Brook

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Viewing 15 posts - 91 through 105 (of 4,796 total)
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  • in reply to: PHP Fatal Error #1247868
    Brook
    Participant

    Howdy Nathan,

    Sorry for the missing download link. Unfortunately the original author is on vacation, and he’s likely the only one who still has a copy of that file. When he gets back we can share it, but of course we don’t want you to wait that long.

    I wrote the tool George mentioned. He asked me to come in and elaborate a bit on why it’s not “the best tool”. It will still get the job done, it just requires a little manual work.

    First of all, the problem is that the recurrence data is not stored in the expected format. When our plugin goes to add new recurrences or cleanup old ones, it misreads the data and does unexpected things.

    The original tool converted the data to the new format, and triggered a “recurrence rebuild” automatically. The tool George linked to will simply delete all recurrences of a recurring event, leaving the first event still intact. This will get rid of the problem recurrences, but you still need to go in and edit the original event after deleting everything. Confirm that the recurrence rules are setup how you want them, and click save. Once you click save, you have manually triggered a “recurrence rebuild”. At this point, you should be golden. You will need to do this for each event which is affected by the problem.

    Does that make sense? Let us know if you have any questions.

    I am going to investigate why this issue suddenly cropped up for both you and the user of the other thread. It is likely that our latest update removed some code that made it backwards compatible with events created a long time ago. If so, we obviously need to reintroduce that legacy compatibility code.

    Cheers!

    – Brook

    in reply to: Change recurring event slug #1247511
    Brook
    Participant

    Howdy Francisco,

    I would love to help you with this. Would you mind just answering a few questions so I can be sure I understand your needs.

    Are you trying to change the slug of a single recurrences in the series, or change all slugs in the series? Also, are you using this duplicator plugin to create a new series of recurring events, or to create a single recurrence?

    Cheers!

    – Brook

    in reply to: All funds to go to website owner #1247510
    Brook
    Participant

    Howdy Fifteen,

    I would love to help you find a solution for this.

    I think the best way to do this would be to set fees to 100% and include them in the price of the ticket. Then all funds should go to you, and the PayPal setting will be ignored. This will be especially nice, because you will not incur two PayPal transaction fees for a single sale.

    Does that work for your needs?

    Cheers!

    – Brook

    in reply to: List View Template #1247508
    Brook
    Participant

    Howdy Vincent,

    I would love to help you with this.

    I bet you are ot in quitee the right folder. Most of the list view files are inside of The Events Calendar not Events Calendar Pro. If you are in The Events Calendar you should see many list view files:

    wp-content\plugins\the-events-calendar\src\views\list

    But if you are in the Events Calendar Pro folder you will only see venue-nav.php:

    wp-content\plugins\events-calendar-pro\src\views\pro\list

    Does that make more sense now? Are you able to find the file you’re after?

    Cheers!

    – Brook

    in reply to: Changing Fonts for Display #1247506
    Brook
    Participant

    Howdy Atul,

    I would love to help you as best I’m able. I do need to bring your attention to the types of support we cannot provide in these forums. Specificially you will note:

    “I wish to change the color, styling or layout of calendar views.”

    Is one of the things that we are very limited in how much support we can provide. If you are looking for someone to help you customize the look of the calendar and your theme, you might be interested in looking through a list of freelance customizers who can write such customization on your behalf. One of them would be ideally suited to help you customize the look of all those elements, and much more.

    Does that all make sense? Do you have any support questions that our terms of service enables me to assist with?

    Cheers!

    – Brook

    in reply to: Automatically Notifiying Organizers of Sign-ups #1247503
    Brook
    Participant

    This reply is private.

    in reply to: URL Changed #1247502
    Brook
    Participant

    Howdy Daniella,

    It would be my pleasure to assist with this.

    It sounds to me like this article, which has a nice step-by-step, will solve exactly your needs:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    After following the instructions therein, are you able to transfer the license to the new domain?

    Cheers!

    – Brook

    in reply to: Upcoming Events Remove Dates #1247501
    Brook
    Participant

    Howdy Stephen,

    I would love to assist here.

    Do you know how to insert custom CSS into your theme, perhaps using the WordPress customizer? I think if you insert this CSS you should see those month names disappear:

    span.tribe-events-list-separator-month {
     display: none;
    }

    Did that do the trick?

    Cheers!

    – Brook

    in reply to: Dashboard is a complete mess. #1247498
    Brook
    Participant

    Howdy Steven,

    I would love to help you find a solution for this.

    It looks like you havetoo many columns enabled for your screen/monitor. In WordPress when you enable to many columns, this exact problem happens.

    If you click Screen Options in the upper right, and disable any columns you don’t need, you should be able to reclaim some space. Does that do the trick?

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Mario,

    I would love to help you with this. Performance is a huge passion of mine.

    I think you will see a nice performance bump from using this snippet:

    https://gist.github.com/elimn/9ce1c3e64d060b758e22627b815455ae

    This will disable JSON LD only on your Month View page. Unfortunately JSON LD is not yet cached by our plugin. So even though you have enabled month view caching, which is very wise, it does not cache the entire page. Thus, the parts that are not cached can still slow down your site. But, if you disable it you will see no slowdown.

    Does that snippet work?

    Cheers!

    – Brook

    in reply to: tribe_events_the_notices is not working #1247100
    Brook
    Participant

    Howdy Arno,

    Thank you for narrowing that down. This problem should be easy to fix if you made the custom theme! In your theme, somewhere you are using the filter tribe_events_the_notices. This was deprecated in 4.0 in favor of tribe_the_notices. To fix this, in your theme’s code just find anywhere you used tribe_events_the_notices and replace it with tribe_the_notices.

    Does that make sense?

    Cheers!

    – Brook

    in reply to: recurring event date not showing in backend #1247097
    Brook
    Participant

    Howdy Again Stephan,

    I am happy to hear we got rid of one of those issues.

    Looking at your site, I am seeing some events working correctly like this one: http://kreml-kulturhaus.de/veranstaltung/trommeln-heartbeat-rhythm-2/alle/ This one has the proper see all link, which is /alle/ instead of ?eventDisplay=alle. Further, that event does not seem to have the confused dates as best I can tell.

    Is the issue you are facing only on some of your recurring events, or is it a problem with all of them including the one above? If it is only on some recurring events, could you try creating a new recurring event that copies every detail from one of the problem ones, including time, description, and so forth. Does this new copy face the same problem as the original?

    Cheers!

    – Brook

    in reply to: Number of Tickets to be Set #1246740
    Brook
    Participant

    Let me know if you need anything else with this. Cheers!

    – Brook

    in reply to: Community unable to add Event Tickets #1246739
    Brook
    Participant

    You are welcome Titus! Thank you for getting back.

    – Brook

    in reply to: RSVP only , not ticket sales, for subscribers #1246738
    Brook
    Participant

    I am sorry I was not clear enough before. You can paste this in almost any WordPress PHP file. Typically people put it in their theme’s functions.php file. Does putting it there work for you?

    Cheers!

    – Brook

Viewing 15 posts - 91 through 105 (of 4,796 total)