[Courtney]

Hi Johnny

The import options should be greyed out. They are part of our Event Aggregator plugin, and require an annual subscription to work. Check out EA if you are wanting to import events.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi Tomas

We do! You can check it out at Community Events https://theeventscalendar.com/product/wordpress-community-events/ and on our demo site at https://wpshindig.com/events/community/add (click the register link)

You’ll need our free The Events Calendar plugin installed before adding in Community Events.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Natalia

In order to use our REST API, you’ll first need to install The Events Calendar on a WordPress website. https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/ is our guide for implementation.

http://m.tri.be/19qc might be an alternative. We’re set to launch a calendar tool that will be hosted with us as a service and embedded into any content management system (Wix, Weebly, Squarespace, Drupal, Joomla, etc.). That launch should happen within just a few months.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Brandon

Thanks so much for getting in touch! You can check https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/ to see if that might be the issue.

I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Courtney]

I can’t say for certain. As it’s the weekend, he won’t be back “in office” until the start of the week to check in.

Thanks
Courtney 🙂

[Courtney]

I do love RSS myself, but it doesn’t really know what to do with events. Our calendar’s RSS is better suited for instances like how you might read WordPress Posts in an RSS list.

I did a bit more digging. The Export Events button, when clicked, will download an ICS file containing all of the displayed events for that particular view. So, for instance, if the button is clicked when viewing events for the month of December, the downloaded ICS file will contain all events in December. However, you can also copy the URL from this button and paste it into a third-party application to automatically sync all events from that calendar. You can try this for yourself with the export URL from our WP Shindig demo site: http://wpshindig.com/?ical=1

Let me know if https://t244.org/?ical=1 works to import all events into Google Calendar.

Thanks
Courtney 🙂

[Courtney]

Your personal account for a Maps API should be fine. Were the warnings in Google?

Thanks
Courtney 🙂

[Courtney]

Thanks Oliver 🙂 I’ll close this out for now.

[Courtney]

Hey Michael

The background in our single events is typically a very light shade of grey. However, your theme is dark with light text, so clearly, that doesn’t work.

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.single-tribe_events .tribe-events-event-meta {
    background: #000;
}

You can change the #000 to the color of your theme background instead.

Here are our usual CSS tips:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. We generally don’t recommend that you change the theme or plugin’s CSS files directly, as they will be overwritten. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

I believe Google Maps isn’t displaying because it looks like your Maps API key hasn’t been entered. Take a look at https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/.

Let me know if that fixes things up.

Thanks
Courtney 🙂

[Courtney]

Thanks Askan

I’ve sent your responses back for our lead developer to review. Thank you so much for bearing with us on this.

Thanks
Courtney 🙂

[Courtney]

Hey John

You’ll just need to wait a little bit I believe for Google Calendar to run its search for a recently published event again. I’d check back in a few hours to see if it catches that itself.

Thanks
Courtney 🙂

[Courtney]

Hey John

No worries, text-based communication can be hard.

You can take the .ics file and put it into a Google Calendar youself (https://support.google.com/calendar/answer/37118?hl=en), then make that Google Calendar public. https://support.google.com/calendar/answer/37083?hl=en

Is that more what you were thinking?

Thanks
Courtney 🙂

[Courtney]

Hey Michael

I walked through your steps and was able to see my calendar display in full width mode with Event Aggregator active.

My first suggestion would be to check out how your /events page looks when you change these settings: Events » Settings » Display »

Default stylesheet used for events templates

& Events template.

If that doesn’t work:

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. That would also mean disabling any child theme you might have in place.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). If you are unable to do so, please install <a href=”https://wordpress.org/plugins/health-check/“ title=“Health Check Plugin”>the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Donal

Are you able to reproduce this with a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and with all other plugins except The Events Calendar and Events Calendar Pro deactivated (including turning off CSS Hero)?

We recommend conducting these tests on a <a href=”https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/ title=“Staging Server”>staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Thanks
Courtney 🙂

[Author]

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