Question on multiple merchant numbe

[Donna]

I purchased event ticket plus and not sure it will allow me to do what I was thinking. I have a corporate restaurant website, but we have 4 locations that all have events. We have Stripe accounts for each restaurant and i would like each location to use that account for ticket purchase. Is this possible? I also want to be able to have the RSVP sent to different emails.

[Courtney]

Hello Donna

We currently support WooCommerce, Easy Digital Downloads, WP eCommerce, and Shopp. In addition to running Event Tickets and Event Tickets Plus, you will also need to installe one of the e-commerce plugins. Most of those will allow you to use Stripe.

I’d like to make sure I’m following what you are hoping to do. Are you asking that an email is sent to both a customer AND an email address at each location upon purchase?

To customize this, I can point you to our Themer’s Guide for our starting point to customize this functionality. You’ll be using the

tribe_tickets_rsvp_tickets_to_send

to enable that functionality.

Please let me know who should receive the emails, and which e-commerce solution that you install. Also, I’m confirming – you are meaning paid tickets, not the Event Tickets free RSVPs right?

Thanks
Courtney 🙂

[Donna]

Thank you. Yes the paid ticket plugin.
I have woo commerce installed and working on my site for my giftcards, however if a guest chooses to purchase a wine dinner ticket at one location, I would like the stripe merchant number to be for that restaurant and the same for the other locations, I have 5 different stripe merchant accounts.

I also want each general manager to be able to get a notification when someone purchases a ticket. They will not be able to log into the wordpress account to see the RSVP. or is there another way for them to see it.

Donna Tanner | Director of Communications
Abacus Jasper’s Restaurant Group
8100 Dallas Parkway, Ste. 111 | Plano, Texas 75024
p. 214.619.3516 | c. 469.867.3681 | f. 214.716.2121
http://www.kentrathbun.com

[Donna]

Hello was wondering if you had an answer for me

[Courtney]

Hello Donna

I checked in with our developers for a more definitive answer on this. If you want to use multiple stripe accounts, then I believe she should look if there is a solution in WooCommerce for that. That would be beyond what we can cover.

I will check on a solution to at least notify each general manager and get back to you about how to achieve that. It isn’t “built in”, but I will check if there’s a possible way for this.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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