Cliff

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Viewing 15 posts - 10,051 through 10,065 (of 10,686 total)
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  • in reply to: Menus page – Not working properly #1052167
    Cliff
    Member

    Hi Finn.

    I just tested on the latest versions of WP and our plugins active and the WP Menu editor worked just fine.

    Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    Thanks.

    Cliff
    Member

    Hi. Sorry you’re having this issue.

    In the Chrome Console, I saw these errors on your List View page:

    Screenshot 2016-01-07 16.51.27

    I would recommend disabling any caching and seeing if it resolves your issue.

    Please let me know how it goes.

    in reply to: Site Slows to Crawl Since Upgrade(s) #1052161
    Cliff
    Member

    I’m glad a shorter timeframe will work for you. I expect that’ll clean things up significantly if your site’s been posting events for a while.

    As far as purging, it will eventually happen. It relies on WP cron — so it should happen within 24 hours.

    Obviously, that’s not going to fly for your needs. Maybe you could edit the cronjob (e.g. via https://wordpress.org/plugins/wp-crontrol/) to make it run more quickly. Please know this hasn’t been tested. If it does work for you, you might want to disable the crontrol plugin and then deactivate/reactivate all the Modern Tribe plugins in order to try to get the cronjobs back at regular intervals and overall fresh start.

    Of course, restorable backups are recommended before proceeding. 😉

    I hope this gets resolved quickly for you!

    Cliff
    Member

    Hi Simon. Sorry you’re experiencing this issue.

    One thing I’d suggest trying is changing your “Datepicker Date Format” to something that does NOT start with “days”

    I see from your sysinfo report (thanks for providing it!) that you’re using DD/M/YYYY

    Try YYYY-MM-DD or MM/DD/YYYY, for example.

    You might need to create a new event to test.

    Please let me know what you find out.

    Thank you.

    in reply to: ical export not working #1052153
    Cliff
    Member

    Thanks. I put the file in an iCal Validator and it reported the file isn’t valid.

    Screenshot 2016-01-07 16.28.41

     

    I believe the issue is that everything is on 1 line. There are no line breaks.

    Please only try importing valid iCal files.

    I look forward to your reply.

    in reply to: Sidebar displaying below event content (Avada) #1052144
    Cliff
    Member

    Ian, thanks for sharing your experience.

    Michael, please let me know what you discover.

    Cliff
    Member

    Hi. Thanks for your detailed question.

    I think your styling is probably still there but is no longer the correct selector.

    Check out this GIF for different ways to find it in the Firefox Inspector: http://cl.ly/0z0815381b3L

    I hope this helps you apply the desired styling to the desired area. If you still didn’t quite get it, let me know and I’ll provide you more help.

    P.S. I didn’t quite understand your statement about upgrading. I’m thinking maybe you didn’t lose all styling (e.g. CSS deleted), just that your selectors are no longer accurate.

    Please definitely use the latest versions of all our plugins.

    in reply to: Sidebar displaying below event content (Avada) #1051469
    Cliff
    Member

    Hi Michael.

    Thanks for the link; it really helps.

     

    I doubt this is Avada’s default styling so I’d suggest requesting support from them.

    I suspect http://stackoverflow.com/questions/15172520/advantages-of-using-displayinline-block-vs-floatleft-in-css may be a relevant article for your situation, since your site uses float: left;

    Please let me know what you find out.

    Thanks.

    in reply to: Recurring Events 404 on public site and not editable in #1051463
    Cliff
    Member

    This reply is private.

    in reply to: Remove some items on events page #1051456
    Cliff
    Member

    Hi again, Dien.

    In addition to the link to our Themer’s Guide that I provided to you previously, please reference https://theeventscalendar.com/knowledgebase-category/change-terms/.

    An easier way to “remove” something is to “hide” it via CSS.

    For example, to answer question #4:

    body.post-type-archive-tribe_events .tribe-events-list-separator-month { display: none; }

    You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

    If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

    Please let me know if any of your questions aren’t answered.

    P.S. Please note that we are limited in our ability to assist with customizations by our Scope of Support Terms.

    in reply to: ical export not working #1051449
    Cliff
    Member

    Hi Philip.

    Please provide the links to the iCal files you’re trying to import to Google Calendar and Apple Calendar.

    Thank you.

    in reply to: Broken Featured Image after latest plugin update #1051439
    Cliff
    Member

    I’m glad to hear it. Thanks for letting me know.

    in reply to: Site Slows to Crawl Since Upgrade(s) #1051438
    Cliff
    Member

    This reply is private.

    in reply to: Presentation of the information in the list widget #1051404
    Cliff
    Member

    Hi Dien. Thanks for your detailed question.

    The PRO Events Calendar / Mini Calendar widget and the PRO Events List widget both get their “list” output from /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php

    1)

    You may leverage the hooks (actions and filters) found throughout that file.

    2)

    And/Or you may fully override that file in your own child theme by creating a file at [your-child-theme]/tribe-events/pro/widgets/modules/single-event.php

    Follow our Themer’s Guide for more information.

    ===

    I hope this information helps you on your way to customizing the widgets.

    in reply to: Broken Featured Image after latest plugin update #1051336
    Cliff
    Member

    Hi Thomas. Sorry you’re experiencing this issue.

    Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    Thanks.

Viewing 15 posts - 10,051 through 10,065 (of 10,686 total)