Casey

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Viewing 15 posts - 736 through 750 (of 3,499 total)
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  • in reply to: Community Events and Address Issues #309879
    Casey
    Participant

    tayls,
    Take a look at this thread, which should give some instructions about how to hide the saved Venue dropdown. After reviewing that, just let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Displaying Tickets #309853
    Casey
    Participant

    hodephinitely,
    Our ticketing plugins automatically hook into the ‘tribe_events_single_event_after_the_meta’ action hook to display the tickets on the Single Event screen. Unfortunately, there’s not currently a way to list tickets outside of this method.

    Hope that helps clear things up!

    in reply to: Error message on non-related page #309818
    Casey
    Participant

    kitchendotnet,
    Thanks for getting in touch!

    In regards with the tick boxes below when submitting this forum post: I cannot disable other plugins and cannot change the theme as it is running on a live site.

    I suspect that this is being caused by a conflict with your theme or another plugin, and this will really hamper our ability to help you troubleshoot the issue. We always recommend that our customers have some type of DEV or staging site where they can thoroughly test issues like this (see this post). The other alternative would be to test for conflicts during off-peak hours when very few visitors are on your site.

    Give that a try and let us know what you discover. Thanks! 🙂

    -Casey-

    in reply to: Hide "Event Tags" title #309680
    Casey
    Participant

    joinfof,
    Thanks for getting in touch! This is definitely possible by performing a template override (to learn more about this check out our themer’s guide) on ‘/wp-content/plugins/the-events-calendar/views/modules/meta/details.php’. Once you’ve overridden and copied this file over to your theme directory, you’ll want to look around line 98 for this code:


    <?php echo tribe_meta_event_tags( __( 'Event Tags:', 'tribe-events-calendar' ), ', ', false ) ?>

    And comment it out like this:


    <?php //echo tribe_meta_event_tags( __( 'Event Tags:', 'tribe-events-calendar' ), ', ', false ) ?>

    Then directly below it, you’ll want to add the following code:


    <?php echo get_the_term_list( get_the_ID(), 'post_tag', '<dd class="tribe-event-tags">', ', ', '</dd>' ); ?>

    This should output your list of tags without the tag heading, like this: http://grab.by/yoBU

    Give that a try and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: colours and layout #309643
    Casey
    Participant

    Great! So glad that got you started in the right direction. Just let me know if you’re all set here, of if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Displaying Tickets #309633
    Casey
    Participant

    hodephinitely,
    Thanks for getting in touch! Unfortunately, this isn’t currently possible in the latest version of the add-on, but that would be a great feature to have. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    Hopefully that helps to answer your question, but let me know if I can assist further. Thanks! 🙂

    -Casey-

    in reply to: Bypass Event Page #309598
    Casey
    Participant

    John,
    Thanks for getting in touch! I’ve never seen anything like this done before, but each ticket is created as a product in WooCommerce, so theoretically you should be able to do this programmatically using some of the built-in WooCommerce functions. After searching the WooCommerce docs, I stumbled upon this code snippet: http://docs.woothemes.com/document/automatically-add-product-to-cart-on-visit/

    You’ll probably need to modify that snippet to support multiple products, but hopefully that gets you started in the right direction. Good luck and thanks! 🙂

    -Casey-

    Casey
    Participant

    cclm,
    Since you’ve marked this as resolved, I’ll go ahead and close out this thread. Feel free to start a new thread if you have further questions. Thanks! 🙂

    -Casey-

    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Remove Venue and Details #309466
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Events Calendar Pro format #309459
    Casey
    Participant

    inkmouse2,
    That’s definitely strange, because I’m not seeing that when I have 2014 activated in my test environment (screenshot). Can you visit the Permalink Settings page and change your permalinks to something other than the default and hit update? Give that a try and let me know if that helps things. Thanks! 🙂

    -Casey-

    Casey
    Participant

    Tim,
    Good catch! I just heard back from one of our developers, and this was definitely a bug. He’s fixed it in our current code base, and the fix should go out with version 3.7. Thanks again for reporting it, and just let me know if you have further questions. 😀

    -Casey-

    in reply to: google maps and venue issue #305919
    Casey
    Participant

    accessrose,
    Thanks for getting in touch! I’m noticing many javascript errors on your site (screenshot), which would be contributing to the Google Maps issue. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.

    Thanks! 🙂

    -Casey-

    in reply to: Events Calendar Pro format #305875
    Casey
    Participant

    inkmouse2,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. With the 2014 theme, I’ve found that the ‘Default Events Template’ has the most aesthetically pleasing look (screenshot). Have you tried going to ‘Events->Settings->Display’ and changing the ‘Events Template’ option to that?

    That should hopefully fix your dropdown issue as well, but let me know if you’re still having issues after making that change. Thanks! 🙂

    -Casey-

    Casey
    Participant

    vickistep,
    Thanks for getting in touch! Can you confirm exactly what you’re wanting to have display here? I’m currently seeing ‘Events’ in the blue bar (screenshot), which matches the ‘Get Involved’ page.

    If you could just clarify exactly what’s missing here, then I can hopefully assist further. Thanks! 🙂

    -Casey-

Viewing 15 posts - 736 through 750 (of 3,499 total)