Tickets and RSVP not showing custom fields.

[philadelphiavip]

Hello,

I hope that all is well. The events plugin on our site is not displaying the custom fields we created in the event profile. The custom form is currently not showing up for a paid events and the RSVP events only show the generic RSVP form and not the custom form.

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues with the custom fields not showing up. Sounds like a conflict so to verify can you try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing.

You can also try installing a 3rd party (not supported by us) plugin called the plugin detective that will help look for conflicts as well.

Let me know what you find!

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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