How to completely remove all traces of plug in and install a fresh version

[jason]

I am debating on purchasing the pro version. I wanted to test things out and see how things worked and looked on my website. So I was playing around with the free version and I wanted to update and make changes to the calendar such as colors and such. Problem is that even though I pick a color it showed something different on the actual calendar view. One problem was on the calendar, month view, the square day, the top bar on the day, which has the day number in it.. such as 4, was completely white even though I made changes to the color in the settings, I played around so much with all the settings and the colors I selected would not translate over to the calendar. I removed all cache from everywhere and it did not seem to match up with the settings and calendar. So I wanted to try a fresh install because I played around so much and I want to start over from scratch. Like out of the box, factory defaults…. Problem is once you remove the plug in and install it again, it seems to retain all of my past settings and old test events that I created, How do I remove all traces of the plug in from my word press site? I just want to remove everything and start over fresh. Please help, I need to get my site up soon and I really would like to get the pro version but not sure now since having issues with the free one.

[Courtney]

Hello Jason

I’m glad you are in and customizing. There really is a lot you can modify with our plugins. Where did you modify the colors?

But a few tips to help you style elements to match your site:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

For deleting plugins, start by going to your WordPress admin dashboard. Deactivate the plugin, and then delete it.

If you modified code in other ways or deleted the plugin manually, you might need to also delete a few more things. When you access your site’s content via FTP or the file directory in your server, you’d want to go to wp-content » plugins » the-events-calendar to be sure it is removed.

Finally, you could also “drop tables”. I found a quick guide on how to drop tables from one of the common hosts that can walk you through that.

Use this with great caution as it can impact the rest of your site.

The specific things that you’d need to manually delete are inside your site’s database, inside wp_postmeta, and begin with _tribe_aggregator.

Please let me know if there’s anything more I can do to help.

Thanks,
Courtney

[Jason]

Hello Courtney,

Thank you for getting back to me. I really need a calendar solution and you guys look the best. I hope we can get my issue resolved and then I am on board with getting the pro version. I have tried to change the colors through my theme settings. I am on word press, using the Avada theme. I have been going to the Avada Theme Options > events calendar and then in here you can change the colors to various components of your plug in. I also tried to change the colors through the Appearance » Customize » The Events Calendar as you suggested but the main problem is still going on. I am new to coding so my knowledge of CSS is very limited. Before I go down that route, I create a video that actually shows what the problem is and maybe you will have a suggestion. Here is the link to YouTube that you can reference. If we can get this fixed it would be awesome.

In terms of the tables, I logged into phpmyadmin and I did not see anything with _tribe_aggregator in it. I looked inside wp_postmeta. Please check out the you tube video and let me know what you think..

[Courtney]

Hi Jason

Does it look like the colors have been reset as you wanted in the Avada settings area? I’m not very familiar with their theme, but I do know that they move a few of our settings around. Often, their support seems to be super helpful because they do like having the integration with us. If the settings you modified were in that area, perhaps they are also able to help reset the customizations.

Thanks,
Courtney 🙂

[Jason]

I was able to Change the colors finally. There were color settings in two places. I found out that the Avada theme overwrites everything. So some settings were in the Customize section under appearance. The other settings was under Avada theme options in a couple of places. So I got the calendar colors the way that I want them.

Now I am working on creating and testing out events and setting those up. I do have questions that I hope you can help me with. Maybe direct me to some literature if you guys have it. When I am creating a new event, there is a section called, custom fields. Are these fields editable with the free version? Doesn’t seem so. It looks like I can add new ones but not change or update existing ones. What are these fields for? Do you guys have a breakout sheet somewhere that explains what each does, and available settings for each? Also, when you create a event with a feature image, there is this bar of some sort that is either placed above or below the image based on size of image. The bar is some gray color, that is see through sort of with white letters with the date of the event and title. Is there a way to manipulate this? Can it be moved into another position?

[Courtney]

Hi Jason

https://theeventscalendar.com/knowledgebase/pro-additional-fields/ might help you figure some of these out.

Moving page elements around can be done. It takes some coding skills. We refer people to our Themer’s Guide.

Is there anything else I can help you with?

Thanks again
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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