What if "Fix location data" is not on the settings menu?

Home Forums Calendar Products Events Calendar PRO What if "Fix location data" is not on the settings menu?

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1424856
    Ryan Clover-Owens
    Participant

    I followed instructions to fix the geolocation data, and the checkbox you mention in the help article isn’t showing up in my settings. I’m running the latest version of events calendar pro.

    Please advise, ASAP.

    Thanks,
    Ryan

    #1425418
    Brendan
    Keymaster

    Hi Ryan,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    #1426025
    Ryan Clover-Owens
    Participant

    This reply is private.

    #1426249
    Ryan Clover-Owens
    Participant

    Hi Brendan,

    I’m fully tested with only the 2016 theme activated. Still, my venues which
    all have addresses are not showing up on the map. Only a few events, and I
    don’t see any options to correct the geolocation – which is so strange
    because I’ve seen this option before.

    Here’s the link to my cloned site where I’m trying to get it to work.
    http://successful-oxygen.flywheelsites.com/

    Can you help me get this working?

    #1428908
    Brendan
    Keymaster

    Hi Ryan,

    Can you take a screenshot of the backend of one of you venue addresses that is not working?

    Thanks,
    Brendan

    #1432753
    Ryan Clover-Owens
    Participant

    This reply is private.

    #1436638
    Brendan
    Keymaster

    This reply is private.

    #1455464
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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