[Courtney]

Wow… look at that. I do love learning from our customers.

After more thorough testing, it does seem like “category” is limited as the only option in [tribe_events] while our widget shortcodes can support “categories”.

[tribe_events_list categories="test, new"]

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

@mathewlewis link is the correct information. So sorry about that. Please do submit that request for adding it as a feature.

Thanks
Courtney 🙂

[Courtney]

Sure thing Peter. Do keep me posted if you find a conflict or need further help.

Thanks
Courtney 🙂

[Courtney]

Hi Emanuele

Did you happen to get the latest update? https://theeventscalendar.com/the-events-calendar-4-5-12-2/. This might resolve the issue.

Thanks
Courtney 🙂

[Courtney]

That is great to hear Stephanie! Thank you so much for sticking this out with us while we get it working again.

Thanks
Courtney 🙂

[Courtney]

Hi David

Thanks for that update. I’m glad things are working well for you now. Do let us know if there’s anything else you need assistance with.

Thanks
Courtney 🙂

[Courtney]

Hi Eros

Most of our plugins will do exactly what you described. The exception to that is Event Aggregator actually uses our server to process importing events, and as such would not work without an active license.

Otherwise, all plugins will work up to the last update that you were licensed for, but no further support or updates would be available.

Is there anything else I can do to help you?

Thanks
Courtney 🙂

[Courtney]

Hi Barlee

It sounds like you might want Event Aggregator. It is a paid add-on to our free The Events Calendar and sounds like it will meet your needs.

Let me know what you think and if I can be of any further help.

Thanks
Courtney 🙂

[Courtney]

Hi Andrew

In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Christine

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi Shane

I am limited in my ability to help without a link to view your calendar live on your site. Do you have a way that I can bypass maintenance mode and a link to the exact events page?

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Luis

Community Events does not require Events Calendar Pro.

You can take a peak at our demo site (limited to front-end only) at http://wpshindig.com/events/community/add. Just register using the link provided there and give it a try.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Christine

Thanks for popping in. You mentioned that it seems to be working with @mathewlewis help (thanks for that!). Do you need any further assistance?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 😀

[Courtney]

Hi Jason & Krissi

So sorry about the Event Aggregator issues. We pushed out more updates to hopefully resolve this issue. https://theeventscalendar.com/the-events-calendar-4-5-12-2/.

Can you both grab that update and see if it resolves the issues?

Thanks
Courtney 🙂

[Courtney]

Hello Frank

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates).  It looks like you might’ve missed our hotfix update to The Events Calendar that might resolve this.

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Author]

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