Casey

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Viewing 15 posts - 661 through 675 (of 3,499 total)
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  • in reply to: Printing Calendar Questions – print.css #379790
    Casey
    Participant

    wallyglenn,
    Thanks for the clarification. This does indeed look like a bug with the responsive view, and I’ve logged it as a ticket for our developers to fix in an upcoming version.

    In the mean time, you should be able to paste this code snippet into your theme’s functions.php file as a workaround to prevent the mobile stylesheets from kicking in when printing: https://gist.github.com/ckpicker/10293ac66a9486c99fa2

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: CSV Upload – Event Website #379150
    Casey
    Participant

    mpurse,
    Thanks for the suggestion! We’ll definitely keep this feedback in mind for the importer. Thanks! 🙂

    -Casey-

    in reply to: Community Events Tab not showing up #379108
    Casey
    Participant

    Thanks for the response! You should be able to create a new user as an ‘Event Editor’ by following the steps I outlined in this thread. You might need to tweak some of the capabilities to remove the ‘Publish’ permissions, but that should get you most of the way there. After creating your new user role, I would suggest creating a test user account to see if the permissions are adequate for what you’re needing.

    Give that a shot and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Printing Calendar Questions – print.css #364812
    Casey
    Participant

    wallyglenn,
    Thanks for getting in touch! I suspect what’s happening is that the mobile/responsive view is kicking in at the print resolution and hiding the event titles. Could you send me a screenshot of your print-preview window, so I can confirm and continue troubleshooting?

    Thanks! 🙂

    -Casey-

    in reply to: nofollow links for events #364797
    Casey
    Participant

    Dennis,
    Thanks for getting in touch! Regarding your first issue, you should be able to do this by pasting the following code snippet into your theme’s functions.php file: https://gist.github.com/ckpicker/82834e4bc8e77434a346

    Give that a try and let me know if that does the trick.

    Regarding your second issue, can you verify your Date Format settings by going to ‘Events->Settings->Display’ and make sure your settings there are correct?

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    Wayne,
    Thanks for getting in touch! Unfortunately that link you shared requires a login in order to view it, so I can’t investigate the details, but after investigating the Map view ajax calls, I’m seeing ‘tribe_geosearch’ as the action that’s being fired when browsing between pages (screenshot).

    Try adding that to your code snippet and see if it does the trick. If that doesn’t work, I’d suggest you reach out to Kevin Behrens as I’m not exactly familiar with Press Permit and what his fix entails, but we’ll be happy to try and answer any questions that might help him troubleshoot further.

    Thanks! 🙂

    -Casey-

    in reply to: Recurring Events customization #364731
    Casey
    Participant

    Alice,
    Thanks for getting in touch! Yes, this custom recurrence option is definitely possible with Events Calendar PRO, as you can see in this screenshot: http://grab.by/ywH8.

    Hopefully that helps to answer your questions, but let me know if I can help further. Thanks! 🙂

    -Casey-

    Casey
    Participant

    wittywork,
    Thanks for getting in touch! Unfortunately, our custom recurrence will currently only allow you to do one of those options (either the 1st Tuesday of every month, or the 3rd Tuesday of every month: screenshot). As a workaround, you could create two recurring events with the same name, and have one recur on the 1st Tuesday of every month and the other could recur on the 3rd Tuesday of every month.

    I know that’s not ideal, but we’re currently working on enhancing the custom recurrence functionality, and would appreciate your feedback in this UserVoice Topic.

    Hopefully that helps to answer your question, but let me know if I can help further. Thanks! 🙂

    -Casey-

    in reply to: Tooltips not working; unable to isolate theme conflict #364688
    Casey
    Participant

    cccathedraltx,

    This is a local development environment, so there is no URL.

    Unfortunately that severely limits our ability to troubleshoot the issue, if we’re not able to see the behavior in action and inspect for errors. Is it possible that you could put this out on a DEV server, so that we can help you troubleshoot further? If not, then unfortunately our hands our tied and our ability to provide support will be somewhat limited.

    Thanks! 🙂

    -Casey-

    in reply to: Submit Event Form Page Shows a 404 Page Not Found #364665
    Casey
    Participant

    Jonathan,
    It’s always a possibility that there’s another plugin that’s conflicting or periodically modifying the WP permalink settings and causing these 404 issues. Did you notice this behavior recently, or did it happen to coincide with a recent plugin update or install? Since the issue is intermittent, it’s definitely hard to nail down, but could you try deactivating all other non-Tribe plugins and see if the issue crops back up?

    Another option would be to install event rocket, which is a third-party plugin that might help eliminate some of these 404 issues you’re having.

    Give those suggestions a try and let me know what you discover. Thanks! 🙂

    -Casey-

    Casey
    Participant

    kellymarie2001,
    Make sure you’re including the code snippet within the PHP opening and closing tags (<?php ?>) and let me know if that fixes the issue. Thanks! 🙂

    -Casey-

    in reply to: Events Calendar Pro format #364620
    Casey
    Participant

    Stacey,
    After investigating this further, I am definitely noticing issues with a blank 2014 child theme in conjunction with the ‘Default Events Template’. Here’s what I’m seeing: http://grab.by/ywGo

    When I use the ‘Default Page Template,’ things seem to display much better (screenshot), but we’ll definitely work on our end to get the ‘Default Events Template’ working with standard child themes for a future release.

    In the mean time, I would suggest trying the ‘Default Page Template’ to see if that fixes the layout issues you’re experiencing here.

    Give that a shot and let me know what you discover. Thanks! 🙂

    -Casey-

    in reply to: Tooltips not working; unable to isolate theme conflict #350830
    Casey
    Participant

    Can you share the URL with me, so I can investigate further? Thanks! 🙂

    -Casey-

    in reply to: (All Events) Link! #350821
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    Feel free to start a new thread if you have further questions.

    Thanks! 🙂

    Cheers,
    Casey

    Casey
    Participant

    Awesome! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

Viewing 15 posts - 661 through 675 (of 3,499 total)