Brook

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Viewing 15 posts - 1,351 through 1,365 (of 4,796 total)
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  • Brook
    Participant

    Howdy Ben,

    I would love to help you with this. This is not actually possible without using recurring events. In fact, recurring events were designed for exactly this scenario, hence why its not possible without them.

    I see you don’t own Events Calendar Pro, that’s probably why you were hoping to do it without recurring events. Do any other features from Pro interest you, or this literally the only thing you wish you had?

    • Brook
    in reply to: Recurring Events with different venues. #1104089
    Brook
    Participant

    Howdy Dan,

    It sounds like you might be interested in voting on this feature request. We get the occasional person who wants this and its definitely a feature we’ve considered.

    If you are a programmer you could basically adjust this yourself. The easiest way would actually be within the database. Each event is a post within wp_posts, and has its own post_meta data. You could adjust the venue ID for a given event, even the wording, taxonomies, etc. The only caveat is that if you ever edit the main event again it will override any changes here.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Fatal Error: Cannot use object of type WP_Error as array #1104086
    Brook
    Participant

    Howdy Alex,

    With this problem event, is the visibility of it set to Private perchance?

    Would you be in a position where you could update? One user reported basically this exact issue a few months back, but it was resolved with the more recent versions of our plugins. We were never able to find the cause of the problem, but we have definitely done some behind the scenes changes that could impact this in the more recent versions.

    In your case updating to Event Tickets Plus Is what you want to do, and you should have a free license to that plugin since you were a customer of WooCommerce Tickets. Also update The Events Calendar  and install Event Tickets. Would that be possible?

    • Brook
    in reply to: how to include mini widget in a theme #1104069
    Brook
    Participant

    Howdy Erik,

    That is certainly possible. The mini widget can also be a shortcode: PRO Shortcodes . First thing I would do if I were you is setup the shortcode options you need on a test page. Once you have it displaying as you need then I would use the PHP function do_shortcode() to finish the rest.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Simone,

    That is a cool idea. We do not have a shortcode for that, however we do have a feature request for exactly such at thing. First of all if I were you I would vote on that.

    Building this will unquestionably require a programmer of moderate experience, and likely a few hours of time. Are you somewhat versed in PHP and interested in building this using our current API? It could certainly be done and I’ll give you an overview if so.

    Cheers!

    – Brook

    in reply to: No Ticket Purchase Confirmation Received #1104064
    Brook
    Participant

    Oh shucks I missed your followup comment form before in which you managed to find those settings. My bad!

    Thank you for testing that out. I am sorry this is taking so long – email issues are notoriously difficult to troubleshoot.

    Let’s see if any WooCommerce purchase confirmations get sent. Could you try purchasing a non ticket product from WooCommerce? If you get the email make a note of which payment gateway you do this test purchase with and then retry purchasing a ticket with the same gateway. For instance if you used “Pay by check” do you get a notification when trying to but a ticket with a check?

    We’re narrowing it down bit-by-bit here. Hopefully will zero in shortly. Please let me know if you have any questions along the way.

    Cheers!

    – Brook

    in reply to: recurring events not showing #1104053
    Brook
    Participant

    Thank you! I do believe this revealed the problem. In your settings you have:

    Clean up recurring events after = 10000000000
    Create recurring events in advance for= 10000000000

    I do believe we are running into some y2k-esque issues here. That’s a lot of months! That would cover a span of over 1.6 billion years. We should probably bump it down to something more reasonable. 🙂 The default is 24 months… Maybe do 72 or 96 ? Setting it too high could definitely slow down your site, even if it’s not so high it completely breaks recurring events.

    Does that work?

    • Brook
    in reply to: Filterbar Collapsed on Mobile #1103654
    Brook
    Participant

    Ahh perfect benmhope. I am glad that article is what you were looking for. Please let us know if you ever need anything else. Cheers!

    – Brook

    in reply to: Defaults… #1103652
    Brook
    Participant

    Howdy Jeff,

    You can definitely set the defaults. The easiest way would be to visit the Default Settings tab (only shows up if are running Events Calendar Pro ). But if you’re a programmer you could pretty quickly override the defaults that way as well, even completely hiding the unnecesary field. Does one of those options sound like what you’re looking for?

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Glenn,

    It sounds like you might not need Events Calendar Pro  at all. You are probably more interested in these two plugins:

    Does that sound like what you are looking for?

    • Brook
    in reply to: Sort Calendar by Category #1103649
    Brook
    Participant

    Howdy Zach!

    There are two good options for that:

    You could run both of them side-by-side if you wanted, but likely you will only need one. If you only want to group them by category the first option, which is free, is probably ideally suited.

    Of course if you are running a community calendar you might wish to accept community submitted events, in which case this plugin would likely interest you as well: Community Events. All three of these plugins can run together if you want features from some or all of them.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: ICAL Plugin was working until I installed Tribe Pro #1103647
    Brook
    Participant

    Howdy Brandon,

    Sorry this has been such a pain! I don’t think that’s it, line 14 is pretty straightforward. It’s just deleting ABCD, which the rest of the script defines. It is also running greatin our tests. I could see it being something else though, like perhaps a nonstandard table prefix (something other than wp_ ) or similar.

    Regardless I think we can make this simpler for you and cutout the SQL guy. If you install this plugin and use it to delete the ‘deleted_event’ Custom Post Type then it will do the same as the above, all without needing to run a SQL query. I don’t like having folks install extra plugins if you don’t usually need them, but in this case you can delete it as soon as you’re done with it. Does that sound like a good option?

    • Brook
    in reply to: ICAL Plugin was working until I installed Tribe Pro #1103646
    Brook
    Participant

    Howdy Brandon,

    Sorry this has been such a pain! I don’t think that’s it, line 14 is pretty straightforward. It’s just deleting ABCD, which the rest of the script defines. It is also running greatin our tests. I could see it being something else though, like perhaps a nonstandard table prefix (something other than wp_ ) or similar.

    Regardless I think we can make this simpler for you and cutout the SQL guy. If you install this plugin and use it to delete the ‘deleted_event’ Custom Post Type then it will do the same as the above, all without needing to run a SQL query. I don’t like having folks install extra plugins if you don’t usually need them, but in this case you can delete it as soon as you’re done with it. Does that sound like a good option?

    • Brook
    in reply to: attendee list not displaying first, last and email #1103531
    Brook
    Participant

    I am sorry Josh, I am now realizing that you must have added a custom ticket field for the names and emails. I was thinking you wanted to show the Customer name/email, which are new fields that you should see when you updated. But if you have custom fields for individual attendees then those would not show up after updating.

    Our first step with the custom fields was to allow the collection of data. Our next step is going to be figuring ways to integrate them into folks workflows like via exporting. Were you planning to print this list or use the CSV export?

    I am sad I have bad news on that front. The feature is just being release in two parts.

    • Brook
    in reply to: recurring events not showing #1103530
    Brook
    Participant

    Hmm that is certainyl strange. It is possible to limit recurrences with certain settings. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give mea detailed breakdown of your settings so I can further diagnose this.

    • Brook
Viewing 15 posts - 1,351 through 1,365 (of 4,796 total)