Forum Replies Created
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AuthorPosts
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April 7, 2017 at 9:31 am in reply to: How to completely remove all traces of plug in and install a fresh version #1266593
Courtney
MemberHi Jason
https://theeventscalendar.com/knowledgebase/pro-additional-fields/ might help you figure some of these out.
Moving page elements around can be done. It takes some coding skills. We refer people to our Themer’s Guide.
Is there anything else I can help you with?
Thanks again
Courtney ๐Courtney
MemberAbsolutely! We definitely will let you know as soon as this is available.
Courtney
MemberThanks Bobby. Glad that was an easy fix!
Courtney
MemberHi Brett
I do see the related posts there now. Based upon the css code, it looks to be created by Jetpack. See https://jetpack.com/support/related-posts/ for help turning those off.
Thanks!
Courtney ๐Courtney
MemberHello
To get this cleared up, please contact support /at/ theeventscalendar /dot/ com.
Thank you!
Courtney ๐Courtney
MemberHi Shawn
I’m sorry that is happening. That definitely isn’t how it is expected to display.
It looks like your version of WordPress is out of date. Can you run all updates for your site? WordPress, Themes, and Plugins.
If the issue persists, see our Testing for Conflicts guide.
And finally, when you respond, can you do so privately and include your System Info? That will help us narrow down further issues.
Thanks,
Courtney ๐Courtney
MemberHello Francis
Can you add the following code to your child theme, or in Appearance ยป Customize ยป Additional CSS?
.tribe-events-venue-map {
width: 100% !important;
}
Let me know if that fixes it for you.
Thanks,
Courtney ๐April 7, 2017 at 6:18 am in reply to: Black Edit Bar Dashboard for Editing event does not appear anymore #1266527Courtney
MemberHi John
I’m sorry that is happening to you. It sounds frustrating for sure.
Can you send along your System Info? This can be a private reply.
Also, have you gone through the Testing for Conflicts guide? I’m curious if this happens when no other plugins are active. Lastly, if this also happens while using a default WordPress theme, such as Twenty Seventeen.
let me know if the issue persists after conflict testing.
Thanks
Courtney ๐April 7, 2017 at 6:14 am in reply to: additional functionality not active after license key purchase #1266525Courtney
MemberHi Joshua
When you scroll down below the body of the event post, and just beneath the time of the event, do you see a button to “Schedule Multiple Events”? You can see a preview of it in our guide to Using Recurring Events.
Also, can you send back your System Info? This can be a private reply as well.
Thanks,
Courtney ๐Courtney
MemberHi Thad
Unfortunately, the situation has not changed.
Is there anything else I can help you with?
Thanks,
CourtneyCourtney
MemberHi Molly
Can you add the following code to your child theme, or in Appearance ยป Customize ยป Additional CSS?
#tribe-events-bar .tribe-bar-filters {display: none !important;}
Let me know if that works for you.
Thanks,
Courtney ๐Courtney
MemberGlad to have helped Brett.
Let us know if you run into issues again.
Thanks,
Courtney ๐Courtney
MemberHmm, this is an odd situation Maria.
Can you deactivate and delete Events Calendar Pro? The only thing you’ll lose in this is just needing to re-enter your license. All your data would remain.
Does The Events Calendar show as deactivated, or is it just not showing as installed? If you see it installed, activate it before redownloading Events Calendar Pro.
If you do not see The Events Calendar (free) in your plugins, you’ll have to delete it manually I’m afraid. This means logging in to your web server, going to your site’s files, viewing wp-content folder, then plugins, and then The Events Calendar and manually deleting that folder. To readd the plugin to your site, go back to the WP Admin Dashboard, Plugins, Add.
Looking forward to getting this resolved.
Thanks,
CourtneyCourtney
MemberHi Steve
I’m sorry to hear that. I hope we can get this worked out.
Avada really strives to incorporate The Events Calendar. It may be worth reaching out to them to see if they have any known conflicts. I would venture to guess many people use Yoast and The Events Calendar with their theme, but far less are using WP Job Manager.
Can you see what happens if all 3 plugins are active but using a default WordPress theme, per our Testing for Conflicts guide?
Thanks,
CourtneyCourtney
MemberHi Paul
I’d suggest reaching out to your theme developer to narrow that one widget title down. The title there is being set by your theme, not by our plugin. I’m sorry I don’t have a better solution to offer.
Thanks,
Courtney -
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