[Courtney]

Hi Matthew

We will see what we can do to assist over in email but please note for the future that our policy is 30 days and we make no guarantees that we can help beyond that point.

Please send an email to support [at] theeventscalendar [.] com.

Thanks,
Courtney 🙂

[Courtney]

Hi Matthew

Yes, you can edit single instances of recurring events. To do this, you’d go to Events and review your list of upcoming events. When you mouse over the one you’d like to edit, you can select “Edit Single Event” to modify one listing.

Is there anything else I can help you with?

Thanks,
Courtney 🙂

[Courtney]

Hi Robert

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?


.tribe-mini-calendar-event .list-date { width: 30%; margin-top: 10px;}
.tribe-mini-calendar-event .list-info {width: 65%;}


Let me know if that works for you.

Thanks,
Courtney 🙂

[Courtney]

Hello Olivier

Will you be installing the plugin on one website within your multisite? How many sub-sites will need the plugin to work?

Knowing that will help me determine the best choice for you.

Thanks,
Courtney 🙂

[Courtney]

Hi Molly

Unfortunately, the number of columns can not be adjusted in photo view. I looked back in the forums to see if anyone has found a way, and based upon how the photo view is coded, it just doesn’t look like there is a way to customize this.

Is there anything else I can help you with?

Thanks,
Courtney 🙂

[Courtney]

Hello Wim

Unfortunately, users aren’t able to see their events within their dashboard view of their profile. However, you can create a “My Account” page that they can review from the front end. See how we’ve set one up in our guide at https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/.

Let me know if this works for you.

Thanks,
Courtney 🙂

[Courtney]

Hi Keith

To best help you resolve this, can you send along a private reply of your System Info?

Also, please walk through our Testing for Conflicts guide. I would like to know if this is possibly a plugin or theme conflict.

I hope we can get this resolved soon for you.

Thanks,
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hello Annie

To get the filterbar to work with your theme well on mobile, try this CSS code:


/** The Events Calendar Fixes for Tribe Filters on mobile */

@media only screen and (max-width: 420px) {
#tribe-events-content-wrapper {
margin-top: 20px;
position: relative;
}

.tribe-filters-closed.tribe-bar-is-disabled #tribe_events_filters_wrapper.tribe-events-filters-horizontal,
.tribe-filters-closed.tribe-bar-is-disabled #tribe_events_filters_wrapper.tribe-events-filters-vertical {
margin: 40px 0 0 0;
}

.tribe-filters-closed .tribe-events-filters-content {
background: #f5f5f5;
border-left: 1px solid #f5f5f5;
border-right: 1px solid #f5f5f5;
}

.tribe-bar-disabled {
top: 40px;
}

.tribe-filters-closed .tribe-events-filters-content {
margin-top: 20px;
}

#tribe-events-content {
margin-top: 60px;
}

.tribe-filters-open #tribe_events_filters_wrapper,
.tribe-filters-open #tribe_events_filters_wrapper.tribe-events-filters-horizontal,
.tribe-filters-open #tribe_events_filters_wrapper.tribe-events-filters-vertical {
top: 40px;
z-index: 200;
}
}


Let me know if that works for you.

Thanks,
Courtney 🙂

[Courtney]

Hi Katie

With the “custom fields” option, you will be able to create additional meta data on your events without that displaying on the front end. To access that, you’d go to Events » Settings » Additional Fields and check the box to show “custom fields”. Anything entered in these will not automatically appear on the front end.

Is there anything else I can help you with?

Thanks,
Courtney 🙂

[Courtney]

Hello

On our servers I see your license as active on http://leba.eu.

You could visit your profile to deactivate the license on this domain and then attempt to reactivate it from WordPress dashboard. See step 2 about deactivating license keys.

Let me know if this works for you.

Thanks,
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hi Maria

You’ll have to log in to your hosting account (not yoursite.com/wp-admin). From there, you’ll look for cPanel (most hosts use this). Then into your site’s folders from there. If this is a bit confusing, do reach out to your webhost’s support. Ask them to point you to your website’s wp-content/plugins folder. It can vary a little with each host’s dashboard to find this information.

Let me know if you get that sorted out.

Thanks,
Courtney 🙂

[Courtney]

Thanks Steve

I hope they have a quick solution.

Courtney

[Courtney]

Hi Andy

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?


.tribe-events-before-html {
width: 120%;
margin-left: -10%;
}


That should solve the image full width issue.

Let me know if it works for you.

Thanks,
Courtney 🙂

[Author]

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