Casey

Forum Replies Created

Viewing 15 posts - 751 through 765 (of 3,499 total)
  • Author
    Posts
  • Casey
    Participant

    Tim,
    Thanks for getting in touch! We definitely haven’t seen any other reports of this, but I’ll log this as a ticket for our developers to investigate further and let you know what I hear back from them. Thanks! 🙂

    -Casey-

    in reply to: Get event types #305685
    Casey
    Participant

    hodephinitely,
    Thanks for getting in touch! You should be able to use the tribe_get_event_taxonomy() function to return a unordered list of Categories for the event. If you want an array of the Event Categories, then you’d need to use the wp_get_post_terms() function and use ‘tribe_events_cat’ as the taxonomy parameter like this:


    $event_cat_array = wp_get_post_terms( get_the_ID(), 'tribe_events_cat' );

    Hopefully that should point you in the right direction, but let me know if I can help further. Thanks! 🙂

    -Casey-

    in reply to: ical import on iOS #305612
    Casey
    Participant

    Tony,
    Hey again! Yes, unfortunately this is a limitation with the current version of iOS, as non-Apple browsers aren’t able to open ics files directly in the Calendar app.

    Hopefully that helps to answer your question, but let me know if I can assist further. Thanks! 🙂

    -Casey-

    Casey
    Participant

    Dale,
    Thanks for getting in touch! Unfortunately, I’m not familiar with how dlvr.it works, but it looks like the plugin you’re using for including opengraph tags isn’t including the featured image (screenshot). You might try the Open Graph plugin instead, since I’ve been able to verify that it’s correctly adding the ‘og:image’ meta tag.

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: Add Attendees to Tickets upon Check-Out #305534
    Casey
    Participant

    mcfadyena,
    Thanks for getting in touch! Yes, you can definitely view a list of Attendees to one of your ticketed events. Just click the ‘Attendees’ link when viewing your list of events in the dashboard (screenshot). This will show you a list of everyone who has purchased tickets (screenshot).

    Just let me know if that helps to answer your questions. Thanks! 🙂

    -Casey-

    Casey
    Participant

    Tony,
    So sorry! That code should be ‘margin-right:1.25em’ instead of ‘margin-left’. Try changing it to that and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: colours and layout #305247
    Casey
    Participant

    Leigh,
    I can understand your frustration, but while I wish I could say that the plugin seamlessly integrates with every theme out there, the reality is that custom themes have so many settings/options that it would be nearly impossible for us to account for all of those and provide a plugin that integrates with the color scheme of every possible theme. Our Terms for Support, clearly indicate that we can’t offer support for issues like this, but I’ll do my best to point you in the right direction here.

    Firstly, if you take a look at our themer’s guide, you’ll see how to correctly override the styles in the Events Calendar. Once you’ve successfully done that, you’ll want to add your custom styles there, so that your customizations won’t be lost when you update the plugins or your theme.

    Secondly, you should be able to fix the background color issues with the following CSS:


    .single-tribe_events #tribe-events-content form.cart, .single-tribe_events #tribe-events-content div.cart, .tribe-events-single-section {
    background:transparent !important;
    }

    Finally, you can target the mobile styles by using the ‘.tribe-is-mobile’ CSS class, since it is dynamically added to the <BODY> tag when the user is viewing the site in responsive mode. Here are a few styles that should help:


    .tribe-is-mobile .single-tribe_events .tribe-events-schedule {
    background:transparent !important;
    border:0 !important;
    }

    Hopefully these changes will at least get you started, but I would encourage you to learn more about using Google chrome to inspect and preview CSS changes in real time. This video walks you through how to do that.

    Thanks! 🙂

    -Casey-

    in reply to: 404 for new events #305060
    Casey
    Participant

    morespinach,
    We’re definitely sorry that you weren’t able to resolve the problem, but as @rob stated above, just email us at pro(at)tri.be with a link to this thread and we’ll get your refund processed ASAP. In the mean time, I’ll go ahead and close out this thread.

    Thanks! 🙂

    -Casey-

    in reply to: Importing ICS Feed #304861
    Casey
    Participant

    Unfortunately, we don’t currently have an ETA for when this might be released to the public, but we’ll definitely make sure to shout it from the rooftops once it’s ready to go! 🙂

    Thanks for your interest, and make sure to keep checking our blog and twitter feed for the latest! 🙂

    -Casey-

    in reply to: Upgrade causes event path issues #300385
    Casey
    Participant

    Great! I’m so glad to hear that together we were able to get this one resolved, as it seemed to be a bit of a puzzler. I’ll leave this thread open for now, but please report back after everything is successfully up and running on the live site and we’ll go ahead and close this thread out.

    Thanks! 🙂

    -Casey-

    in reply to: Recurring Events 404 Error #300359
    Casey
    Participant

    Thanks! Just let me know what you discover.

    in reply to: colours and layout #300349
    Casey
    Participant

    Hello. well that is extremely dissapointing as i am asking about what your plugin that i have purchased has created independently of my theme. i really dont see it as the theme designers responsibility to design the theme to work with your plugin. you havent even tried to help to understand how and where the plugin makes its decisions about colours and the woocommerce elements it extracts. i find this a very poor responce. completely dissapointing.

    Leigh, I’m sorry to hear that we haven’t met your expectations here, so I’d definitely be happy to help you sort this out as a one-time exception to our standard policy.

    I’m currently getting a 404 error when trying to visit the link that you shared. Could you visit the Permalink Settings page, confirm everything there is correct and hit update? That might help to refresh the rewrite rules table. With that done, see if the page is accessible as expected, and I’ll continue assisting with your previous request.

    Thanks! 🙂

    -Casey-

    in reply to: Recurring Events 404 Error #300327
    Casey
    Participant

    So, you took a database dump from your production site to use on your test site? If not, then I would suggest doing that as it will give you the most accurate results for testing. If you still have the issue after this, then we know that something is amiss with your Events-related data and can troubleshoot further. Thanks! 🙂

    -Casey-

    in reply to: Responsive Featured Image Sizing #300310
    Casey
    Participant

    tonypantello,
    Thanks for getting in touch! Our plugin uses the ‘full’ image size and should be responsive by default, so if you upload a large enough image, it should display full width no matter what resolution the event is being view on. Try uploading a larger, full resolution image (at least 1000px wide) to see if that does the trick.

    Thanks! 🙂

    -Casey-

    in reply to: Hiding Address in mobile/responsive view #300286
    Casey
    Participant

    tonypantello,
    Hey again! Our plugin automatically adds the ‘tribe-mobile’ class to the <BODY> tag when in responsive mode, so you should be able to make any mobile-related CSS changes based on that. Here’s an example:


    /* Hide all P tags when in mobile view */
    .tribe-mobile p {
    display:none;
    }

    So, hopefully that gives you what you need to get started on that customization, but let me know if you have further questions. Thanks! 🙂

    -Casey-

Viewing 15 posts - 751 through 765 (of 3,499 total)