Courtney

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Viewing 15 posts - 5,266 through 5,280 (of 5,607 total)
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  • in reply to: All Events Link #1265219
    Courtney
    Member

    Hi Andy

    Have you tried adding that image to the Add HTML before event content?

    A little trick to quickly make the HTML code – open a post or a page that you’ll never publish. Use the body area to add the image, switch to “Text” in the editor (from visual) and copy the code.

    Then add it to Events » Settings » Display » Add HTML before event content area. You may need to try a few things to get the correct image dimensions for this spot, but it might make this all much easier.

    Let me know how that goes.

    Thanks,
    Courtney 🙂

    in reply to: WooCommerce 3.0.0 – safe to upgrade? #1265212
    Courtney
    Member

    Hi Paul & @iaingradon

    Our team is currently working through testing our plugins with WooCommerce. I’d hold off until we release an update on Event Tickets Plus. Thanks!

    Courtney 🙂

    in reply to: Form Integrated #1265186
    Courtney
    Member

    Hi Brenda

    The Events Calendar free plugin can be extended with the also free plugin, Event Tickets. This would allow for free registration for events. You can try that out for free and see if it meets your needs.

    Also, if you want to charge attendees for their tickets, you’d want to take a look at Event Tickets Plus. It integrates with many of the top e-commerce solutions to handle payment processing.

    Is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: Major Issues with WC3.0 #1265179
    Courtney
    Member

    Thanks Adam

    Our team jumped in immediately upon WooCommerce’s update to begin testing it with our plugins. We’ll release an update as soon as possible to avoid conflicts.

    Until then, is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: Social #1265157
    Courtney
    Member

    Hi Andrew,

    You can see the suggestions we’ve provided for social sharing options at https://theeventscalendar.com/knowledgebase/adding-social-media-sharing-to-events/.

    Thanks,
    Courtney 🙂

    in reply to: Event registration and payments #1265071
    Courtney
    Member

    Hi Gene

    With the Event Tickets Plus plugin, you will be able to use one of these e-commerce solutions: WooCommerce, Easy Digital Downloads, WP eCommerce, or Shopp. You’d need to install the Event Tickets free plugin as well for the Plus version to work.

    Is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: How to Control Title Bar on Event Page #1265066
    Courtney
    Member

    Checking back Christine

    I’ve reached out to some of our team more familiar with your theme. I’m waiting to see if they know how to display the theme page title instead. In the meantime, could you reach out to your theme developer support as well? They may have a solution for that end a bit faster than I can reach.

    Thanks,
    Courtney 🙂

    in reply to: Plugin not appearing correctly #1265060
    Courtney
    Member

    Hello Debra

    The Events Calendar (free) is needed in order to run Events Calendar Pro. So, don’t uninstall that ?

    Could you try changing a few settings? Test how your /events page looks when you change these settings: Events » Settings » Display » Default stylesheet used for events templates & Events template.

    Let me know if that resolves the look for you.

    If not, a run through the Testing for Conflicts might reveal the source of the problem.

    Thanks,
    Courtney 🙂

    in reply to: How to Control Title Bar on Event Page #1264878
    Courtney
    Member

    Hi Christine

    To hide our title, add this CSS code to your child theme, or in Appearance » Customize » Additional CSS:


    .tribe-events-page-title {display: none !important}

    I will get back to you later today to add your site’s title to this. I need to research that a bit more.

    Thanks,
    Courtney 🙂

    Courtney
    Member

    Hello Jason

    I’m glad you are in and customizing. There really is a lot you can modify with our plugins. Where did you modify the colors?

    But a few tips to help you style elements to match your site:

    1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
    2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
    3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
    4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
    5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

    For deleting plugins, start by going to your WordPress admin dashboard. Deactivate the plugin, and then delete it.

    If you modified code in other ways or deleted the plugin manually, you might need to also delete a few more things. When you access your site’s content via FTP or the file directory in your server, you’d want to go to wp-content » plugins » the-events-calendar to be sure it is removed.

    Finally, you could also “drop tables”. I found a quick guide on how to drop tables from one of the common hosts that can walk you through that.

    Use this with great caution as it can impact the rest of your site.

    The specific things that you’d need to manually delete are inside your site’s database, inside wp_postmeta, and begin with _tribe_aggregator.

    Please let me know if there’s anything more I can do to help.

    Thanks,
    Courtney

    in reply to: Add multiple images for event #1264840
    Courtney
    Member

    Hi Sean

    Our plugin supports featured images for events.

    To add additional photos, I’d suggest that you add them to the body of the post using either the WordPress Gallery, extend the options with Jetpack, or with a third party gallery plugin.

    Unfortunately, we do not offer a way within our plugin to have multiple images beyond what you place in the body of posts.

    Is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: featured Venues #1264830
    Courtney
    Member

    Hi Richard

    We do have a Featured Venue shortcode. You can learn more about what it can do at https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#featured-venue-shortcode.

    Is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: weekly event that doesn’t change #1264827
    Courtney
    Member

    Hello Ivan

    We do have a recurring events feature included in our Events Calendar Pro plugin.

    With recurring events, you’d just need to create each show once and select the parameters that you want it to repeat.

    Is there anything else I can help you with?

    Thanks,
    Courtney 🙂

    in reply to: License message #1264025
    Courtney
    Member

    Hi Amal

    It might be easy from here now. I see a license still registered to franceamerique.wpengine.com. Can you walk through the steps on Moving Your License Key to remove it from the staging site, and then re-activate with with the .staging in the address?

    Let me know if that works please.

    Thanks,
    Courtney 🙂

    in reply to: Shortcode Issue #1264018
    Courtney
    Member

    Thanks Jason

    Have you tested the shortcode outside of Siteorigin within your site? Can you determine if a shortcode works on a post/page/widget area while using a default WordPress theme?

    Are there any settings in Siteorigin that need to be activated for it to integrate with Custom Post Types, such as “Events”?

    I really hope we find this solution soon.

    Thanks,
    Courtney 🙂

Viewing 15 posts - 5,266 through 5,280 (of 5,607 total)