View Single Instance of Recurring Event

[Marcella Alexander]

On this calendar, I would like to go to the specific instance of a recurring event rather than a list of all events in the series when the user clicks on the link to the event. For example, when I hover over any of the events for Mr. Ben, the url is http://mississippipizza.jamesaverywilhelm.com/event/mr-ben-2/year-mo-day/ (where year-mo-day is the date the occurrence is on). When I actually click on the event it, it redirects me to http://mississippipizza.jamesaverywilhelm.com/event/mr-ben-2/all/. Furthermore, all of the “Find out more” links on http://mississippipizza.jamesaverywilhelm.com/event/mr-ben-2/all/ redirect (again) to the page the user is already on (http://mississippipizza.jamesaverywilhelm.com/event/mr-ben-2/all/).

I’ve scoured the forums and documentation and can’t find any information to fix this. I’ve also already checked “Show only the first instance of each recurring event” in the general settings. What am I missing?

Thanks!

James (this account is under a different name, but I’m the one who oversees web development)

[Robin]

We are experiencing the exact same problem with our recurring events as well. We need an answer to this as soon as possible.

Thanks for posting Marcella.

[Brook]

Howdy guys,

I would love to help you with this. Thanks for clearly detailing what’s going on and what you have tried.

Have you tried “flushing permalinks”? If you are unfamiliar with this process, try the first step/subheading in this guide: Troubleshooting 404 Page Not Found error. Does that fix things?

If not, then it is very possible another plugin or your theme is accidentally warping our rewrite rules. We would need to find out what is doing this so that we can find a solution for it. This guide walks you through how to test for such a conflict, and then identify what is conflicting.

Please let me know the result of those tests. Cheers!

– Brook

[Robin]

Brook, I flushed the permalinks and deactivated all plugins and neither resolved the issue.

I am using Avada 3.8.7 and The Events Calendar Pro 3.12.5.

Any other possible solutions your could provide?

[Brook]

Howdy Robin,

Thanks for getting back. Typically we do not help two users per topic as in our experience 70-80% of the time they have different root causes of problems. And thus it only gets more complicated trying to handle both in one. But I will try to help you for as long as I can.

If you guys do have the same issue, I have an idea on what might be causing it. Could you share a link to an event that is doing this?

Thanks! – Brook

[Marcella Alexander]

Hi Brook,

I flushed permalinks, switched to 2013, and deactivated all plugins. Still having the same issue. Follow links in my original post to see.

I’m using ECP 3.12.5 and my theme is custom built on the Timber plugin. I didn’t originally build the theme, though. I’ve recently taken over the final stages of developing this site, so it could very well be that the previous developer has done something that’s causing this. I do know, however, that I didn’t have this problem until I purchased a new license for ECP and updated (although I don’t recall what version I was using before the update).

Thanks again,

James

[Robin]

Brook,

Okay, I will start a separate discussion in the future.
Go to this URL: http://acmeicehouse.com/event/live-music-with-pianist-amanda-matthews-4/all/
If you click Find out more, it doesn’t take you to the individual event.

[manufactur]

Having the same problem! I think this is a bug, @brook.

[manufactur]

Update: When I deactivate Events Calendar Pro, the link to single works again, so it definitely at least on the surface appears to be a bug specifically related to Pro.

Can anyone else confirm this?

[Brook]

Thank you guys for each giving that a whirl. Obviously this is looking like a bug. I have done my best to reproduce this issue with a variety of settings matching Marcella’s, but am so far not seeing anything like this.

Would it be possible for you do install the WordPress Debug Bar, and then once again click on one of those links? When you click on the link, then click on Debug, then Request and copy/paste the debug info from the Request tab here. This will let me know what rewrite rule is matching that page, which could certainly shed some light on why the rewrites aren’t working.

Thanks!

• Brook

[Robin]

Here is the Debug report I received when clicking on the event.

REQUEST:

event/live-music-with-pianist-amanda-matthews-4/all

QUERY STRING:

post_type=tribe_events&tribe_events=live-music-with-pianist-amanda-matthews-4&name=live-music-with-pianist-amanda-matthews-4&eventDisplay=all

MATCHED REWRITE RULE:

(?:event)/([^/]+)/(?:all)/?$

MATCHED REWRITE QUERY:

tribe_events=live-music-with-pianist-amanda-matthews-4&post_type=tribe_events&eventDisplay=all

[Marcella Alexander]

Here’s my debug–

Request:

event/mr-ben-2/all

Query String:

post_type=tribe_events&tribe_events=mr-ben-2&name=mr-ben-2&eventDisplay=all

Matched Rewrite Rule:

(?:event)/([^/]+)/(?:all)/?$

Matched Rewrite Query:

tribe_events=mr-ben-2&post_type=tribe_events&eventDisplay=all

I notice that both my and Robin’s event permalinks end in a number which would indicate that we both have more than one event with the same name. I just created a test event on my calendar that is the first of it’s name, and voila! Clicking on the new test event from the calendar takes you to the specific instance rather than a list of all events. So it seems the bug is triggered by having more than one series of recurring events with the same name. Hope that helps!

[Brook]

Good eye, Marcella! That would make sense.

I just created two recurring series of events with duplicate names, but they both are working correctly. That said I will keep trying to test other variations and see if I can reproduce.

In the mean time could you try another test for me at your leisure. Could you try renaming your slug? If you edit an event series that isn’t working, and then click the Edit button next to the Permalink up top you can change it. If the slug is “mr-ben-2” try changing it to “two-mr-ben” if you don’t mind.

Thanks again for everyone’s help in narrowing this down so we can find a proper fix.

• Brook

[Robin]

Brook, I changed the slug and the problem was not resolved.

[Marcella Alexander]

Same here. I changed the slug from “mr-ben-2” to “two-mr-ben”, but I’m still getting redirected to a list of all events.

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