Brook

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Viewing 15 posts - 2,971 through 2,985 (of 4,796 total)
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  • in reply to: Recurring Events Duplicated #951938
    Brook
    Participant

    Hello again Timadams,

    We have hacked together a solution for now that will be able to clean a database like yours without clicking refresh. We have also scheduled a rebuild of the cleanup plugin, so that it will automatically refresh on its own without needing a “hack”. But that will likely take a number of weeks to build.

    To be honest, the current hack that I have is going to be a pain for you to setup. In light of that, would you be interested in exporting a copy of your WordPress database and sending it to support @ this website? Please reference this topic if you do that. I will get your database from the email, clean out all of the duplicates using my hack, then send it back to you. As you know the duplicate cleanup takes a while to run, so it could be a day or two before you get it back. Any changes you make to your website, such as new blog posts or comments, would be lost once you import the cleaned up database. Would that be a problem for you? Or would you prefer that method? I will happily do it if so, just send the database to that email address.

    Does that all make sense? Would you prefer one method over the other? Whichever works for you works for me.

    Cheers!

    – Brook

    in reply to: Display number of people attending + widget #951921
    Brook
    Participant

    You are certainly welcome for the help Antoine.

    I got you now. Then you should be able to use this function, it’s just a slight modification of the existing tribe_events_count_available_tickets(). You could add this to your theme’s functions.php file, then call it anywhere you need to see how many tickets are available + how many have sold (the total initial amount that was available).

    function tribe_events_count_all_tickets( $event = null ) {
    $count = 0;
    
    if ( null === ( $event = tribe_events_get_event( $event ) ) ) {
    return 0;
    }
    
    foreach ( TribeEventsTickets::get_all_event_tickets( $event->ID ) as $ticket ) {
    $count += $ticket->stock;
    $count += $ticket->qty_sold;
    }
    
    return $count;
    }

    I am sorry, I must not have been clear before. That CSS will only work if your theme is identical to mine (Twenty Fourteen from WordPress). It was not meant to be a solution to your theme, that’s why I said “If your theme is the same as mine…” It was just an example of how to start doing it in the one theme. You could put that CSS in any file that gets loaded by your theme, including the main style.css or child theme stylesheet. If some of this sounds like you Greek to you, or you just do not feel like you know how to convert a vertical list to a horizontal one in CSS, then you might just need to hire a CSS expert to write those up for you. They are pretty in depth sort of customization that will require a lot of custom code specific to your site in order to get everything working right.

    Does that all make sense? Is there anything else I can help with?

    Cheers!

    – Brook

    in reply to: Search and Near not working #951872
    Brook
    Participant

    Howdy again Lara!

    I would be happy to clarify.

    Why is the search not based on what one has entered into the country or state fields?

    From the searchers perspective there is only one field, the search box. So they will be unaware or any information you input in a separate Country or State field from the backend.

    Is this a WordPress-defined thing or your plugin that searches based on “geocodes”?

    Geocodes are just how computers do searches. They are more of a computer thing.

    The more I think on this there might be a way to allow you to search for anything near 200 miles of an address or within a county/province/country. It would likely slow down our search queries by about half, but that is as not as bad as it could be. If you are keen for such a feature, please request is on our feature suggestion page. Then others interested in it could vote. If I were you I would word it like this so that people who are interested in similar stuff will vote on it: “Make location search work when searching by state/province/country” I bet you a number of people would be interested in a feature like that. And the more votes the more likely it is to get built.

    Does that make sense now? Is there anything I can clarify or assist with?

    Cheers!

    – Brook

    in reply to: Problems with Catalan translation #951853
    Brook
    Participant

    Sure thing! It sounds like you might not have the most up-to-date translation files. Which plugins are you translating, The Events Calendar Core and PRO? Are you running the latest 3.9.1 version? If so, you might need to keep a update from the latest .pot file. To do this go to POEdit, open up the file you’ve been translating, and click Catalog > Update from POT File. Select the .pot file from the /lang folder of that plugin. Do you now see the View As and Day Of strings so that you can translate them?

    Please let us know how it goes. We are happy to help. A different one of us usually assists with translations every week, so I will fill the next person in on what is going on here. Cheers!

    – Brook

    Brook
    Participant

    Howdy Kevin,

    I definitely want to help here, I am just not sure I completely understand the problem. When I visit your calendar page, some of the items are in English. The URL is also in English. If you are just trying to change the bold part of the URL: http://academy.welify.com/courses/month/ then that is totally possible. Go to Wp admin > Events > Settings and look for the field “Events URL slug”. Is that what you need?

