[Courtney]

Hey Rhett

It’s rare that we have staff in on the weekends, but I did just respond to your other thread with the same request. Please continue this issue there. We are very eager to help you do what you want.

Thanks
Courtney 🙂

[Courtney]

Hello Steven

Oh, let’s see if we can get rid of that!

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello James

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Rhett

I just tested this with the Chrome browser and was able to still select a state. What browser are you using? Can you test this with another browser on your computer?

Thanks
Courtney 🙂

[Courtney]

Hi Annie

Can you check your settings at Event » Settings » Additional Fields and make sure that your “South” field has been deleted here?

Thanks
Courtney 🙂

[Courtney]

Hello Erik

So sorry this is happening to you. Let’s see if we can clear this up.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Richard

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

To review your server performance issues, we really need to take a peak at your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Bobbi

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Wilson

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Chris

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Robbert

So sorry this is happening for you. We’ve made a free plugin available for you that will resolve this.

Check out Advanced Post Manager.

Let me know if this resolves the issue for you.

Thanks
Courtney 🙂

[Courtney]

Hello Marta

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Titus, I visited https://raceconnections.com/event/patagonian-international-marathon-half-marathon-10/ and saw that the comment area appears, but requires a login. Is the issue fixed? Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey Glen

Awesome about Importer Bundle – however, we don’t have any further discounts for adding on Community Events. Is there anything else I can answer for you?

Look forward to seeing you in the forums.

Thanks
Courtney 🙂

[Courtney]

Hi Marlene

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Then, please send us your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/.

Please let me know if the issue still persists after these tests.

Take a look at https://theeventscalendar.com/knowledgebase/pro-recurring-events/. Does that reveal possibly any missing settings on your recurring events?

Thanks
Courtney 🙂

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