[Courtney]

Hello Jeppe

To use Photo View on your /events page, go to Events » Settings » Display » Default View and select Photo.

Let me know if that works for you.

Thanks
Courtney 🙂

[Courtney]

Hi Becky

That does sound frustrating. Have you tried disabling all other plugins and using a default theme, like Twenty Seventeen https://wordpress.org/themes/twentyseventeen/? See our Testing for Conflicts https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ guide for more help on troubleshooting. I am wondering if your caching plugin may be impacting things, or another plugin.

Are you by chance using Event Aggregator?

Are any of your events recurring?

I really hope I can help you get this resolved.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hello Donna

We currently support WooCommerce, Easy Digital Downloads, WP eCommerce, and Shopp. In addition to running Event Tickets and Event Tickets Plus, you will also need to installe one of the e-commerce plugins. Most of those will allow you to use Stripe.

I’d like to make sure I’m following what you are hoping to do. Are you asking that an email is sent to both a customer AND an email address at each location upon purchase?

To customize this, I can point you to our Themer’s Guide for our starting point to customize this functionality. You’ll be using the

tribe_tickets_rsvp_tickets_to_send

to enable that functionality.

Please let me know who should receive the emails, and which e-commerce solution that you install. Also, I’m confirming – you are meaning paid tickets, not the Event Tickets free RSVPs right?

Thanks
Courtney 🙂

[Courtney]

Hi Shaley,

I’ve responded to your photo view order thread. This appears to be a duplicate of that issue, so I’m closing this thread. Catch you on the other one. Thanks!

Courtney

[Courtney]

Hello Sven

Can you go to Events » Settings » Display » Default View and select Month.  Let me know if that works for you.
Thanks
Courtney 🙂

[Courtney]

Hi Shaley

I’m sorry the Photo View’s sort order is causing you confusion or poor user experience. Others have had similar feedback in the past.

The Photo View uses jQuery Isotope to output the items in a Pinterest-type grid but not in a rigid row-column type grid.

You can view our Demo Site’s Photo View to compare its sorting to how your site is working.

The events are in order if you look at the top of each Photo View item in relationship to the top of the page (not in relationship to each other). Said another way, if your browser’s address bar is the North Pole, all the Photo View items are in order by the earlier start dates being “more north” than later events.

These 2 screenshots may be of further help:

• 1, 2, 3
• 4, 5, 6, 7, 8, 9, 10, 11

I hope this clears things up. Please let me know if you are experiencing something different.

If you’d like to see the sorting script improved, feel free to suggest it as an enhancement at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you’re wanting Photo View’s sorting or grid/layout customized for your site, I’d guess any customization would need to be done via JavaScript, not CSS. If you need some coding help, you may want to ask your developer or reference our list of known customizers.
Thanks
Courtney 🙂

[Courtney]

Hello Adam

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Is there anything else I can do to help you?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Also, please attach your System Info to premium forum threads to help us better help you.

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hello Josh

Unfortunately, we don’t provide that functionality within our plugin. However, I would recommend using a plugin to achieve this. https://wordpress.org/plugins/wp-all-export/ seems to filter down to just the fields you would be looking for.

Let me know how this goes.

Thanks
Courtney 🙂

[Courtney]

Hi David

Our nonprofit program applies just to Events Calendar Pro & Event Tickets Plus at this time.

You can read more and apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️ Please Note: Licenses granted through this program do not include access to support. If you need in-depth support, please consider purchasing a regular license.

Is there anything else I can help you with?
Courtney

[Courtney]

Hi Liza

I am seeing tickets displaying at http://tomorrowsyouth.com.au/event/canberra/. Is the issue resolved? If so, what was changed recently that helped fix that?

Thanks
Courtney 🙂

[Courtney]

Hi Mark

Do you mean the reCAPTCHA keys at Events » Settings » API?

What did you find when Testing for Conflicts https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?

Thanks
Courtney 🙂

[Courtney]

Hi George

Where are you trying to add this code? In your child theme or inside Customizer?

I’ve added the !important CSS command, which should override anything your theme is trying to determine. Can you try this again? So sorry for the run around.


.tribe-mini-calendar thead, .tribe-mini-calendar-event .list-date, .tribe-mini-calendar .tribe-events-present {
background-color: #0c71c3 !important;
}

.et_pb_widget a {color: #0c71c3 !important;}

.tribe-mini-calendar .tribe-events-has-events div[id*="daynum-"] a::before {
background-color: #0c71c3 !important;
}


Thanks
Courtney 🙂

[Author]

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