Brook

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Viewing 15 posts - 1,966 through 1,980 (of 4,796 total)
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  • in reply to: add an event text disclaimer and remove picture function #1043184
    Brook
    Participant

    Howdy Myke,

    I would love to help you with this. What you want will require adding a new file and a couple folder to your website. If you are not connected to your site via FTP, then you might need to use the server backend to create these.

    The first step is to familiarize yourself with our Themer’s Guide. From there create an override for this file:/wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php Now you can edit the community add/edit page to your hearts content. To remove the image for instance, find this line and delete it or comment it out:

    <?php tribe_get_template_part( 'community/modules/image' ); ?>

    To add some text to the page, find the spot you want it in and insert it.

    I realize this is probably more technical of a modification than you were hoping, but there is no easier way to perform it. If you have any questions along the way, just ask. We’re happy to help as best we can. That answer your questions so far?

    Cheers!

    – Brook

    in reply to: vanishing event list styling #1042977
    Brook
    Participant

    Thank you for sharing Ian! I will keep that in mind to share wiht future users at well. Sometimes caches will do this.

    Cheers!

    – Brook

    in reply to: Import tool not importing new events correctly #1042652
    Brook
    Participant

    Howdy kcs,

    Thanks for reaching out about this. I would love to help you figure out what’s oging on. Could you provide me with a copy of the CSS file that is failing to import? If you have dropbox or something similar could you upload it and share a link. Or if you prefer you could email it as an attachment to support @ this website. From there I can try importing it myself and further investigate the problem.

    Cheers!

    – Brook

    in reply to: Recurring Event Confusion #1042650
    Brook
    Participant

    Howdy Sven,

    What you want is not currently possible. But, I too would really like to see that ability. I just added this as an official feature request here. Feel free to vote on it if you would like to see this implemented.

    In the mean time the main solution is to just create a separate event, one that is not part of the recurring series.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Photo View for Calendar still not working in 4.0.2 #1042647
    Brook
    Participant

    Howdy Douglas,

    I am sorry to make you open a new topic. I believe that was accidentally closed.

    I just checked through our logs, and it seems two QA folks saw the issue go away in Safari, but one still saw it crop up during on of her tests. The remaining one who saw it concluded that they were doing something wrong, like perhaps not having cleared their browser cache, and said it was a pass. Since you are still seeing this issue I am going to query them. It might be that the outlier QA person is able to replicate your problem and can help us get to the bottom of it. I am leaving a question for them, to answer tomorrow, then we will get back to you. Thanks for following up Douglas.

    • Brook
    in reply to: Community Events – Increase Size of (Currency Symbol) #1042646
    Brook
    Participant

    Howdy CDC,

    That is totally doable. If you add this CSS to any of your theme’s CSS files, it will increase the width to 3 characters. You can increase it further by bumping the 5 up to a bigger number.

    input#EventCurrencySymbol {
    width: 5em;
    }

    That do what you wanted?

    Cheers!

    – Brook

    in reply to: Embed calendar into page #1042635
    Brook
    Participant

    Howdy Meredith,

    Good question. It is not possible to do that. WordPress itself creates what are called “Custom Post Type Archive pages” for custom post types. This is not just one page, but a series of pages all of them created by WordPress itself. And these need to be a new page, that can not be embedded in an existing page.

    However, you can style the new page to look like the old one, and even include the content from the old one in it. This does require some WP Theming experience though.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Craig,

    I would love to help you figure this out. I tried finding a license key for that website, but there is non attached to it. Would you mind sharing the license key? Once I have that I can proceed with helping you. Or if your client can provide you their login, you can login here.

    It does seem like this might be a conflict. Have you ever used a user role editor on your website? Can you try disabling it and setting your user role back to the defaults? If that doesn’t work, you might try a full conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting.

    Cheers!

    – Brook

    in reply to: QR Codes #1042632
    Brook
    Participant

    Howdy stpaulme,

    I can see where you are coming from. Some QR code readers actually have a built-in browser, so you never have to leave the app while doing checkins. I have seen a couple of iPhone ones that do this. But personally I don’t own an iPhone so I have yet to give them a whirl.

