[Brendan]

This reply is private.

[Brendan]

Hi Neil,

Good question. Yes, you would have to roll everything back.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and considering our products.

Addons are not currently part of the plugin. If you are using woocommerce, you can look into addon plugins that will give the attendee more options with price increases when they go to checkout.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and considering our products!

We are still currently blocked by Facebook, however working with them to see if there is a resolution. You can check out our Facebook Status page for more information.

Thanks,
Brendan

[Brendan]

Hi there and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

I would love to help you with this topic.

Currently, the best built-in way to prevent RSVP spam is to use the Require users to log in before they RSVP option in Events -> Settings -> Tickets

That being said, you can still add reCaptcha to any form. To do that you will have to do a template customization.

My colleague Josh has some great insights on this: https://theeventscalendar.com/support/forums/topic/add-captcha-to-events-with-tickets/#post-1147570

Let me know if that helps.

Have a great day!

Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues with the custom fields not showing up. Sounds like a conflict so to verify can you try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing.

You can also try installing a 3rd party (not supported by us) plugin called the plugin detective that will help look for conflicts as well.

Let me know what you find!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and considering Events Calendar Pro. Since you only have the one site, the single site license will work. Multisite would be if you have many sites on the same WordPress installation.

Thanks,
Brendan

[Brendan]

Hi Neil,

Thanks for emailing support. We are currently working on an issue with Eventbrite. You can definitely roll back to a previous version while we get it sorted. I am adding you to the queue to notify once its resolved.

Thanks for your patience.

Brendan,
Brendan

[Brendan]

Hi Daniela,

Thanks for emailing support! Currently recurring events do not support recurring tickets. Its something on our roadmap to implement but will be a while out before its complete.

Thanks,
Brendan

[Brendan]

Glad to hear!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and considering our products. Events Tickets Plus will work with the following: Woocommerce, Easy Digital Downloads, and Tribe Commerce.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. What you can do is reset your password. Try both emails to see which one contains your account. Once your password is reset, you can go in to Account > License Keys and deactivate the old URL and copy the license key. After you have done this, head over to your wp-admin and go to Events > Settings > Licenses and insert the license key.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and considering our products. Yes, you can export attendee information into a csv file with Event Tickets Plus.

Thanks,
Brendan

[Brendan]

Hi there,

If you solely want to remove the word “free”, you can try adding this code snippet at the end of your theme’s functions.php:

/*
 * The Events Calendar - Make code empty if it's 0 or Free
*/
add_filter ( 'tribe_get_cost', 'tribe_not_show_free', 10, 3 );
function tribe_not_show_free ( $cost, $post_id, $with_currency_symbol ) {
	
	if ( $cost == 0 || $cost == 'Free' ) {
		$cost = '';
	}
	return $cost;
}

The snippet should work, but let me know if it doesn’t.

Thanks,
Brendan

[Brendan]

Hi there,

In that case, what you need to do is enable Woocommerce. Then go into your Woocommerce settings and go to the Payment tab and choose Cash on Delivery. You might want to rename it to something more in line with a pay at event message.

Let me know if that works.

Thanks,
Brendan

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