Cliff

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Viewing 15 posts - 10,171 through 10,185 (of 10,686 total)
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  • in reply to: Exclude Events / Categories from Upcoming Events Widget #1038988
    Cliff
    Member

    Thanks for the screenshot. You have the free/core version of The Events Calendar <i>Event List widget</i>.

    With the PRO add-on activated, add the Event List widget and you’ll see the category options you’re wanting!

    More info here: widgets and shortcodes

    Let me know if you need anything else.

    in reply to: Unable to edit menus in WordPress admin #1038883
    Cliff
    Member

    Chris, sorry the issue you reported wasn’t resolved prior to the WP 4.4 release. We have now tested and verified the conflict does happen with WP 4.4 so I’ve set this ticket to Pending Fix and you should get notified once the fix has been released. For now, the suggested workaround is to edit menus in the Theme Customizer.

    in reply to: iCal Export – wrong timezone #1038587
    Cliff
    Member

    Thanks, Brian. And thanks Tommy for letting us know that worked for you.

    It’ll definitely be updated soon (I’m hoping within a week or two at the latest but cannot provide an official ETA.)

    Thanks!

    in reply to: Add button to single events in event list view #1037876
    Cliff
    Member

    Regarding your rtrim(), you might want to use these functions instead:

    In what file are you adding this button code and what’s the full code snippet?

    in reply to: iCal Export – wrong timezone #1037874
    Cliff
    Member

    Thanks for the video showing the Mac Calendar app adding it to your calendar at 8:15 am on the 15th (assuming your computer calendar is also set to Melbourne time zone).

    We’ve seen a similar issue for several other scenarios so I have added this forum thread to our internal bug tracking. I’d hope a fix is out within 2 weeks but cannot guarantee it (we generally do not provide ETAs, I’m just saying it’s not something that will take forever to fix).

    Sorry again that you’re experiencing this issue. Thanks for your understanding and patience.

    Cliff
    Member

    Hi Oliver. I’ve been around a few months. Nice to meet you too. Thanks. 🙂

    I didn’t exactly understand your “Nico tries to become a ‘Translation Editor’ to approve them. I hope a lot of the translation issues will disappear then.” Could you please re-phrase for me?

    And thank you for your detailed 404 report. I believe I’ve seen this elsewhere but without as much explanation. Once I get the full understanding of this ticket, I may need to submit a new internal bug report or add this forum thread to an existing bug report.

    in reply to: Event Date lost after Venue is added #1037868
    Cliff
    Member

    Your theme might still be loading the Google Maps script even when there’s no map rendered on the page (from your theme), which isn’t ideal but may be the case. You could try contacting your theme author and checking with them how to totally disable it when not in use on a page (e.g. more optimized loading of the script and/or using wp_deregister_script in a code snippet for your theme).

    Please let me know how it goes for you.

    in reply to: Exclude Events / Categories from Upcoming Events Widget #1037865
    Cliff
    Member

    I might be able to help you better if you provide me with a link to each page you WOULD want it hidden on and a screenshot of where it’s appearing on each of those pages (to make sure I’m catching all instances of it).

    in reply to: After Upgrade to 4.0, seeing several errors #1037863
    Cliff
    Member

    Sorry your automatic update hasn’t appeared yet. I’d suggest updating manually if it hasn’t shown up after 5 hours already. I don’t think it should take a minimum of 24 hours, but I’m uncertain.

    Updating manually should be relatively painless to do.

    Cliff
    Member

    Matt,

    Thank you for posting! In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation.

    To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way toward helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

    in reply to: Display how many tickets are left #1037848
    Cliff
    Member

    Ha ha. Thanks, Tommy.

    I looked into it and Event Tickets already displays this information:

    Screenshot 2015-12-08 16.32.29

    If this isn’t working for you, please let me know your thoughts on what you’d want to see.

    Thanks!

    in reply to: Display how many tickets are left #1037729
    Cliff
    Member

    I’ll take a look into the new code base and see if I can get something for you and Mindy (from previous thread).

    in reply to: iCal Export – wrong timezone #1037726
    Cliff
    Member

    Hi Tommy. Thanks for opening a new thread, including a link to that other thread, and including your system information.

    From your sysinfo report, I see your WordPress timezone is set to “australia/melbourne”

    I clicked the “Export Listed Events” button at https://singlesevents.melbourne/events/ and looked at the .ics file in my text editor. Th .ics file includes this text:

    DTSTART;TZID="Australia/Melbourne":20160115T081500
    DTEND;TZID="Australia/Melbourne":20160115T110000

    On your site, it displays the event from 7:15-10 PM, and the iCal export file’s DTSTART and DTEND get interpreted as:

    Start 2016-01-15 08:15:00+11:00
    End 2016-01-15 11:00:00+11:00

    Since Australia/Melbourne’s current time zone offset is UTC+11, I believe this is correct.

    Could you please provide a screenshot or something else to show where/how the iCal export is being interpreted incorrectly (off by -8 hours)?

    Thank you.

    in reply to: Cannot add calendar to main menu #1037706
    Cliff
    Member

    Hi Jaap. Thanks for linking to that KB article. It was missing an important step:

    1. go to the top right corner and click Screen Options
    2. check the box next to “Events”
    3. then you’ll see that metabox!

    FYI: really it’s just a custom link anyway (not a “smart” link that stays updated if you change your Events slug in Settings. So you could just add it manually as a custom link if you prefer doing it this way.

    Let me know if there’s anything else I can help with 🙂

    in reply to: Attendee Detail Does not Match Summary #1037686
    Cliff
    Member

    Ben, I understand your concern with switching plugins at this time. I’ll reiterate my suggestion to use Event Tickets Plus instead of WooTickets (maybe after this important event passes). It even has the ability to check-in attendees via QR code scanning, if that’s of interest to you.

    Anyway, for tackling this specific WooTickets issue, we’re not seeing other reports of this so please make sure you’re using the latest version of WooCommerce Tickets, which is version 3.12.1

    Please send me a screenshot/screencast of your event tickets screen.

    Please inform me if there have been any changes to your PayPal settings in WooCommerce (e.g. changing which email address is used in WooCommerce settings) or any other known recent changes that you can think of that might have any affect on certain attendee counts appearing or not appearing or that happened around the same time you noticed this issue.

    Thanks.

Viewing 15 posts - 10,171 through 10,185 (of 10,686 total)