Courtney

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Viewing 15 posts - 5,086 through 5,100 (of 5,607 total)
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  • in reply to: New WooCommerce compatible release #1273551
    Courtney
    Member

    Thanks Andrew, I hope it works out quickly for you πŸ™‚

    in reply to: Month View is not working #1273548
    Courtney
    Member

    Hi Justin

    More thoughts – can you double check that your site settings for month view caching are enabled? Events Β» Settings Β» Display Β» Enable the Month View Cache.

    I also ran your issue past one of our developers. He suggested also adding in a snippet of code to your Child Theme’s Functions.php file, or even the My Custom Functions plugin. This code won’t be necessary after an upcoming maintenance release, but until then it rapidly speeds up the calendar when you have Month View Caching enabled.

    https://gist.github.com/elimn/9ce1c3e64d060b758e22627b815455ae

    Let me know if these ideas impact that page load time as well.

    Thanks,
    Courtney πŸ™‚

    Courtney
    Member

    Hi Jessica

    There is a fair amount of custom coding that went into the specific page that you linked to. We provide the Themer’s Guide to help developers get started making customizations.

    The list view is available with the free and pro versions, and would be the view type to start with for customizations along these lines.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: New WooCommerce compatible release #1273521
    Courtney
    Member

    Hi Andrew

    You can download the updated plugin in My Account Β» Downlaods.

    Let me know if this works for you.

    Thanks,
    Courtney πŸ™‚

    in reply to: Demo Ticket Plus not working #1273509
    Courtney
    Member

    Hi Rose

    You can use Event Tickets freely and Event Tickets Plus without purchasing Events Calendar pro. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    I’m sorry our demo is offline today. I hope that gets resolved soon.

    Is there anything else I can help you with at this time?

    Thanks
    Courtney πŸ™‚

    in reply to: Ecommerce choice for tickets plus #1273504
    Courtney
    Member

    Hi Thomas

    WooCommerce does support Stripe.

    But, you might want to check out Easy Digital Downloads integration with Events Tickets Plus, if you only plan to sell tickets or other downloadable items on your site. Do compare your ecommerce needs between Woo and EDD, including pricing for Stripe processing.

    Basically whichever ecommerce plugin that you select will determine your integration with payment gateways like Stripe.

    I’d love to hear what you decide and how it works for you. Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Month View is not working #1273493
    Courtney
    Member

    Hi Justin

    I was able to load the page, but did see a bit of a lag. I started by running the site address through Google’s PageSpeed Insights. It seems that the logo on your site and a few other images may be really impacting overall page speed.

    I also scanned the address with Pingdom’s speed test. It seems like your site might benefit from using a caching plugin.

    Finally, I’d suggest running through Testing for Conflicts to see if you can narrow down which plugins, or even if your theme, might be weighing down your speed.

    Let me know what changes you make and if it resolves the issues mentioned.

    Thanks,
    Courtney πŸ™‚

    in reply to: Reduce space between events bar and month calendar #1273484
    Courtney
    Member

    Hi Heather

    I’d love to take a look at this for you. Could you send a private reply containing your System Info with a link to the exact page this is happening on?

    Thanks
    Courtney πŸ™‚

    in reply to: Map View and Photo View on the same page #1273480
    Courtney
    Member

    Hi Martino

    It looks like the best way for you to achieve this will involve a fair amount of custom coding. You’ll want to check out the Themer’s Guide to create a custom template override.

    Unfortunately, this level of customization is beyond theΒ scope of SupportΒ /Β Terms of service.

    Just a word of caution before diving in, it does look like you’ll run into a fair amount of CSS styling as well with all this.

    If you do work this out, we’d love to know and take a look.

    Thanks,
    Courtney πŸ™‚

    in reply to: Remove Google Maps Display Option #1273356
    Courtney
    Member

    Thanks Gary πŸ™‚

    Can you add the following code to your child theme, or in Appearance Β» Customize Β» Additional CSS?


    .tribe-events-gmap {display:none}

    Let me know if this works for you.

    Thanks,
    Courtney πŸ™‚

    in reply to: Dates being set to 1970 on import #1272818
    Courtney
    Member

    Community Events 4.4.2

    in reply to: Maps As the Default page View #1272712
    Courtney
    Member

    Hi Jeremy

    This should be a quick fix for you πŸ™‚ Go to Events Β» Settings Β» Display Β» Default View and select Map.

    Let me know if that fixes it.

    Thanks,
    Courtney πŸ˜€

    in reply to: Map View and Photo View on the same page #1272711
    Courtney
    Member

    Hello Martino

    The map view will display a list of upcoming events below that. Featured Images will display in this view as well. See http://wpshindig.com/events/map/ as an example.

    Would you still want to custom code in the photo view layout below that as well?

    If so, I’ll check with our developers for resources on that.

    Thanks,
    Courtney πŸ™‚

    in reply to: Customizable Registration Fields in Event Tickets Plus #1272703
    Courtney
    Member

    That is correct John. You could develop this out further to display the custom fields if you’d like. But these will not display automatically on the front end for users to see otherwise.

    Are there any other questions I can help you with?

    Thanks,
    Courtney πŸ™‚

    in reply to: Calendar displays too far left on page #1272678
    Courtney
    Member

    Thanks Allison πŸ™‚ Glad this worked out for you. Good luck in the meeting!

Viewing 15 posts - 5,086 through 5,100 (of 5,607 total)