View Single Instance of Recurring Event

[Brook]

I have to be upfront and honest with y’all. I am stumped on what’s causing this issue, and without knowing a cause we will be unable to patch it. Tomorrow our entire team meets together to discuss the week, and I will ask everyone else if they have any ideas here.

For now it seems like the only solution is to recreate the affected events from WP Admin > Events > Add New, as Marcella did with one of them. If the new one works, then you can delete the old. I realize this is not a great workaround which is why we will keep investigating tomorrow to see if a better one can be found.

Thanks for your patience and time helping diagnose thus far!

– Brook

[Brook]

Would anyone be willing to share a copy of their database with us? If so, please export it, put it in a zip file and email it to support @ this website. If you can include a link to this topic, I will then receive a copy of it and try reproducing your issue with your exact data.

Thanks again for everyone’s assistance. I am sorry this is proving difficult/lengthy to find a resolution for.

Cheers!

– Brook

[manufactur]

Hey @brook: so I tried just deactivating Events Calendar Pro which makes the permalink suddenly work. Here’s the permalink with Pro activated:

/event/live-event-trivia-wednesdays/2015-11-11/

, which immediately redirects to here:

/event/live-event-trivia-wednesdays/all/

Here’s the permalink with Pro deactivated:

/event/live-event-trivia-wednesdays-2015-11-11/

Not sure if that helps at all, but I wanted to point it out. Is there a different single event view for Pro that I am not accounting for?

[Brook]

Thanks for sharing that manufactur. I will definitely do some tests surrounding disabling/enabling Pro. So far nothing has surfaced though. It’s possible we will need a database dump to make progress here.

– Brook

[Marcella Alexander]

Hi @Brook,

I’ve been out the past week. Sorry to leave you hanging for so long. I just emailed my database dumb to your support address. Let me know if there’s anything else I can do.

Thanks!

[Brook]

Thank you Marcella! I really appreciate that. They just forwarded me the database.

Getting it installed and running locally takes a bit of extra work than our usual thread. I will get back with you on my findings tomorrow or the next day. Let me know if you have any questions in the mean time. Cheers!

– Brook

[Brad Fitzgerald]

We are having this issue too after the update to ECP 4.

If you go to: http://www.numericapac.org/events/list/ and try one of these events you can’t see the Event Page, just a list of all the Events:

– Nutcracker (you get http://www.numericapac.org/event/wvso-the-nutcracker/all/)
– Follies A La Mode (as seen on this page: http://www.numericapac.org/events/list/?tribe_paged=4&tribe_event_displ…)
– Mary Poppins (you get http://www.numericapac.org/event/mary-poppins/all/)

They really need people to be able to get to those single Event pages to get info and buy tickets.

[Brook]

Howdy Brad,

Thank you for reaching out. I just realized my update never made it to this thread. I tested with Marcella’s database. However the problem events were already missing from it so I was not able to replicate the problem, and thus stand some chance of isolating it. If your database is still affected by this and you don’t mind providing a copy of it, we would love to run tests on it.

If you don’t wish to provide the database, keep in mind that creating a new event with the same details and deleting the old one has worked for everyone else. It’s definitely a bit of a pain, but it is a solution available right now.

• Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts