[Brook]

Howdy LMA,

Sorry that issue got closed out. We did not mean for you to have to open another topic.

The disappearing events issue is a minor conflict between your theme (Vantage) and The Events Calendar. It is a separate from the timezone one, but a little CSS will cause it to go away:

abbr.tribe-events-abbr.updated { display: block; }

If you add that CSS to your theme’s CSS file you should that it will stop hiding the event times.

Sorry for the hassle in getting this all solved. But hopefully your site is running in tip top share now. Is the timezone issue and the hidden dates now fixed?

• Brook

[Brook]

Oops! I was try to mention the HTML < pre > element. But it seems every time I mentioned it it got treated as actual HTML. Your theme is wrapping the widget with a pre tag, which is causing the wideness issue. Good call submitting a ticket to Avada. Please let m e know if I can be of further assistance.

– Brook

[Brook]

Interesting. Thanks for getting back. Do you mind sharing a link to the page in question? I can try out a CSS fix with my browser seeing the page, and hopefully find one that works.

Cheers!

– Brook

[Brook]

Thank you for sharing the file! I noticed the same thing when I tried to import it. But I noticed the file is ANSI encoded. It needs to be UTF-8 or else the calendar can not import it.

One way to convert the files is to import them into a spreadsheet program like Google Docs, then export them as a CSV. This will correct the funky encoding issues and allow you to import them as is. Or if the program you used to create these allows you to change the character encoding, select UTF-8 instead of ANSI and you’re golden!

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

It doesn’t actually show the events under the day’s heading. It just has a link for “View All X Events” and I would like all of the events to show for each day.

Unfortunately this is not going to be possible with your current circumstance. it will require a fair big of heavy lifting when it comes to modifying files that can’t be modified without direct access to the server’s files, the kind you are finding difficult to get. And even with that access, it is going to require a good bit of knowledge of WP Queries to do.

I wish I had better news on that front. You could hide the subnav though with a dash of CSS:

.tribe-this-week-widget-wrapper .tribe-events-sub-nav {
display: none;
}

• Brook

[Brook]

Howdy Robert,

I just wanted to clarify one thing. Do you just want to change the wording of things? Like we could change the wording of “completed” to “processing”. Or did you want to change the functionality of the calendar to allow you to issue tickets for something before the credit card has been charged?

• Brook

[Brook]

I forgot to include a link to our Themer’s Guide. This is a step-by-step walkthrough on creating the “override” I mentioned above. 🙂

• Brook

[Brook]

You’re welcome!

That’s absolutely possible. You will need to create a theme override for the widget, specifically this file: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php On line 26 you will see the following:

date_i18n( 'D', $postDate )

Replace it with:

date_i18n( 'M', $postDate )

And that will show the month name instead of the dayname.

• Brook

[Brook]

Howdy Brad,

Thank you for reaching out. I just realized my update never made it to this thread. I tested with Marcella’s database. However the problem events were already missing from it so I was not able to replicate the problem, and thus stand some chance of isolating it. If your database is still affected by this and you don’t mind providing a copy of it, we would love to run tests on it.

If you don’t wish to provide the database, keep in mind that creating a new event with the same details and deleting the old one has worked for everyone else. It’s definitely a bit of a pain, but it is a solution available right now.

• Brook

[Brook]

Howdy Sven,

You can absolutely get a refund. We don’t want you to keep a plugin you are not happy with! To get a refund email support @ this website, and include a copy of your invoice # that accompanied your purchase.

Downgrading should not make you lose anything. The URLs for the recurring events will change slightly. But, you can test out how it will behave prior to getting a refund. Go to WP Admin > Plugins, and disable Events Calendar Pro. Now you can see how those events work without Pro. If this is eomthing you are happy with definitely request a refund as outlined above. Or if you have any more questions let me know.

Thank you for voting on that feature request. We will keep that in mind for the future.

Cheers!

– Brook

[Brook]

Howdy James,

Thank you for sharing the link. I do see the issue now. I am not sure why, buy your theme is wrapping the widget in a

 element. It contains this comment next to the 

 :

Removing this wrapper class will break the claendar javascript, please avoid and extend as needed

Which is odd, because removing that wrapper appeared to fixed the calendar. You will probably want to talk to your theme author and see why that element is added, and if it is safe to remove it. Removing it causes the widget to no longer expand and take up more width than is available. It does take up 100% of the content width, but with the 

 removed it is easy to adjust that width as needed.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

- Brook

[Brook]

Thank you very much Robert. I am going to share this with our manager and get back to you.

I ran the text you shared through Google Translate, and can see how the law might apply to tickets. I wonder if our other Norwegian customers are viewing the tickets themselves as a digital product. The law mentions how downloaded things like software or music can be billed around the time they are downloadable. In our case the tickets are billed basically the instant they are downloadable. And so if the tickets are classified as a digital product, it may be acceptable to bill to them at the same time as they are emailed to your customer. I am just speculating here, I am definitely not a lawyer.

We will talk about this further and report back. Thanks again!

• Brook

[Brook]

Excellent! That’s what we want to hear.

Let us know if you ever need anything else. Cheers!

– Brook

[Brook]

I see. AWS definitely can make things complicated.

What if we used CSS to hide the days you don’t want to see? They will still be in the HTML, but not visiblt. If you add this to a CSS file like your themes, then you could hide those days:

.tribe-this-week-widget-day-1,
.tribe-this-week-widget-day-2,
.tribe-this-week-widget-day-3,
.tribe-this-week-widget-day-4 {
display: none;
}

That work?

• Brook

[Brook]

Howdy stpaulme,

We really appreciated this feedback. I spent a couple of hours trying to find a way to simplify this process, and came up with the following. You can paste this snippet into your site to enable a tie-in with the zxing barcode scanner apps. This app is extremely popular on Android, and has an iOS compatible version.

What this snippet does is add a “Scan QR Code” link to the attendees page. Clicking this link allows you to scan a QR code of course, and once it is scanned it brings you back to attendees list page. From there you can scan another. In my tests on Android this has turned QR checkins into a one click process.

https://gist.github.com/elimn/89fbec4850beb115f7a1

Please let us know what you think of this. It is something we are probably going to turn into a Knowledgebase post, so we would love to collect feedback. Thanks for giving us the idea!

• Brook

 

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