[Geoff]

Hi Marius and happy Friday.

Sounds like you’re working on a pretty cool project!

Kind of a good news, bad news thing here. The good news is that you do not need to purchase any premium products to get the core calendar functionality you’re looking for. The Events Calendar will set you up perfectly for managing events without the need for any of our other products.

The bad news is that none of our products will really add that interactive layer you’re looking for. However, events are already capable of enabling comments so that would be covered.

Also, there are other third-party plugins that could help with the other features. For example, this one might work nicely for voting.

The calendar’s template files are also extremely flexible and can be modified in any way you would like for adding other features or integrating other functionality. I’d suggest checkout out our Themer’s Guide for a full overview of what is possible.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Steve,

Great question! Yes, all you would need is the following:

• Event Tickets (free)
• Event Tickets Plus
• WooCommerce (free)

Those three used together are all you need to sell tickets for the single event you are promoting. If you ever do need a full calendar to sell tickets for more events, then you might consider adding The Events Calendar, but no need to do that right now. 🙂

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Bram,

That sounds like a cool site!

Yes, this is totally possible with Event Tickets Plus. When creating a ticket, it will automatically be categorized as “Ticket” product in WooCommerce and all tickets are automatically already hidden from product catalog view.

What you would need to do is make sure that the ticket form on events is only displayed to members of the site and to do that, you can modify the template for it by wrapping it in a conditional statement that checks for a visitor’s logged in status like this:

<?php
if ( is_user_logged_in() ) {
// ticket form code
} else {
echo 'Please log in to purchase tickets.';
}
?>

Will something like that work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Luci and thanks for getting in touch!

There actually is no shortcode to display the full calendar on a WordPress page. If you are trying to add a menu item to your site for the calendar, we actually have step-by-step instructions on how to do that right over here:

Adding the Calendar to a WordPress Menu

Will that work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Colinz,

So sorry for the issue here with recurring events! Let’s figure this out together.

First off, will you please send me a screenshot of the date and recurring settings for the “Phyllis Edmond” event? I’d like to try creating the same event on my test site to see if I can create the same issue.

Thanks!
Geoff

[Geoff]

Hi Bruce, welcome back to the forums!

Whoa, sorry for this issue. I can honestly say this is the first time I’ve a report of this, but I’m super curious to see what’s happening so let’s dig in and troubleshoot together.

First off, I really think we need to try testing for conflicts. There are a few additional plugins I see in your system settings that directly interact with Event Tickets Plus, so I want to make sure those interactions are not the source of this before we dig too much deeper.

Will you please:

• Switch to a default WordPress theme
• Deactivate all plugins, except for:
  • The Events Calendar
  • Events Calendar PRO
  • Event Tickets
  • Event Tickets Plus
  • WooCommerce
• Try selling a ticket in this default condition

I know that reverting to default conditions is not always an ideal or even a realistic thing for some sites, especially ones that sell products, so please feel free to set up a test site in your hosting’s cPanel if that would be more convenient so we can continue testing. What you’ll be setting up is essentially the same test site that I have where I have been unable to replicate the issue myself. If you are also unable to replicate the issue, then we can start reactivating components of your site one-by-one to see what the source of the issue is.

Thanks so much for your help with this — I’m really interested in figuring this out with you!

Geoff

[Geoff]

Hi Faze,

You might want to consider using the Say What? plugin for your translations if you have several like this–managing the changes in the plugin will be much easier than managing them in templates. Say What? will let you change the text of any wording in the calendar.

Thanks!
Geoff

[Geoff]

My pleasure!

[Geoff]

Thanks for confirming!

In that case, it sounds like there’s something in the custom template — or perhaps the theme itself — that is throwing things off. I’m afraid that is tough for us to troubleshoot since we are unfamiliar with the code for the custom template and the theme — however, if you are able to pinpoint the issue to a specific spot, we’d be happy to look at it and see if there’s anything we can suggest on our end.

Geoff

[Geoff]

Does your theme have a folder in there called tribe-events? If so, that is where you would be able to find the customizations. 🙂

[Geoff]

Awesome, so glad to hear you figured that out, Marlene!

The event title is now included in the facebook post, but with the string “Upcoming Event – ” added before it. How do I change that?

I’m afraid that’s the way Facebook renders the content when it reads the URL. There’s unfortunately no setting in the plugin that would control the way Facebook chooses the content.

The description below the title in the facebook post is a mess. Is it possible to get just the date, time and excerpt there instead?

I think that would require changing the event template itself, which is a bit of custom development:

/wp-content/plugins/the-events-calendar/src/views/single-event.php

The featured image of the event is only included on some of the events. What’s up with that?

That’s again something with the way Facebook chooses to grab the information. If the event has a featured image attached to it, then it should work, but Facebook ultimately makes the call on what it chooses to display.

Does this help answer your questions? Please let me know.

Thanks!
Geoff

[Geoff]

Hi John,

So sorry none of our bundles currently match that combination! We’ll definitely keep that in mind and appreciate the feedback.

In the meantime, please feel free to email us (support [at] theeventscalendar.com) and reference this thread. We might be able to help you out. 🙂

Cheers!
Geoff

[Geoff]

Hi Matt,

Good question. The plugin does not include an option to change an event post link to another post, but you could certainly customize the calendar templates to use a different link (more on customizing in our Themer’s Guide) or consider using the Redirection plugin to build in redirects from events to other posts.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Amanda,

Sure thing! We actually have a snippet available that helps change any word in the plugin, including Free to Complimentary.

The example in that post changes “Venue” to “Location” but you can edit it so that it changes “Free” to “Complimentary” instead. 🙂

Will this work for you? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Allen and welcome to the forums! So glad to hear you’re using Event Tickets Plus. 🙂

Good question and, yes, you absolutely can move a license key from your test server to your production server at any time. In fact, here’s a little post for you to check out and bookmark for when you’re ready to make that move — it will provide you with more information on how to do exactly that.

Does this help answer your question? Please let me know.

Cheers!
Geoff

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