    Also when scrolling over the calendar, is their a way to decrease the pop up description? Now it is quite long and messy sometimes…

    When you say decrease the pop-up, do you mean add a delay to it so it doesn’t jump up immediately? Or, are you referring to changing the height of it?

    Let me know. I’d love to help further. Cheers!

    – Brook

    in reply to: Hebrew Translation #951529
    Brook
    Participant

    Howdy Adam,

    Thanks so much for providing this! It is super awesome.

    I downloaded the files and ran them for a spin on the latest 3.9 version of the plugin. The vast majority of the strings are there. There are a few ones that are missing, they look like the ones added between 3.9 and 3.5 for The Events Calnedar and Events Calendar PRO. Would you mind adding those remaining strings so that we can get you a free license for PRO? Here is the latest .PO and .MO files for those plugins, and it includes all of the missing strings. So you can simply download it and translate anything that’s empty in POEdit or which ever application you are using. No need to translate the Country Codes or proper name strings of course, unless they are applicable in Hebrew.

    I don’t see any untranslated strings in WooCommerce, so that is awesome! I am emailing you right now for that plugin so you can get your free license.

    Please let us know if you have any questions. Cheers!

    – Brook

    in reply to: Problems with Catalan translation #951450
    Brook
    Participant

    There is no worries on the delay Ana. We really appreciate you translating everything. Whenever you are ready, our translation team here is ready. 🙂

    Cheers!

    – Brook

    in reply to: Calendar plugin slowing site #951448
    Brook
    Participant

    I am glad you found a resolution. Thanks for marking the topic that way. Gzipping is certainly a good thing to have. It helps particularly with low bandwidth pages.

    I can certainly see P3 marking The Events Calendar as the biggest impact. For many people the most powerful plugin on their site is TEC, and so naturally it shows up. This can also be exacerbated by using some of the heaviest features. For instance the Month View requires a lot of queries to work. We have had performance experts take exhaustive looks at it because of that, and they all agree that we would have to remove features to optimize it any more. The queries are simply necessary, so the view is necessarily slower than many others. This is what I mean by the plugin being one of the most powerful ones people usually run. Calendar queries are almost always quite complex.

    Thanks again for marking the topic. I am going to archive it. Please let us know if you ever need assistance with anything else. Open a new topic and we would love to help. Cheers!

    – Brook

    in reply to: filters, custom fields, shortcodes, and ical? #951428
    Brook
    Participant

    Howdy Mark!

    It’s nice to meet you for sure. I can definitely help answer those questions:

    1) Does the event calendar have a category filtering option?

    Yes it does. Every category can be clicked on, which takes you a view like this one: http://wpshindig.com/events/category/business/community-events/ You can even link directly to them from anywhere on your site. Some people use a free addon like The Events Calendar Category Colors to make each category colorized, and to provide easy links at the top of the calendar to view each.

    2) Can we easily add custom fields to the event calendar plugin through something like the Advanced Custom Fields plugin?

    Part of the PRO plugin is the ability to add custom fields to each event. It does not need a third party plugin to do this, that is a built in feature!

    3) Are there any shortcode options at all? I need the ability to have event lists by category or some other filter that I can put on specific pages on a site.

    You can show a list of up to ten events with a shortcode or widget, then at the bottom it provides a link to view more. Or, you can show a minicalendar not unlike the month view, and again it can be limited to a category. Both of these are widget that can also be embedded with a shortcode directly into a page.

    4) Is there an ical and/or ics options? Obviously read only, but could be useful for users that want to subscribe to a particular event category or simply add a single event to their own calendar.

    Yeah that is also a part of the calendar :). Every page with a list of events has a link at the bottom to download that list as an .ics file.

    Does that answer all your questions? Can I help with anything else? Please let me know. Cheers!

    – Brook

    in reply to: Search and Near not working #951420
    Brook
    Participant

    Howdy Lara,

    That’s a good question. The location search unfortunately does not, and can not, work like that. What it does it “geocodes” a point on the map based on what you typed in. If you type in Nevada, then you get back a point on the map that is the exact center of Nevada. Then, any event within 200 miles of that point (center of NV) will be returned. If your event is in Southern or Northern Nevada though, it will not show. Same thing goes for Croatia.

    Obviously you have to wonder why on earth it works that way. The reason is that returning every event within California’s actual bounds is a super hard task for the server. It’s possible, but the website server would have to think on it for a very long time. The extreme majority of WordPress web servers are nowhere near powerful enough to be able to do that. It might take many minutes just to load the webpage. Unfortunately this is a limit of WordPress and the technologies it is built on. There is not much that can be done to work around it in the present system.

    I am sure that is not the answer you wanted. 🙁 I wish I had a better one. But hopefully the extra knowledge will help you. Some folks in your shoes, with events spread our over thousands of miles versus hundreds, have chosen just to disable Location Search. Some display a list of venues instead. Maybe one of those would work for you?

