Cliff

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Viewing 15 posts - 2,266 through 2,280 (of 10,686 total)
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  • in reply to: 404 Error with Recurring events #1366693
    Cliff
    Member

    Hi, Lori. Sorry you’re experiencing this.

    I’d recommend visiting wp-admin > Settings > Permalinks > and re-save your Permalinks.

    Then clear your site’s cache if you have that option.

    Please let me know how this goes for you.

    Cliff
    Member

    Since the snippet uses theĀ wootickets_after_save_ticket hook, it’ll set all things right whenever an event has a new ticket added or an existing ticket modified. To cleanup all your existing tickets data, you could modify one ticket per event or you could modify the snippet for a one-time “run all at once” sort of batch process.

    The tickets are set to Virtual, as they should be. This snippet doesn’t change that, but it does modify the Visibility.

    You could register the Event Categories taxonomy to the Products post type by running a command like this: https://github.com/moderntribe/the-events-calendar/blob/4.6.2/src/Tribe/Main.php#L1631

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Just renewed, have receipt, but still no licences are found #1366677
    Cliff
    Member

    You betcha. šŸ™‚

    in reply to: Major Problems with Event Imports – Part 2 #1366674
    Cliff
    Member

    This reply is private.

    Cliff
    Member

    Howdy! Good to see you. Say hi to Shelby.

    I see you do not have any active licenses.

    I found Order #1365663 from Oct 18, though, to renew PRO.

    I’m unsure why the license didn’t reactivate, but I did it manually.

    Please login toĀ https://theeventscalendar.com/license-keys/ to see if everything looks good on your end. Also checkĀ https://theeventscalendar.com/my-account/ to see if this order number and receipt appears correct.

    Please let me know what you find out.

    in reply to: Event display query #1366469
    Cliff
    Member

    Hi, Mandy.Ā Thanks for your interest in our plugin suite.

    1)

    Yes, via our Photo View, which is available in ourĀ Events Calendar PROĀ add-on.

    You can see a demo at http://wpshindig.com/events/photo/

    2)

    In the Photo View? Yes, all the event featured images are linked to the event’s single page view.

    3)

    You could use one of our plugin’s widgets or shortcodesĀ to display events around your site.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: License Key Troubles #1366465
    Cliff
    Member

    Hi, Andrew.

    I see your account username isĀ farlane

    You can use our password reset feature when trying to login.

    Once logged in, you can go toĀ https://theeventscalendar.com/license-keys/Ā to disconnect a site’s license; then it’ll be freed up for the next site you want to assign it to.

    I’ll close this thread. If you have trouble logging in, please email Support's email address

    If you have other questions once you’re able to login, please post the applicable forum.

    Thanks! šŸ™‚

    in reply to: Photo View (Looks out of order) #1366463
    Cliff
    Member

    Hi, Jacob.

    The Photo View layout is generated via the Isotope script, which, by default, loads the items from top-left to top-right. Think of it as the order of reading the speech bubbles from a comic book or comic strip.

    If you look closely at your Photo View, the most recent events are highest up the page and from left to right.

    I understand your thinking about the Photo View’s events being out of order, but they’re actually not. The script has some options, such as fitRows, but the JavaScript isn’t reliably editable.

    This third-party blog post might be helpful, but I’m unsure if it has kept current with our codebase.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Event duplication #1366461
    Cliff
    Member

    Hi, Leslie. Sorry you’re experiencing this.

    We’ve received reports of this from several users but haven’t been able to replicate it. At this time, the only solution is to manually delete the duplicates.

    To assist in troubleshooting, could you please provide the Google iCal URL you’re importing from?

    Also, before deleting any duplicates, could you please check your wp_posts table to see the assigned author of them? I saw from another user that sometimes the author ID is set to zero, which is an error, and that the event’s Description is fully missing.

    Please let me know what you find out.

    in reply to: Login not rendering properly #1366445
    Cliff
    Member

    You’re very welcome, sir. Have a great weekend!

    in reply to: Where to Place acf_form_head() to Save Submitted Data #1366277
    Cliff
    Member

    You’re welcome.

    Gravity Forms, Ninja Forms, Caldera Forms, and Formidable Forms would all probably be able to get things done if you’re going the full custom route.

    Have a great rest of your week.

    in reply to: Location/Address not Showing for Venues #1366274
    Cliff
    Member

    Excellent! Great find and thanks for letting us know.

    in reply to: Ticket field does not show up on submit an event form. #1366272
    Cliff
    Member

    I understand and will reply as soon as we have an update from them. If time is a concern–and because each Chained Payments account is handled individually-you could contact them directly to further discuss and try to get things working for your specific account.

    Cliff
    Member

    Rocky, just checking in here. I’m still awaiting some help from developers looking into this for us. Sorry it’s taking a bit longer than expected.

    While we’re waiting, are there any other trends you noticed that are continuing to happen?

    in reply to: Resend tickets option gone after update #1366230
    Cliff
    Member

    Thanks for the details, Nick.

    1)

    The string comes from /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

    The string may not yet be translated. Please referenceĀ Translating the premium plugins.

    2)

    I logged this bug.

    3)

    It does not add a notification that emails have been send (important feature to our customer support-team)

    I want to be clear about what you’re needing. Could you please explain further, possibly via a screen capture video?

Viewing 15 posts - 2,266 through 2,280 (of 10,686 total)