[Geoff]

Hey Mark! I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to hit us with a new one if you have any other questions and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hello Hamish and thanks for reaching out!

So sorry for the layout trouble here. We do our best to integrate with as many themes as possible but, as you can imagine, it’s tough to hit them all. In this case, it appears the theme’s CSS could be conflicting with the calendar’s CSS. You can always try either:

• Switching the page template in Events > Settings > Display to use one of your theme templates instead of the default event template (or vice versa)
• Adding custom CSS to the theme’s style.css file or using the Simple Custom CSS plugin. We have a full guide on how to update calendar-specific styles to help get you started.

I have made a note for us internally so that we know about this conflict with Divi and can look at what we can possibly do on our end in future releases when we tackle possible theme conflicts.

Thanks!
Geoff

[Geoff]

Hey there! Thanks for following up.

I don’t have a specific function, but you can call the start date using something like this:

<?php echo Tribe__Tickets__Ticket::get_instance( $ticket_id, ‘_ticket_end_date’ ); ?>

I haven’t tested that, but hopefully it at least helps get you started to grab the ticket start date.

Cheers!
Geoff

[Geoff]

Oh yeah, thanks for clarifying Jeff! Yes, it is indeed possible to set a “global” number of tickets per event and then each ticket sold draws from that pool of tickets. Similarly, you can set a specific number of tickets per ticket made that is not part of the global stock of tickets. Here’s a more detailed look at how global stock works when making tickets.

Does this make more sense? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Jayson, thanks for chiming in!

That’s an interesting way to go — it looks like this is slightly different than what Kevin is looking for but I certainly do appreciate you dropping this in. 🙂

Cheers,
Geoff

[Geoff]

Hey folks — I see one of my previous replies was marked as an answer. I’ll go ahead and close this thread but please do feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Right on, that sounds great–thanks for following up and letting me know!

Have a great day and weekend. 🙂

Geoff

[Geoff]

Hey folks!

Each ticket also has a unique ID number and an order number which will allow you to check people in at the door. You can export the list of attendees into a spreadsheet ahead of the event and check them manually as they bring their printed ticket to the door.

I would highly suggest checking out out Knowledgebase articles on Event Tickets for much more detailed info on the plugin.

Cheers!
Geoff

[Geoff]

Right on! Thanks so much for following up. 🙂

[Geoff]

Hi Matt, thanks for following up!

But when I try to use the link to go to the product page, it just redirects back to the form.

Are you able to share a link with me so I can take a look? I would also check to make sure the ticket in question is not hidden in the product catalog, which you can do by heading to Products from the WordPress dashboard, selecting the ticket, then changing the visibility settings for the ticket (screenshot).

Also, it should be noted that the above code does not hide anything for me.

It should also be clarified that I am doing this in a “page” not via the events calendar. Would it help if it was an event?

Yes, that would certainly be helpful to know for sure. You can take out the calendar-related part of the snippet and it will hide the form:

form.cart {
display: none;
}

That will remove the form globally. If you want to target just a particular page or post, you can add those CSS rules to the snippet.

Cheers,
Geoff

[Geoff]

Hi Andres, good questions.

It could be in pdf format, for the tickets, or is an email?

Just in the email. There is no PDF attachment with tickets.

Each ticket is a email separate o how is the functionality?

If there are multiple tickets purchase in a single transactions, then all the tickets will be emailed together, each with their own QR code.

If the customer buy the tickets on bank payment gateway, the email with tickets is generated automatically?

That is correct. Once the order is received and processed, the email with the ticket is automatically created and sent to the customer.

Cheers!
Geoff

[Geoff]

Thanks for following up, Esther!

We do indeed have a nonprofit program that provides Events Calendar PRO to approved organizations free of charge. I’d certainly encourage you to submit an application if that’s something you are interested in.

Thanks!
Geoff

[Geoff]

Hi Kate,

Great question — the list shows up if at least one person has registered for the event and the public list option has been enabled in the event. Here’s a screenshot of how it appears on the single event page when it’s active.

Does this help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hi @davide,

I noticed you opened another thread about this, so I’ll go ahead and close this one and we’ll see you in the other one shortly. 🙂

Cheers,
Geoff

[Geoff]

Hi Andres,

Sorry, I’m not quite sure I follow your question. I’ll take a try at it, though.

If a customer has paid for a ticket and you collected money for it via WooCommerce, then the customer will receive an email that contains an electronic ticket with a QR code. Each ticket has a unique QR code.

Let me know if this helps. 🙂

Geoff

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