Forum Replies Created
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AuthorPosts
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Casey
ParticipantMichelle,
Thanks for getting in touch! Unfortunately, you’re correct that the CSV importer does not currently support the ability to import the Event Website, but this seems like a definite oversight on our part. I’ve logged this as a ticket for one of our developers to review, with the hope that this featured will make it into a future version of the plugin.Keep an eye on this thread, as we’ll update you when we have more information on this feature addition. Thanks! π
-Casey-
July 11, 2014 at 2:39 pm in reply to: Tooltips not working; unable to isolate theme conflict #350774Casey
Participantcccathedraltx,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. The way that tooltips work change significantly in version 3.5, and it’s quite possible that your Custom Theme is using some old template overrides that are causing issues.Does your theme directory have a ‘tribe-events’ folder in it? If so, try renaming that to something like ‘tribe-events-disabled’ in order to temporarily disable your overrides and let me know if that fixes things.
Thanks! π
-Casey-
Casey
ParticipantTran,
Thanks for getting in touch! Unfortunately our plugin does not currently support shortcodes, although we’re actively investigating the level of effort to develop this for a future version. I’d encourage you to make your voice heard on this request on our UserVoice page here: http://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3926703-shortcode-ability-for-simple-implimentation-on-anyIn the mean time, you could try event rocket, which is a 3rd-party plugin that will allow you to display your Calendar widgets using a shortcode.
Hopefully that helps to answer your question, but let me know if I can help further. Thanks! π
-Casey-
July 11, 2014 at 2:29 pm in reply to: HELP!! Where can I find the database tables for Event Manager??? #350745Casey
Participantyvlaw11,
Thanks for reaching out! Just like many WordPress plugins, the Events Calendar does not create custom database tables, but instead uses the built-in WordPress tables, since our events are created as a custom post type.It looks like you’ll need to either do this with some custom code, or use a plugin to help you accomplish this. Take a look at this article, which I believe will guide you through this.
After reviewing that article, just let me know if you have further questions. Thanks! π
-Casey-
July 11, 2014 at 2:23 pm in reply to: Embed Mailpoet (formerly WYSIJA) forms into TEC custom fields #350729Casey
Participantjoinfof,
Thanks for getting in touch! You should be able to do this by using the ‘do_shortcode()‘ function. Something like this:
echo do_shortcode( tribe_get_custom_field('Newsletter') );
Try that and see if it does the trick! Thanks! π
-Casey-
Casey
Participantdonnaduperron,
Thanks for getting in touch! Often times the theme’s Default Page Template can cause title issues like this, if they’re not following WordPress best practices. Can you try going to ‘Events->Settings->Display’ and select the ‘Default Events Template’ from the Events Template dropdown (screenshot)? Give that a try and let me know if it fixes the issue.Thanks! π
-Casey-
Casey
ParticipantJonathan,
Have you tried disabling the WPEngine caching to see if that fixes the issue? It’s possible that there’s something conflicting with the caching that you’re using. Give that a try and we can investigate further if needed. Thanks! π-Casey-
Casey
ParticipantNick,
That’s fine, just let me know if you’re able to sort this out. Thanks! π-Casey-
Casey
Participantwiredimpact,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Can you visit the Permalink Settings page, confirm everything there is correct and hit update? As @robb70 alluded to, that will help to refresh the rewrite rules table. With that done, see if the page is accessible as expected, and if you’re having any more 404 issues.Thanks! π
-Casey-
Casey
ParticipantNo worries! Take a look at my response above:
The βAll Eventsβ link is being displayed in βplugins/the-events-calendar/views/single-event.phpβ on line 23, so you could perform a template override of this file and customize that link as you like.
Hope that helps!
Casey
ParticipantAlways happy to help! π Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.
By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo
Thanks in advance. π
Cheers,
CaseyCasey
Participantmikanx,
Thanks for confirming that you were able to resolve the conflict here. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.Feel free to start a new thread if you have further questions.
Thanks! π
Cheers,
CaseyJuly 11, 2014 at 8:07 am in reply to: Naming – change Tickets to Workshop or Class or Seminar #348499Casey
ParticipantThanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.
By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo
Thanks in advance. π
Cheers,
CaseyCasey
Participantmouaz,
While I can’t provide the exact code for this customization, you should be able to use get_term_link() to get the correct URL for the Event’s Category. Something like this should do it:
<?php echo get_term_link( $your_category_id, 'tribe_events_cat' ); ?>
Hopefully that points you in the right direction. Thanks! π
-Casey-
Casey
Participantalexwg85,
I’m going to go ahead and show your private reply here for transparency and context for other users that might come along after you. We typically only use private replies for sensitive information like user credentials, etc.I have set this to a private reply so nobody else need see it, but your support here has not been great. You have just given me stock responses which I have already checked and double checked myself. I am pretty sure you have not taken a single peek at my code to find the problem. Part of paying for pro is so that you also get support, but the answers you have given me are no better than the ones I found looking through your documentation and what other people have said in the forums.
I’m definitely sorry that our support isn’t living up to your expectations, but I’m trying to determine the root cause of the issue here. Testing things with the default theme gives us a baseline for support (read more about this here), and help us to determine whether or not a particular issue has been introduced due to a user’s custom code, or if there’s another issue at play.
With that being said, were you able to see if the issue persists using the default 2013 theme?
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