Refund Request (Event Tickets Pro)

[Matthew]

Good Evening,

On February 18th, I purchased:

1. Events Calendar Pro
2. Event Tickets Pro
3, Eventbrite Tickets

I think I mistakenly thought I needed BOTH “Event Tickets Plus” AND Eventbrite Tickets. If I only need Eventbrite Tickets, Could I trouble you for a refund on the “Event Tickets Pro”? I’m slightly past the 30 days, but as freelance designer, I could really use that $90.

Thanks so mcuh for you time

[Courtney]

Hi Matthew

We will see what we can do to assist over in email but please note for the future that our policy is 30 days and we make no guarantees that we can help beyond that point.

Please send an email to support [at] theeventscalendar [.] com.

Thanks,
Courtney 🙂

[Matthew]

Good Morning,

On February 18th, I purchased:

1. Events Calendar Pro
2. Event Tickets Pro
3, Eventbrite Tickets

I think I mistakenly thought I needed BOTH “Event Tickets Plus” AND
Eventbrite Tickets. If I only need Eventbrite Tickets, Could I trouble you
for a refund on the “Event Tickets Pro”? I’m slightly past the 30 days, but
as freelance designer, I could really use that $90.

Courtney on the forums suggested that send a message to support might do
the trick.

I love the Events Calendar!

Thanks so mcuh for you time and hopefully your flexibility.

MJ

[Matthew]

— Please reply above this line —

Hi there,

Thanks for your follow-up. Unfortunately, our forum does not allow
reply by email. Please visit the forum link in the original
notification email and post your reply in the thread on
TheEventsCalendar.com [1]. We’ll be able to assist you further from
there.

Thank you,
Modern Tribe Support Team

_Please do not reply to this email, your response will not be seen_

Links:
——
[1]
https://theeventscalendar.com/?utm_medium=email-support&utm_source=helpscout&utm_campaign=support

[Courtney]

Hi Matthew, did your refund get processed?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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