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Howdy Mike!
It’s nice to meet you. I could definitely help with that, except it would seem the problem is now fixed! Were you able to get it working? Or is this one of those mystery errors that fixed itself? To be clear, when I visit that Month View you linked to, I do not see a 500 error but I do see a working Month view page.
Cheers!
– Brook
Howdy again,
I am not seeing this issue either Bernhard when I remove any invalid events from the importer. Which is great because that is a solution for now. I will get this reported though for our devs to fix, and then we can include that fix in an updated version of our calendar.
If anyone else is experiencing this issue, here are the steps to fix it:
- Go to WP Admin > Events > Import: Facebook
- Make a not of any Facebook Group/Page which has an error message.
- Remove each of those Facebook Group/Pages from your auto import settings in WP Admin > Events > Settings > Facebook
I really appreciate your sticking with us Bernhard. You helped us find a particularly wily bug and our support team wants to again say thank you. Please let me know if you have any further questions. I am adding this topic to our bug tracker, so you will be notified when a fix is included with an upcoming release of the plugin.
Cheers!
– Brook
Howdy kwcummings42,
It’s nice to meet you. I’d love to help you hide those events from the main calendar. As it happens we have a snippet/tutorial on how to do that, but a recent update broke it. Let me rewrite the snippet tomorrow, then I will share it with you.
Please let me know if you have any questions in the mean time. Cheers!
– Brook
Since this topic has gone for a spell without an update it is getting archived. If you need anything else though please feel free to open a new topic, we would love to help. Cheers!
– Brook
Since this topic has gone for a spell without an update it is getting archived. If you need anything else though please feel free to open a new topic, we would love to help. Cheers!
– Brook
Since this topic has gone for a spell without an update it is getting archived. If you need anything else though please feel free to open a new topic, we would love to help. Cheers!
– Brook
Since this topic has gone for a spell without an update it is getting archived. If you need anything else though please feel free to open a new topic, we would love to help. Cheers!
– Brook
Since this topic has gone for a spell without an update it is getting archived. If you need anything else though please feel free to open a new topic, we would love to help. Cheers!
– Brook
Well that is no good. That is also a bug. I am seeing the same thing on my end. I am very sorry! I recommend a work around and it does not work. I will get the bug logged so we can fix it. I would not be surprised if the thing that is preventing us from converting a recurring event to a single is the very thing preventing us from breaking a single event out aof a recurring series. We just had not noted this symptom before.
I am embarassed right now Henrik. Our product is usually rather devoid of bugs, but you have found two. I appreciate you reporting them, but I wish they were not inconveniencing you right now.
I believe this only leaves us with one workaround to your original problem. You will have to copy/paste the event data into a new event. This is far from ideal, but at least it will accomplish what you have set out to do. Will that method work for you?
Please let me know if that method will work. Also, if there is anything else I can do for you I would be very happy to help.
Cheers!
– Brook
Howdy Misha,
That is an awesome idea. I really like it. It looks very clean and just adds to the calendar.
Adding that feature to the calendar is going to be super involved in my opinion. That would likely involve rewriting our database queries, as well as sizable change to the month view’s logic. Neither things I would recommend anyone do unless they are super versed in PHP.
However, with an idea like this it is very likely something we would be interested in adding to the calendar at some point in the future. Would you be interested in making it an official feature suggestion here? https://tribe.uservoice.com/forums/195723-feature-ideas/ I can imagine other folks voting for it as well, which will just help it get implemented. Either way though, I am passing this on to the team.
Does that answer your question? Do you have any followup questions or is there anything else I can assist with?
Cheers!
– Brook
Howdy Kevin,
It’s nice to meet you. Thanks for being specific and clear with your questions!
1. I have a problem with the position of the tickets on my course / event page. As you can see on the link (http://academy.welify.com/course/nsi-foundation-polish-pro-course/), the tickets are now positioned on the left site with the Venue / Organizer details. How can I get the tickets on top of the description, right under the course / event title? As you also can see the tickets are not fully shown in that area, which is a major issue + they will be more visible and convert in more sales above the description.
We have an awesome tutorial for moving the WooCommerce ticket frame around the easy way. If you copy/pasted the “MOVE BELOW THE EVENT DESCRIPTION”, or perhaps the “MOVE ABOVE THE EVENT DESCRIPTION” one, does that put it where you need.
If not, have you seen our Themer’s Guide yet? It will walk you through modifying our templates, which are what output the HTML in those pages. Using a theme override as prescribed in that guide, you could modify the single-event.php. This part will require some knowledge on how WP Hooks and Filters work. But, instead of one of the snippets above, you modify them to remove_action, then instead of doing add_action simply call that function wheerever you want it output within the template.
2. I’ve seen a previous discussion around this, however that one was quite aged. So is there a way we can use a shortcode already to implement the calendar in a page, rather than the need to dedicate one full page to the calendar only?
Sadly there is not a feature like that. However, we are definitely keen to add it as soon as we can. It’s a surprisingly large feature though, and will require a lot more testing and development before it’s included in a public release.
3. So I’ve found a solution for the WooCommerce translation in two languages, by still using the WPML plugin. Is there a solution already for the events? Or do I need to keep them in the main language? If yes, how does it work in a bi-lingual site?
The answer to this is similar to the above. We are planning to integrate our plugin likely with WPML in the near future. In the mean time I have seen a few users hack there way into getting a somewhat working WPML and events setup. But, all of those folks had in depth knowledge of PHP, and were using very hack workarounds to get it working now.
4. Then finally, is there a way I can link a product or a product bundle to an event? For example buy xx product / bundle and get the course / event for free? Also I’ve noticed I had a page called “ticket”. Why is this page here?
That is an interesting idea. It reminds me of this feature request. Is that what you wanted? If so please vote it up. The more popular a request is the sooner we will build it. 🙂
Does that answer all of your questions? I wish more of those features were ready now. They have been on our wishlist for a while, but to the incredible amount of resources they take to build it just takes time to get them polished off and ready. Please let me know if I can be of further help.
Cheers!
– BrookHowdy claghorn,
I am glad you asked. Performance can be a hard thing to wade through and zero in on a good solution.
Would cleaning past events help? Absolutely. Your MySQL server’s performance is directly related to the size of each database table. The fewer entries you have, the less searching it has to do. How much of an impact this will have though, is impossible to say with any accuracy. Performance improvements are just that way, usually very hard to predict unless you are intimately familiar with every facet of the server and software. My recommendation, if you can clean up past events and past posts, do. Every little bit can help. Unless you need the past ones as a sort of archive, perhaps for search engine reasons. Then let’s try other stuff first.
Some questions that may help me give you specific advice:
- May I ask which pages are performing poorly for you? Is it every page on the site? Or, is it Month View, or List View, or what? Could you provide a link to the page or site?
- Do you know how large your database is? How many entries are in the wp_posts table? How many KB is it?
- When you upgraded your server, do you know if you upgraded your MySQL server or just your web host? Many providers separate these, and often the MySQL server is what needs performance the most but does not get upgraded.
- Can I ask what plan you are currently using, and who your provider is?
Please let me know if you have any questions for me as well. Cheers!
– Brook
