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Viewing 15 posts - 1,486 through 1,500 (of 2,028 total)

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January 24, 2018 at 4:08 pm in reply to: Enabling plugin breaks frontpage using portfolio #1435258

Brendan
Keymaster

Hi there,

Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

January 24, 2018 at 12:15 pm in reply to: Importing from multiple Meetup groups #1435037

Brendan
Keymaster

Hi there,

Yes, as long as you have the links to groups, you can use the Event Aggregator to import multiples.

Thanks,
Brendan

January 24, 2018 at 12:13 pm in reply to: Display Multiple Dates within Event Page #1435036

Brendan
Keymaster

Hey there and thanks for getting in touch!

We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

Thanks so much!

Thanks,
Brendan

January 24, 2018 at 12:10 pm in reply to: Im not sure how many tickets I sold, I think the system is counting cancelled #1435033

Brendan
Keymaster

Hi there,

Thanks for email support. Since the ticket is a woocommerce product, you can go into Orders and view how many ticket sales were completed.

Let me know if that helps.

Thanks,
Brendan

January 24, 2018 at 11:57 am in reply to: PDF Tickets – temporary directory confirmation #1434996

Brendan
Keymaster

Hi Simon,

The temporary folder is usually handled automatically by the system.

If you can assign permissions to the plugin directories of -755 or -775 if 755 doesn’t work which will allow the system to create and write to that folder.

Otherwise I would recommend to contact your hosting provider, they should be able to help you out with this easily.

Let me know how that goes.

Thanks,
Brendan

January 24, 2018 at 11:40 am in reply to: csv import – wrong times / timezone #1434980

Brendan
Keymaster

Hey there,

Welcome to our premium support forums! The first step here is to review our Testing for conflicts guide and reply back with your findings. It would also help if you included the iCal link(s) you’re having troubles with and I’d be happy to try and reproduce the issue. Please include screenshots of your WP and Events Calendar timezone settings.

Rest assured, we will get to the bottom of your issue. Have a great evening and thanks for choosing us for your events calendar & ticketing needs. Cheers ?

Brendan

January 23, 2018 at 7:49 pm in reply to: free vs premium? #1434268

Brendan
Keymaster

Hi there,

Yes, 1-4 is possible, however we do not have a booking feature.

Hope that helps.

Thanks,
Brendan

January 23, 2018 at 7:45 pm in reply to: Combined Discounts #1434267

Brendan
Keymaster

Hi there,

Yes, since the tickets are a woocommerce product they work in the same manner.

Hope that helps.

Thanks,
Brendan

January 23, 2018 at 7:42 pm in reply to: Event Organizer Details not shown if mulitple organizers #1434266

Brendan
Keymaster

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

January 23, 2018 at 6:51 pm in reply to: URL parameters not working with events calendar shortcode #1434242

Brendan
Keymaster

Hi there,

I just realized when you restated the question the issue here. the format will not work because you are using a shortcode. You need to go to the actual events page like so: https://ncrla.staging.wpengine.com/events/?tribe_events_cat=servsafe&tribe-bar-date=2018-02

Does that make sense?

Thanks,
Brendan

January 23, 2018 at 3:42 pm in reply to: Image Pop-Up problem #1434119

Brendan
Keymaster

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

January 23, 2018 at 3:35 pm in reply to: Events do not show past February 2018 #1434112

Brendan
Keymaster

Hi there,

Thanks for emailing support! Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

January 23, 2018 at 3:33 pm in reply to: WP Events Calendar/Tickets causing long very long back-end load times #1434111
Brendan
Keymaster
Hi there,

Thanks for emailing support. Here are some links for performance considerations:
This should help cleaning up your calendar and helping with performance. Let me know what you find.

Thanks,
Brendan
January 23, 2018 at 3:03 pm in reply to: I still have that problem #1434077

Brendan
Keymaster

Hi Thomas,

Can you reply to the original message. Looks like Andras gave you some info.

Thanks,
Brendan

January 22, 2018 at 6:53 pm in reply to: can't update – says license is expired #1433131

Brendan
Keymaster

Hi there,

Usually this happens if you change the URL in some way. What URL are you trying to update?

Thanks,
Brendan
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Viewing 15 posts - 1,486 through 1,500 (of 2,028 total)

← 1 2 3 … 99 100 101 … 134 135 136 →