Casey

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Viewing 15 posts - 1,741 through 1,755 (of 3,499 total)
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  • in reply to: Community rewrite slug page not found #130719
    Casey
    Participant

    magnusnesse,
    Thanks for reaching out! Were you able to resolve this issue? I’m seeing your login form displaying when visiting: http://egser.no/kalender/bidrag/add

    Just let me know if you need further help here, or if we should go ahead and close this thread out. Thanks! 🙂

    -Casey-

    in reply to: Switching between Month, List, and Photo view has bugs #130715
    Casey
    Participant

    sfbike,
    Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. I’m indeed seeing this issue in my local environment, and have created a ticket for our developers to investigate further. I’ll keep you updated here when I have more information. Thanks for being patient, and stay tuned! Thanks! 🙂

    -Casey-

    in reply to: Updates in Dashboard #130699
    Casey
    Participant

    Daniella,
    I suspect that this is due to a conflict with your theme or some other issue with this WordPress install. I would suggest trying to create a dev environment where you can switch themes, update plugins, and deactivate items in order to troubleshoot issues like this further. Once you’ve set that up, then we can investigate further without worrying about affecting your production site. Thanks! 🙂

    -Casey-

    in reply to: Custom CSS in Community Events #130693
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Page Not Found #130688
    Casey
    Participant

    Great! 😀 Glad you were able to sort that one out! Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Recurring Events Bug That Creates Duplicates #130684
    Casey
    Participant

    dancepapi,
    Sorry for the issues here, but I guess I’m not sure I’m understanding your issue clearly. When you create a new recurring event in 3.5.1 what exactly is happening? It should be creating an event series that will repeat based on the recurrence pattern that you specify. You might see what appears to be duplicates (screenshot), but clicking ‘Edit All’ will allow you to edit the entire series of recurring events.

    Sorry for not understanding clearly, but If you could walk me through the issue in a bit more detail, then that will allow me to troubleshoot further. Thanks! 🙂

    -Casey-

    in reply to: Javascript Error #130404
    Casey
    Participant

    petemichaud,
    Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover.

    While I wish I could say that the plugin seamlessly integrates with every theme and plugin out there, the reality is that custom themes and third-party plugins have so many settings/options that it would be nearly impossible for us to account for all of those.

    Have you taken a look at our themer’s guide and Documentation to see if any of your questions have been covered in there? If you still have further questions, we’d be glad to help where we can.

    Thanks! 🙂

    -Casey-

    in reply to: Updates in Dashboard #130397
    Casey
    Participant

    Daniella,
    When I login and go to your widgets page, I’m seeing the following javascript errors: http://grab.by/vUGy

    I would recommend deactivating those plugins and see if you still have this issue. Thanks! 🙂

    -Casey-

    in reply to: Server lost connection during recent update #130395
    Casey
    Participant

    Kris,
    Oh no! I hope everything is all right now. Regarding the duplicate event issue, this is unfortunately a side effect with a bug in the upgrade process in version 3.5 that we patched in 3.5.1. If your server was interrupted during the upgrade process, some of your recurring events were left “un-converted” to the new recurrence format that we’re using.

    Unfortunately the only fix for this is to do one of the following:

    • Either revert to a backup (data & files) from pre 3.5, and then upgrade directly from 3.4.1 to 3.5.1.
    • Or manually delete all duplicate events and re-create

    Again, so sorry for the inconvenience that this issue caused, and let us know if we can help answer any further questions. Thanks! 🙂

    -Casey-

    in reply to: Change default week view from calendar to list #130393
    Casey
    Participant

    groberts23,
    You can pass a start date using a format like this: /events/?action=tribe_list&tribe_paged=1&tribe-bar-date=2014-04-01, however we don’t currently support an end date. I hope that helps to answer your question, but let me know if I can assist further.

    Thanks! 🙂

    -Casey-

    in reply to: Community Event Venue Information #129993
    Casey
    Participant

    inmiowa,
    Would you mind starting a new thread, so we can help you with your issue separately? Thanks! 🙂

    -Casey-

    in reply to: Javascript Error #129958
    Casey
    Participant

    petemichaud,
    Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. I’m seeing several other javascript errors when visiting your site: http://grab.by/vTgo. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    Tigger,
    I would encourage you to reach out to the Statpress Visitors developer, as we’re unable to provide support for third party plugins.

    by the way, how did you investigate “my” javascript editor?

    On Chrome for Windows, just press CTRL + SHIFT + J to open the inspector, and on Mac press CMD + OPT + J.

    Hope that helps! 🙂

    -Casey-

    in reply to: Updates in Dashboard #129941
    Casey
    Participant

    Daniella,
    I would still suggest that you deactivate other plugins, as it seems something is conflicting with PRO. After you’re able to do that, report back and let me know what you discover. Thanks! 🙂

    -Casey-

    in reply to: Recurring Events Bug That Creates Duplicates #129939
    Casey
    Participant

    dancepapi,
    Yes it should, but as always, perform a complete backup (data and files) before updating any plugins. Let me know if you run into any issues after updating. Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,741 through 1,755 (of 3,499 total)