"submit for review" error when I try to make a new calendar event from as admin

[Craig Pennings]

My client has a pro license, however I’m not the original purchaser so I can’t login to submit on the forum. I need help troubleshooting this issue as they cannot even use the plugin currently. I’m happy to provide an activation key if needed. I can edit all old events, but when I try to do a new event post, it says I can submit for review. Once I click that, it tells me “You are not allowed to edit this post.” I’ve updated WordPress and the Events Calendar Pro to the most recent updates.

URL is http://www.arborprep.com

Please help ASAP,

Thanks,

[Brook]

Howdy Craig,

I would love to help you figure this out. I tried finding a license key for that website, but there is non attached to it. Would you mind sharing the license key? Once I have that I can proceed with helping you. Or if your client can provide you their login, you can login here.

It does seem like this might be a conflict. Have you ever used a user role editor on your website? Can you try disabling it and setting your user role back to the defaults? If that doesn’t work, you might try a full conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting.

Cheers!

– Brook

[Craig Pennings]

I checked an older version of the website and no new plugins have been added since. Please help ASAP!

Thanks,

[Craig Pennings]

And also, no I don’t have any role editors installed, but it does seem to be a permissions issue.

[Craig Pennings]

I made a sandbox site and tested for plugin conflicts. Looks like I got the issue.

Thanks!

[Brook]

Excellent Craig, happy to hear that you found the conflict and it sounds like resolved it. Thanks for sharing your account info.

If you ever need anything else from us, like retrieving a lost password or anything, don’t hesitate to reach out. Cheers!

– Brook

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