Home › Forums › Calendar Products › Events Calendar PRO › Import tool not importing new events correctly
- This topic has 4 replies, 3 voices, and was last updated 10 years, 2 months ago by
Support Droid.
-
AuthorPosts
-
December 16, 2015 at 7:04 am #1042300
kcswebs
ParticipantHi,
I currently have 127 events set up in the Events Calendar Pro, and I have tried to add 9 new events, and they are not showing after running the import tool.
The screenshot below shows the quick log/report once the tool has ran.
This screenshot shows when I dont import the event details.
This screenshot shows the success message received once the import has completed without the event details being imported.
http://imgur.com/5UXu7SiI’ve tried different text in the event descriptions, some work and some dont. They are all in plain text saved in the correct csv file. I notice someone else in the forums had the same issue but got around it by not importing the event details, this is not an option for me goig forward.
Can you advise on what is required in order for this to work correctly each time please?
Thanks
December 16, 2015 at 11:40 pm #1042652Brook
ParticipantHowdy kcs,
Thanks for reaching out about this. I would love to help you figure out what’s oging on. Could you provide me with a copy of the CSS file that is failing to import? If you have dropbox or something similar could you upload it and share a link. Or if you prefer you could email it as an attachment to support @ this website. From there I can try importing it myself and further investigate the problem.
Cheers!
– Brook
December 17, 2015 at 12:26 am #1042660kcswebs
ParticipantThis reply is private.
December 18, 2015 at 1:56 am #1043313Brook
ParticipantThank you for sharing the file! I noticed the same thing when I tried to import it. But I noticed the file is ANSI encoded. It needs to be UTF-8 or else the calendar can not import it.
One way to convert the files is to import them into a spreadsheet program like Google Docs, then export them as a CSV. This will correct the funky encoding issues and allow you to import them as is. Or if the program you used to create these allows you to change the character encoding, select UTF-8 instead of ANSI and you’re golden!
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
February 18, 2016 at 8:33 am #1076295Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
AuthorPosts
- The topic ‘Import tool not importing new events correctly’ is closed to new replies.
