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Thanks Nathan. That is super helpful, I am glad you included that extra query. This is incredibly strange, I have investigated far and wide and not seen anyone with a similar problem.
My remaining suspect is the API. When did you create your Facebook App API key? Was it within the last couple months? There has been some strange behavior of late with new API keys. Facebook recently updated their API, and all new keys are switched over to it. We actually just released a hotfix today, version 3.9.2, that fixed the currently know issues relating to that. Could you also try updating to v3.9.2 of the Facebook Importer and then try reimporting the event?
If that does not fix it, would you mind sharing your system information? This can be found in WP Admin > Events > Settings > Help, and scrolling down to the System info box. If you check the box “Private reply” in your response, then it will hide your reply and information from others.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Since this topic has gone for a while without a response we are archiving it. If you need further assistance though with this issue, please open a new topic. We would love to help.
Cheers!
– Brook
Pardon my belated response Nathan. I did not see your comment for some reason.
That does help clarify. I really appreciate it. Do you have access to your database SQL server, perhaps through PHP My Admin? If so can you go to your WP Database table, and run this command:
SELECT * FROM `wp_postmeta` WHERE `meta_value` LIKE '%653144334789416%' ORDER BY `post_id` DESCDoes that return any results?
Thanks!
– Brook
Howdy Mark,
I think I can clarify. The iCal feed is based on the current view. If you are viewing month view, then appending /feed to the URL or clicking the iCal link will give you the file for the month (all events in that view). If you are viewing the List view, then the 20 or so events you have set to display on list view will be in the iCal feed.
There is not really any documentation, because that’s all there is to it. I suppose it would be a rather short article. In the case of this URL it is the iCal feed for your default view of your calendar: webcal://example.com/events/ical
Please let me know if you have any more questions. Cheers!
– Brook
Howdy Nathan!
It’s great to meet you. I hope I can clear up what must be happening. I just tried importing that event. It imported successfully. I went to my events list, and spotted it when I did a search for “power”. I then tried to import it a second time, and I saw that same error.
I believe this event has already been successfully imported into your site. It could be imported as a Draft, or perhaps Pending Review, and so it is not visible in your normal list. But, it seems like this event or one almost identical to it already exists. Let’s double check if that is the case. If you go to WP Admin > Events, and view the list of your current events. First click the Clear button Under Filters & Columns. Next click on the All tab. Then finally do a search for “Power”. Is that event in the list? Here’s a screenshot with both of those buttons highlighted for easy reference.
If it’s not there, try searching for it in the Trash. If it is there, you could restore it.
Were you able to find it? Is it a duplicate event that already imported?
Cheers!
– Brook
Howdy Mark,
Some of our users have been able to get their calendar apps to subscribe to feeds in this format:
However, it seems not all calendar apps support this, because I have witnessed at least one user having issues. That’s about all I know though, as the user never closed the topic before I was able to get additional information. It would seem possible that some apps may not support syncing this way. And since it is not an official nor advertised feature of our calendar, it’s a bit untested of waters.
Does that answer your question? Can I be of further help?
Cheers!
– Brook
Awesome! I am happy that information helped. Regarding your three questions:
1. Thanks for the code. Just then how I call it on single event page for example?
You can just call tribe_events_count_all_tickets() from any PHP code block. Further you can modify the single event page PHP file, single-events.php, by following this tutorial on creating theme overrides. I hope that tutorial helps, it is quite detailed and provides some good examples. But it is once again geared towards people with theming knowledge because unfortunately theming experience is just necessary for modifying templates and themes.
2. Got you for the CSS, I will try find the solution with my theme.
You are super welcome. 🙂
3. Finally, How can I display the call to action block only on the homepage ?
because it appears on every page.There are three possible ways. If it is HTML you could just adding in WP Admin > Events > Settings > Display, and scroll down to “Add HTML before event content”. See if that works for you.
If not, try going back to WP Admin > Events > Settings > Display, and this time looking at the “Events template” drop down. Try selecting a different template and clicking save, then viewing the front end. One of these templates might already have your call to action in it.
Finally, using the theme overrides guide I linked to above, you can throughly customize any part of the templates to look exactly like you want, even match the rest of your site perfectly. But, this route requires theming experience.
Did that answer everything clearly? Can I help in any other way? Thanks Antoine!
– Brook
That is good to know. I have seen a similar problem before. That particular issue was the result of a plugin conflict. I forget which plugin it was unfortunately, and I have been unable to find the topic. But, it is very possible that is what is happening here.
There really are only three good ways to proceed as outlined earlier:
- Make sure everything is up to date, unless for some reason you think an update will break the site.
- Enable wp_debug. This will likely give you an error message to help narrow down the culprit.
- Try a conflict test. Perhaps start with disabling a plugin revealed by the above error message.
If I were you I would try them in that order. As it is quite possible that you will fix it before reaching the end of those steps.
Does that all make sense? If so, please let me know how it goes. I would love to answer questions and help along the way.
Cheers!
– Brook
