Facebook import not working after WordPress migration
So sorry for the delay. Our team has just returned from the annual company retreat and is hard at work getting our help desk queue back to a more speedy response time. Thank you for your patience.
Can you share your Facebook events link so that I can test this as well? I will reach out to our developers with this issue after that.
I hope you a nice and productive and energizing retreat. Basically I have tested a variety of FB events none of them worked. But, please give a try
I have not heard from you in a while, and I am getting a little worried. It is now more than 2 weeks ago that I posted the problem, and there is still no resolution despite having given all the requested information. Can I still have hope?
The issue with “0 Facebook imports available today” without me having added anything to the calendar. What do I have to do?
So sorry for the delay. I checked in with our lead developer on Event Aggregator. To help better assist you, can you send along this information:
- Please send screenshot of the place where you sees the message; if more than one place then take more than one screenshot
- If you are running scheduled imports and migrated that too: could you try to create a new scheduled import and see if it runs?
- Could you check the Ignored section of the Events list?
- If you are manually importing events make sure that the Refine > Date is correctly set and the Import Range is correctly set; e.g. if the range is 1 month and the date is today make sure the event is actually happening in the next month
Thanks for sticking this out so long with us. I really value your help in all this.
https://theeventscalendar.com/knowledgebase/ignored-events/ explains ignored events. Can you check for those?
I am utterly disappointed. The problem has not been solved now for more than one month! I do not get any feedback on when it is being solved.
To add insult to injury I see now the following message on the top of this page: “Hey there!
Your license for Event Aggregator has expired.” – screenshot.
Please be so kind and refund my money, as I will not get any guarantee that you will be able at all to solve the problem. The current status just does not make sense.
Which data do you need from me to transfer the money back?
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