iCal Export – wrong timezone

[Tommy]

When I export an event from the calendar on my website using the “Export to iCal” button, the event imports into my calendar 8 hours behind of the actual time.

Same as this

iCal Export – wrong timezone

[Cliff]

Hi Tommy. Thanks for opening a new thread, including a link to that other thread, and including your system information.

From your sysinfo report, I see your WordPress timezone is set to “australia/melbourne”

I clicked the “Export Listed Events” button at https://singlesevents.melbourne/events/ and looked at the .ics file in my text editor. Th .ics file includes this text:

DTSTART;TZID="Australia/Melbourne":20160115T081500
DTEND;TZID="Australia/Melbourne":20160115T110000

On your site, it displays the event from 7:15-10 PM, and the iCal export file’s DTSTART and DTEND get interpreted as:

Start 2016-01-15 08:15:00+11:00
End 2016-01-15 11:00:00+11:00

Since Australia/Melbourne’s current time zone offset is UTC+11, I believe this is correct.

Could you please provide a screenshot or something else to show where/how the iCal export is being interpreted incorrectly (off by -8 hours)?

Thank you.

[Tommy]

This reply is private.

[Tommy]

iCal should import it into my iCal at the time the event is actually on which is 7:15pm but it imports it to 8:15am so thats 11 hours wrong (not 8 hours, my mistake)

[Cliff]

Thanks for the video showing the Mac Calendar app adding it to your calendar at 8:15 am on the 15th (assuming your computer calendar is also set to Melbourne time zone).

We’ve seen a similar issue for several other scenarios so I have added this forum thread to our internal bug tracking. I’d hope a fix is out within 2 weeks but cannot guarantee it (we generally do not provide ETAs, I’m just saying it’s not something that will take forever to fix).

Sorry again that you’re experiencing this issue. Thanks for your understanding and patience.

[Tommy]

Yep I checked Mac settings, iCal settings, WordPress settings, Everything is set to Melbourne time zone. Cheers Cliff

[Brian]

Hi,

I am going to jump in here as this might help.

I found the issue and a temporary work around for now.

If you replace the content of this file:

plugins/the-events-calendar/src/Tribe/iCal.php

With this:

https://gist.github.com/jesseeproductions/d3b3b650ef36c9998635

That fixed the issue for me.

Does that work for you?

[Tommy]

Yes that fixed the issue! So are we still waiting on a permanent fix for this?

Because as soon as there is an update, that file will be replaced right?

[Cliff]

Thanks, Brian. And thanks Tommy for letting us know that worked for you.

It’ll definitely be updated soon (I’m hoping within a week or two at the latest but cannot provide an official ETA.)

Thanks!

[Geoff]

Hey Tommy,

Just jumping in to let you now that the patch for this issue is included in 4.0.1 and it just released today. Keep your eyes open for the update and please do let us know if any other issues pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

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