Map Visible Even When Disabled

[Nathan]

For some odd reason, a map is visible even when it’s disabled in settings. Also, when a venue has no map enabled on the backend, a map is still generated with the pin at the center of the state it’s in.

[Nathan]

Some people don’t want a map to be seen because it’s their personal address. But a map appears, even if it’s not the right address.

[Geoff]

Hey Nathan,

I was checking out the site — man, the calendar looks great in there! Nice work. 🙂

That’s certainly odd. It looks like the single-event.php template has been customized a bit from what the plugin offers right out of the box, which might help explain what’s happening with the map setting. In either case, please add this to your theme’s style.css file or using the Simple Custom CSS plugin and it will hide the map altogether:

.single-tribe_events .tribe-events-venue-map {
display: none;
}

Will that do the trick for you? Please let me know.

Thanks!
Geoff

[Nathan]

Thanks! I’m glad you like the site. The calendar works perfectly for our needs.

Well, I definitely want it to show when the user wants it available. The problem is that it shows regardless. Do it doesn’t matter if I uncheck the box that displays the Google map on the back end of the event or not. It just generates one. I wanted to share the extreme with you. There’s a map…all the time, even when we don’t want one. Lol!

I’ll take a look at the single-event.php and see what the differences are between them. Sometimes the themed pages have caused conflict in the past whenever an update to the plugin occurs. I’ll post what I find.

• This reply was modified 9 years, 9 months ago by Nathan.

[Geoff]

Does your theme have a folder in there called tribe-events? If so, that is where you would be able to find the customizations. 🙂

[Nathan]

Sorry, I’ve gotten busy as of late. I’ll take a look at that today and see if there’s any changes.

[Geoff]

Thanks Nathan!

[Nathan]

So I went into the themed file and saw a few changes, but after uploading the file, it didn’t change the fact that the map is still visible on events that shouldn’t have one.

Here’s an example of an event that doesn’t have the map embed or link checked on the backend but still has a map displaying under the meta modules. http://meridianpoint.church/event/the-crossing/2016-08-06/

• This reply was modified 9 years, 9 months ago by Nathan. Reason: Misspelled a word

[Geoff]

Hey Nathan,

Thanks so much for following up, though I’m bummed to see the issue is still lurking around.

I think testing for conflicts is going to be a good start to pinpointing where the issue is. I’ve tested the map setting on a test site running the default WordPress Twenty Sixteen theme and no other plugins installed and everything seems to work correctly. Here’s a screenshot of the setting and another one of the published event. Let’s get your site (or a mirrored version of it) into the same default conditions and then activate the other components one at a time to see where the trouble starts.

This guide provides the specific steps for testing:

Testing Conflicts With Themes and Other Plugins

Will you please run through those steps and let me know the results? I’m hoping this will give us the exact location of the issue.

Thanks!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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