What if "Fix location data" is not on the settings menu?

[Ryan Clover-Owens]

I followed instructions to fix the geolocation data, and the checkbox you mention in the help article isn’t showing up in my settings. I’m running the latest version of events calendar pro.

Please advise, ASAP.

Thanks,
Ryan

[Brendan]

Hi Ryan,

Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Ryan Clover-Owens]

This reply is private.

[Ryan Clover-Owens]

Hi Brendan,

I’m fully tested with only the 2016 theme activated. Still, my venues which
all have addresses are not showing up on the map. Only a few events, and I
don’t see any options to correct the geolocation – which is so strange
because I’ve seen this option before.

Here’s the link to my cloned site where I’m trying to get it to work.
http://successful-oxygen.flywheelsites.com/

Can you help me get this working?

[Brendan]

Hi Ryan,

Can you take a screenshot of the backend of one of you venue addresses that is not working?

Thanks,
Brendan

[Ryan Clover-Owens]

This reply is private.

[Brendan]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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