[Casey]

tonypantello,
Looks like you’ve been busy over the holiday weekend! 😀 The Expansion settings for filterbar only apply when you have the filterbar layout set to vertical. Since you have your filterbar layout set to horizontal, you won’t notice any difference when changing that setting.

Sorry for any confusion there, but hopefully this helps to answer your question. Thanks! 🙂

-Casey-

[Casey]

tonypantello,
Hey again! You should be able to do something like this by performing a style override (review our themer’s guide to learn how to do this), and adding the following CSS:

.single-tribe_events .tribe-events-event-meta {
clear:both;
}

.single-tribe_events .tribe-events-event-image {
float:left;
margin-left:1.25em;
}

Hopefully that points you in the right direction, but let me know if you have further questions. Thanks! 🙂

-Casey-

[Casey]

tonypantello,
Thanks for getting in touch! There a couple of things you might want to try to get the plugin to match your theme’s aesthetic.

First, try going to ‘Events->Settings->Display’ and changing the ‘Events Template’ to ‘Default Page Template’. This will force the plugin to use your theme’s page layout, and should hopefully match things a bit better.

Secondly, go to ‘Events->Settings->Display’ and change your styles to ‘Full styles’ (screenshot). This mode should try to grab CSS rules from your theme to match where possible.

Give those options a try and see if they help at all. Thanks! 🙂

-Casey-

[Casey]

cclm,
Thanks for getting in touch! Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.

Thanks! 🙂

-Casey-

[Casey]

laurindavis,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. You’ll want to make sure that you’ve entered your PRO license, in order to see updates in your Dashboard. Follow these steps to do this:

• Go to your License Keys page and copy your license key
• Next, in your WordPress dashboard, go to ‘Events->Settings->Licenses’ and paste in your license key in the box
• Click away from the box and wait for the license key to verify, and then click ‘Save Changes’
• Then go to ‘Dashboard->Updates’ and click ‘Check again’ in order to see the latest update for PRO (note: sometimes it can take a few minutes for the update to appear)

Give that a shot and let me know if you’re still having problems here. Thanks! 🙂

-Casey-

[Casey]

mattcuba,
Thanks for getting in touch! I’m seeing the following CSS rule that’s coming from your theme, which is causing the buttons not to display: http://grab.by/ymy4

Try removing that or changing it to something like this instead: http://grab.by/ymyi

Hopefully that points you in the right direction, but let me know if you have further questions. Thanks! 🙂

-Casey-

[Casey]

motoshop,
Thanks for reaching out! You should be able to customize this text by adding the following code snippet to your theme’s functions.php file: https://gist.github.com/ckpicker/80b1115eb5ab5bfd26c0

Keep in mind that you’ll need to change ‘Workshops’ to whatever text you’d like to replace ‘Tickets.’ Give that a try and let me know if it does the trick for you.

Thanks! 🙂

-Casey-

[Casey]

motoshop,
Thanks for getting in touch! You should be able to hide that section by adding the following CSS to your theme’s stylesheet:


.single-tribe_events .tribe-events-single-section.tribe-events-event-meta {
display:none;
}


Give that a try and let me know if it does the trick. Thanks! 🙂

-Casey-

[Casey]

kqed,
Try going to the downloads page instead and see if that fixes the issue for you: https://tri.be/my-account/downloads/ Thanks! 🙂

-Casey-

[Casey]

tayls,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. It does appear that users are not entering the address information in the correct address fields (see this event).

I would suggest adding some instructions to the top of the submission form that instructs users to enter their address if they wish for people to find their garage sales. You can do this by adding the following code snippet to your theme’s functions.php file: https://gist.github.com/ckpicker/6425075

You’ll need to customize it accordingly to display the instructions that you wish.

Give that a try and see if it solves the problem for you. Thanks! 🙂

-Casey-

[Casey]

Leigh,
Thanks for getting in touch! Unfortunately, due to the sheer number of custom themes out there and our limited support staff, we’re unable to assist with color and layout issues related to third-party themes. If you need help matching colors and layout to your theme, I would suggest reaching out to your theme developer for assistance. Sorry I’m not able to offer more help than that!

Thanks! 🙂

-Casey-

[Casey]

So, if everything is working correctly on the test site, then that tells me that there’s something on your production site that is conflicting. When you set up the Test site did you copy over all of the data & files from your production site, so that you have an exact replica to test from?

[Casey]

Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

crharrison,
Thanks for being patient for a reply while most of our support staff was out for the holiday weekend. 🙂 I’m really sorry that this has been such a frustration for you. Have you tried testing for conflicts? I haven’t seen any reports from other users regarding the issues you’re describing here, so I suspect that there’s some other conflict at play here.

My suggestion would be to perform those steps for testing for conflicts on your staging server to rule out any conflicts with your theme or other plugins that you’re using. Once you’ve done that, report back here and let me know what you’ve discovered.

Thanks! 🙂

-Casey-

[Author]

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