    Please let me know if I can be of further assistance. Cheers!

    – Brook

    in reply to: Display number of people attending + widget #951416
    Brook
    Participant

    Howdy Antoine!

    We’d love to help. It’s nice to meet you for sure.

    Regarding your first question, that is possible. It sounds like this is the function you are looking for: tribe_events_count_available_tickets() – Counts the total number of tickets still available for sale for a specific event. You can add this anywhere, including the single-event.php template. It sounds like you are already familiar with theme overrides, but if not here is a guide.

    For number two, again it is very possible. You will need to do a couple of very important things to get that started:

    1. Make the widget container wider enought to hold multiple events side by side. In my case it was as simple as the see .widget{width:100%;}. But, this will vary massively from theme to theme.
    2. Turn the widgets into inline-blocks or float them. In my case all I needed was this code .widget .type-tribe_events{float:left;}

    That’s easy right? Well sort of. If your theme is the same as mine then it will float at least some of the venues into a horizontal list. But, there is a lot of work left to get them styled right and looking great. Unfortunately I can not help much with that though, it falls well outside our scope of support. Our goal is to provide nice overviews of what folks need to do, but it is up to you or your team to apply them specifically to your site. In short, we can not build customizations for you, only instruct you on how to build them.

    Did that help solve your problems? Do you have any other questions I can help with, or something I can clarify? Please let me know. Cheers!

    – Brook

    in reply to: Event Submission Landing Page Not Working #951367
    Brook
    Participant

    That’s a good notion. It could very well be that simple. You stated that you are running version 3.9.1 of the plugin. Are all of the plugins, Community, PRO, and Core all on 3.9.x? If not, you should definitely try updating them all to the latest versions of each. Running mismatched versions is likely to cause problems.

    If you are asking if it is as simple as updating a different plugin, that too might help. It is usually highly recommended in the WordPress world to run the very latest versions of everything, WordPress itself, your plugins, and your theme. This will include all of the latest bug fixes for each.

    Does that answer your question? Cheers!

    – Brook

    in reply to: Recurring Events Duplicated #951344
    Brook
    Participant

    Howdy Timadams!

    I wanted to give you an update. I am currently customizing the duplicate plugin a little bit. I am trying to come up with a work around to make it refresh automatically. It’s definitely a work around. But, it will prevent you from having to click refresh at all, so that is an obvious win. Most of our users were able to clear the database with only a refresh or two, and so it was not a big deal. But, your 385 is obviously a different matter so we are trying to craft a solution just for you.

    I will have this ready for you either tomorrow or first thing Monday. Please let me know if you have any questions. Cheers!

    – Brook

    in reply to: Event Submission Landing Page Not Working #951296
    Brook
    Participant

    Howdy colorado2!

    It’s nice to meet you. Sorry to see the submission form is down. I can certainly help you with that.

    Usually when you get a white blank page there is a server error, but WordPress is preventing it from showing. You could tell WordPress to show the error by enabling WP_DEBUG (click here for tutorial). This will give you an actual error message to go on.

    However, we could also try forging ahead without an error message. It’s a bit like stabbing in the dark. But, one common method is to test for conflicts. Sometimes this is even necessary when you have an error message, because the error is cryptic. As a bonus, sometimes running a conflict test can completely fix the problem, because the culprit might simply be a plugin that you don’t need or one that you could simply update.

    Would one of those options work for you? If so, what did you find out? Please let us know. Cheers!

    – Brook

    in reply to: Calendar PRO #950859
    Brook
    Participant

    Howdy Annie!

    It’s nice to meet you. I would certainly like to help.

    In examining your site I have found some discrepancies between this CSS file:

    http://www.in8motion.com/wp-content/plugins/the-events-calendar/resources/tribe-events-full.min.css?ver=3.9.1

    And the one distributed with our plugin. What this means is the file has been directly modified. One of the things I noticed that is modified is line 1287:

        /*right: 16.66667%; modificato da favrizio*/

    One of your developers commented out that line undoubtedly for a reason. But, in so doing they have broken the responsiveness. You will need to consult with them on why that modification was made, and if it possible to undo it so as to fix the site. Just a friendly tip, you really should not modify those files directly. Our themer’s guide walks you through creating overrides for things like CSS. If you modify the files like is currently done, then you can not update the plugin without undoing all of your modifications. But, if you create an override as outlined in that guide, then you can freely update the plugin.

    Did that all make sense? Are you able to fix this now? Please let me know, I’d love to help.

    Cheers!

    – Brook

Viewing 15 posts - 2,971 through 2,985 (of 4,796 total)