Brendan

Forum Replies Created

Viewing 15 posts - 1,531 through 1,545 (of 2,028 total)
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  • January 18, 2018 at 3:44 pm in reply to: Hero text does not match menu text #1430047
    Brendan
    Keymaster

    Hey there and thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    Thanks so much!

    Thanks,
    Brendan

    January 18, 2018 at 3:11 pm in reply to: Do I need three products? #1430024
    Brendan
    Keymaster

    Hi there,

    Yes, you are correct. Especially if your members will be creating their own walks.

    Hope that helps.

    Thanks,
    Brendan

    January 18, 2018 at 3:08 pm in reply to: Integration with Lightspeed POS via Kosmos E-sync #1430023
    Brendan
    Keymaster

    Hi Brendan,

    Thanks for the email. Our plugin does you Woocommerce as you mentioned so as long as those integrations work with woocommerce you should be find since all the sales data will be reported in the woocommerce platform.

    Hope that helps.

    Thanks,
    Brendan

    January 18, 2018 at 3:00 pm in reply to: Changing featured event background color in sidebar widget? #1430018
    Brendan
    Keymaster

    Hi Katie,

    Thanks! I will let our WordPress team know.

    Brendan

    January 18, 2018 at 2:59 pm in reply to: Location Search not returning results #1430015
    Brendan
    Keymaster

    Hi there,

    Sorry, can you give me the link from your site that doesn’t have the imported info.

    Thanks,
    Brendan

    January 18, 2018 at 2:51 pm in reply to: Featured Images Not Importing #1430008
    Brendan
    Keymaster

    Hi there,

    Looks like this may have been a known issue. I can’t get the featured images either. However, a maintenance release came out recently solving this issue. Are you able to update the events calendar to the latest version. I see you are using 4.4.19.

    Let me know if the issue is resolved after the update.

    Thanks,
    Brendan

    January 18, 2018 at 2:31 pm in reply to: Bug: Conflict between TEC and Listify theme. #1429985
    Brendan
    Keymaster

    Hi there,

    Just wanted to follow up and let you know we are still working on issue.

    Thanks,
    Brendan

    January 18, 2018 at 2:29 pm in reply to: Changing featured event background color in sidebar widget? #1429983
    Brendan
    Keymaster

    Hey there and thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    Thanks so much!

    Thanks,
    Brendan

    January 17, 2018 at 4:37 pm in reply to: Which license is right #1429070
    Brendan
    Keymaster

    Hi there,

    Thanks for the question. Multisite license would be required and its $350.

    Hope that helps.

    Thanks,
    Brendan

    January 17, 2018 at 4:33 pm in reply to: Calendar exclusive to WordPress? #1429069
    Brendan
    Keymaster

    Hi Katy,

    Yes the calendar will only work with WordPress.

    Thanks,
    Brendan

    January 17, 2018 at 4:31 pm in reply to: Mobile View Not Correct #1429068
    Brendan
    Keymaster

    Hi there,

    Yes, this is a bug and we are in the process of fixing it. We will notify you once complete.

    Thanks,
    Brendan

    January 17, 2018 at 4:29 pm in reply to: Add Google Calendar & iCal link from event's single page view to RSVP email #1429060
    Brendan
    Keymaster

    Hi there,

    This was a duplicate. We will answer the original ticket.

    Thanks,
    Brendan

    January 17, 2018 at 4:26 pm in reply to: Events calendar pro crashes site #1429058
    Brendan
    Keymaster

    Hi there,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    January 17, 2018 at 4:24 pm in reply to: Shortcode links #1429057
    Brendan
    Keymaster

    Hi there,

    It is possible, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    January 17, 2018 at 1:23 pm in reply to: What if "Fix location data" is not on the settings menu? #1428908
    Brendan
    Keymaster

    Hi Ryan,

    Can you take a screenshot of the backend of one of you venue addresses that is not working?

    Thanks,
    Brendan

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Viewing 15 posts - 1,531 through 1,545 (of 2,028 total)
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