: Group Tickets #1247974
    Geoff
    Member

    You bet, glad to hear that helped!

    I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Help choosen plugins – addons #1247973
    Geoff
    Member

    Hi Jose,

    I think the best route for customization really depends on how extensively you want to modify the layout. If you think you can modify the List View with just a few markup changes and some CSS, then a template override is a great way to go since it gives you a head start.

    However, if you want a lot more flexibility, then a new template is a great option as well. If you go that route, then you will want to use the tribe_get_events() in your template to create the loop and we have good documentation on that:

    Using tribe_get_events

    I’m afraid we do not have videos on customizations like template overrides. However, you can always open threads here in the support forum with your premium license for each of your questions and we’d be more than happy to help along the way as best we can — we’re unable to actually code customizations for you but are always available to help guide you.

    Cheers!
    Geoff

    in reply to: A little CSS help again #1247968
    Geoff
    Member

    You bet! Happy to be of service. 🙂

    I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help.

    Cheers!
    Geoff

    in reply to: Group Tickets #1247660
    Geoff
    Member

    Hey there, @kickcancer!

    Great questions.

    1. How can I offer a ticket that reduces stock by 4 (or is defaulted to 4 quantity would work too).

    If you are willing to set a default quantity of 4, then the snippet provided in this thread should do the trick. It’s set to default the quantity to 1, but you could change that to 4.

    2. How can I offer a discount for multiple ticket types? (ie. Golf + Dinner)

    Event Tickets Plus unfortunately will not handle discounts directly. However, if you’re using WooCommerce, then perhaps the Product Bundles extension is worth looking into because it is designed to offer special pricing based on grouping products together.

    Will these work for you? Please let me know!

    Cheers,
    Geoff

    in reply to: Multiple purchase options #1247653
    Geoff
    Member

    Hey Damien,

    Great question! I know, there are lot of ways to go about pricing when it comes to ticket sales and everyone has a slightly special need. 🙂

    Event Tickets Plus actually plays no role in the purchasing process but integrates directly with WooCommerce, which handles all the pricing and payments. WooCommerce does have a few extensions that you might want to look into for more complex pricing, like Dynamic Pricing and Bundles.

    Do those look like what your client needs? I sure hope so!

    Cheers,
    Geoff

    in reply to: A little CSS help again #1247620
    Geoff
    Member

    Hey Karen,

    We’re always happy to help as best we can, even with things like this. 🙂

    You should be able to use this to change the color of the mini calendar navigation text:

    .tribe-mini-calendar-nav span {
    color: #fff !important; /* or whatever color you would like */
    }

    I would try adding this to the Appearance > Customize > Additional CSS screen. Give that a try and let me know if it works. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Thanks, Ikka! I’m really glad to hear all is working well but you have given us good information to work with to look into this more and see if there’s anything we can do to prevent this in the future. I’ll go ahead and close this thread since you marked it Resolved, but we may follow up with you here at a later time to dig into this more, if needed.

    Thanks and have a great day!

    Geoff

    in reply to: Wrong purchase #1247601
    Geoff
    Member

    Hey Darren,

    I just responded to another thread you opened asking the same question. I’ll go ahead and close this one and we can keep the conversation going in the other one. 🙂

    Cheers!
    Geoff

    in reply to: Wrong item purchased #1247599
    Geoff
    Member

    Hi Darren,

    Thanks for getting in touch! Definitely happy to help you with this.

    I’ve gone ahead and deactivated your license for Events Calendar PRO and exchanged it for a Filter Bar license.

    You can access the new license key by logging into your account on our site and navigating to My Account > License Keys. You will also be able to access a download of Filter Bar by navigating to the Downloads screen from there.

    Let me know if you have any issues accessing your new license key and I’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Help choosen plugins – addons #1247597
    Geoff
    Member

    Hi Jose,

    Thanks for following up!

    That’s a really nice showcase example of how someone has customized the default List View template that comes with The Events Calendar.

    The default view looks like this:
    http://wpshindig.com/events/list/

    The showcase example overrode our template with their own. You can do the same thing by following the instructions in our Themer’s Guide. That provides step-by-step instructions for overriding the calendar’s templates with your own to create custom layouts.

    You also asked about checking other views. The demo site that I linked to above will allow you to see all of the views that are available in Events Calendar PRO:

    http://wpshindig.com/events/

    Cheers!
    Geoff

Viewing 15 posts - 376 through 390 (of 10,150 total)