    If you want to disable QR codes from being visible on tickets, then you can copy/paste the following into your theme’s functions.php or wherever your prefer:

    https://gist.github.com/elimn/36b24ada494337b5dad7

    We do not have plans to build our own QR reader app. We  certainly we could consider it though if there was a high level of demand. If you’d like to see this feature request make some headway, please suggest it on the feature tracker: UserVoice (feature suggestion page for The Events Calendar).

    I will bring this to the teams attention though. Perhaps we could try out a variety of QR readers and find some recommendations for ones that will make the checkin process happen as fast as possible.

    Does that answer all of your questions?

    Cheers!

    – Brook

    in reply to: Import from Event Brite #1042628
    Brook
    Participant

    Howdy Mark,

    Using Eventbrite Tickets you can import any public Eventbrite event from the Admin screen, including ones from other users. However, since you posted this question in the Community Events forum, you may be wondering if users adding events via the Community Events field can import their eventbrite events. This is not possible at this time. However if you would like to see us add that feature, please suggest it: UserVoice (feature suggestion page for The Events Calendar)

    Does that answer your question? Please let me know.

    Cheers!

    – Brook

    in reply to: CSS issues with #1042626
    Brook
    Participant

    Howdy James,

    I just had a look through your website. It’s beautiful! Very nice work.

    I was looking through the site to try and find the page where you were testing out the widget. I appreciate the screenshot for sure. But the only way I might be able to help with this theme CSS conflict is if I can use my browser inspector to see the widget, and try out a CSS fix or two. Could you provide a link to a page with the widget?

    Cheers!

    – Brook

    in reply to: Hide currency symbol #1042625
    Brook
    Participant

    Howdy Smyth,

    I would love to help you with this.

    I am not sure what old topic you are referring to, but all the same removing that field from the Community Events form should be a very easy theme override. If you are not already familiar with how to create a theme override, checkout the Themer’s Guide  for a step-by-step walkthrough.

    Now that you know how to override create one for this file /the-events-calendar-community-events/src/views/community/modules/cost.php . On line ~46 you will see the start of the Event Cost areas. Simply delete or comment out anything you don’t want. And it’s gone!

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Problem after upgrading the plugin #1042587
    Brook
    Participant

    Howdy again,

    That is an inventive way to work around this for not.

    There are a lot of hard ways to try and up the # of posts that widget shows. The easiest would probably be to directly edit your database. Buried within the WP_Options table will be a row with option_name ‘widget_tribe-mini-calendar’. Inside of this you will see a serialized array. You will have to unserialize this array, adjust the ‘count’ key to 20 or 25, then reserialize it and save it. This will change the amount of events seen. Sadly, even this option will not be very easy.

    To hide the view more link should be much easier. Just add this CSS:

    p.tribe-events-widget-link{display:none;}

    • Brook
    Brook
    Participant

    Excellent! Happy to hear it’s working now. Thank you for getting back.

    • Brook
    in reply to: I get the 502 error page everytime #1042520
    Brook
    Participant

    Howdy Giselle,

    I would love to help you with this.

    Thanks for thoroughly detailing the problem. When the Import: Facebook page loads it attempts to see if there are any new events to import from the Facebook groups you have selected. This can take a while to do, mostly if there are a lot of Facebook groups you have selected. Further your server can be set to limit the amount of time it is allowed to look for events, and if that limit is low then you can not have very many groups.

    There are two ways to fix this:

    1. Change your server’s PHP configuration. Specifically alter the ‘max_execution_time’ to give the page more time to load. If you do not know how to do this, the only way to get step by step instructions is to ask your webhost “how do I change PHP’s max_execution_time?”
    2. Remove any Facebook groups you don’t want or need to check every time the page loads. Go to WP-Admin > Events >Import, and edit out any Organizations/pages you can to cut down on load times.

    We are trying to find some ways to optimize this as well so that in the future even slow servers can load a few more organizers than currently. But those optimizations will likely not be available for a few months.

    Does that all make sense? Will that work for you? Please let me know.

    • Brook
Viewing 15 posts - 1,966 through 1,980 (of 4,796 total)