License Key Troubles

[Andrew]

I know that this is not the right forum, but there’s no option for someone who can’t find their password.

My client purchased a license and we just realized that it’s not working on the new site. We will be replacing the old site with the new one.

How do I transfer the license from the old site to the new one?

[Andrew]

Also, apparently although I duplicated the site, the regular version and not the Pro is on the new site.

[Cliff]

Hi, Andrew.

I see your account username is farlane

You can use our password reset feature when trying to login.

Once logged in, you can go to https://theeventscalendar.com/license-keys/ to disconnect a site’s license; then it’ll be freed up for the next site you want to assign it to.

I’ll close this thread. If you have trouble logging in, please email

If you have other questions once you’re able to login, please post the applicable forum.

Thanks! 🙂

[Author]

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