Help Desk

Facebook import not working after WordPress migration

  • Posts: 18 Topics: 1
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    Still the same

    Posts: 6254
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    Hi Askans

    I had created a 2nd license for you to use to test your site with, but did not delete the old license. The old license is the source for the expired notification. I’ve since deleted that older license. Please confirm that your site has the newer license still activated. It does appear active to me. I have extended your license by an additional 2 months.

    I do hope we can still meet your needs. I am super thankful for your efforts in this. However, you did mention a refund. We do offer refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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