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Happy to hear it fixed itself! That doesn’t happen often enough. 😀 Definitely let us know if the issue resurfaces.
- Brook
Thank you for letting us know someone else is hitting this Teresa. I just added that info to our bug ticket. It helps us prioritize this.
This is speculation, but I would not be surprised if this gets fixed in 4.1.1. We are nearly ready to release 4.1, so this will probably be fixed a ~week after in a “maintenance release”.
Cheers!
Happy to hear that Dillon. We’ve made it a part of our official Genesis patches.
Since this topic has gone for a couple of weeks without a response from the original poster it is scheduled to be archived. If anyone else needs help with something similar please don’t hesitate to open a new topic (that way we don’t spam the inbox of other people who have already resolved this). Cheers!
- Brook
Howdy Paulo,
We definitely have met some qualified freelancers in our time here: List of freelance customizers.
You might also be interested in our free tutorial: New User Primer – Event Tickets (Plus) that walks you through setting up Event Tickets Plus. But, of course sometimes it’s still best just to have someone like the freelancers above do the job for you! Especially the setting up of the Ecommerce store itself. Most people choose WooCommerce for their store. But even WooCommerce takes a decent amount of knowledge and time to get going.
If you need further support, would you mind posting in our support area or logging into the site here first?
Cheers!
– Brook
Oh okay, then that would be the result of the snippet not our default behavior. In that case we might be hitting that error I mentioned a topic back, where it will show an erroneous date instead of the proper one. However, I have an idea that might workaround this. Try replacing:
$wp_query->get( 'start_date' )with
$wp_query->get( 'eventDate' )Don’t forget that our forums have a tendency to convert regular single quotes into the angly kind, since that is just what WordPress does with text. So It might be best to not copy/paste the quotes, and instead just replace “start_date” with “eventDate”. Did that work?
- Brook
Howdy Jessica,
At the moment you do basically need to modify the stock on ticket sales, or perhaps its easier to just disable stock by entering 0 as the amount available. Then simply cancelling or refunding orders once you hit the limit. I am very sorry for this, I know it is hugely inconvenient.
Our strategist just marked this bug to be fixed ASAP. Our very next version should be 4.1, and if everything goes according to plan a fix for this will be included with it.
- Brook
Howdy Greg,
Thanks for getting back. Yeah the code has been tested extensively by a couple people. I wonder if you copied the opening <?php tag from the code? You typically only need one of those tags in your functions.php. It’s easiest to replace the opening <?php tag from the top of your functions.php with this entire snippet, since the snippet includes the <?php tag at the top.
I found the problem is with your he Events Calendar: Advance Mini Calendar Widget plugin. When this is active I get the 404. When deactivated it works fine. However I do need that because I need the widget calendar to display a specific month by default
You had mentioned the Mini Calendar widget earlier, that’s why I was asking about it. This snippet is designed to change the date for Month View, not the widget. Since it was untested with the widget I just wanted to double check with you.
After following the advice above does the whitescreen go away? If not, could you share a copy of your entire functions.php file?
Cheers!
– BrookThank you for clarifying.
There are some serious security concerns with allowing people to upload PDFs to your site, and then showing them publicly. PDFs are frequently used to attack website viewers. And if someone maliciously uploads one to your site you can get blacklisted on Google and elsewhere as a malware site.
If you do wish to forge ahead with allowing folks to upload arbitrary files and view the original full size versions I understand. I just wanted you to be aware of why this sort of thing is rare. You will need to build the functionality yourself. It is not a feature we plan to add due to the security concerns for more users. You could use something like the comment uploader as a nice starting point for adding this feature. From there you will need a decent measure of experience with PHP and WP to fit this into our plugin.
Does that answer your questions? Can I be of further assistance?
Cheers!
– Brook
Howdy Karly,
For sure!
That is not a bug. The source code is for the intial page that loaded. Any subsequent ajax requests will not be reflected in the view source, because they were loaded after the page loaded. However, you can hit the refresh button to reload the page with the new content, and you will see the <title> change.
Let me know if you have anymore questions.
- Brook
Good question. Our product allows you to add multiple tickets to an event. Say you run a stadium and have a Standard seat ticket, a box ticket, and a VIP one. Each of these will have their own amount of tickets available (stock). If you set it so that the ticket defaults to 1 instead of 0, then when a user hits add to cart by default they will have a standard seat, a box, and a VIP added to their cart. Three total. That is why our plugin defaults to 1. So when you have multiple tickets available a user does not add all of them to the cart. Instead a user must explicitly choose which type of ticket they want and how many.
But for people who only sell 1 ticket per event, and a user can purchase as many of that ticket as needed, then sometimes people want the ticket quanitity to default to 1 instead of 0.
Does that all make sense?
- Brook
Howdy Gina,
The free version does not tie in with WooCpmmerce or allow you to sell tickets, only Event Tickets Plus does. With Event Tickets Plus you are given the option to add tickets and sell them via WooCommerce. Each ticket will be a product in the Woo store. You can edit it like you would any other product and add the bulk discounts.
That help clarify things?
Cheers!
– Brook
Howdy Greg,
Thanks for your thorough debugging thus far. I wrote that snippet you’re using, and to be frank it was quite hacky. I’m not exactly sure why it is 404ing for you and not everyone else, but I also know it could be improved and less prone to errors.
I just rewrote the snippet:
https://gist.github.com/elimn/d034dfddb9be206d9cc1
Could you try replacing the entire snippet with the new one above? If you only want it to apply to month view, note that you can now comment out the tribe_is_list_view() line and uncomment the tribe_is_month() one. Either way you probably wish to uncomment the tribe_is_month() line.
My apologies for our delayed response. Hunter was waiting all day for me to have time to rewrite the snippet.
Does that new one work better?
Cheers!
– BrookHowdy Patricia,
I would love to help you with this.
The image they can upload via community is the WP featured image. Not all themes use this image, but most do. For those that do it will usually be displayed prominently on the page. But it is only one image.
Adding more images is just not possible without heavy modification. Of course there is a big security concern with allowing people to upload images, which is a main reason why WP and other sites don’t typically let users upload images for comments and such. But if properly configured the risk is minimal. If you’d like to forge ahead and configure your own uploader, you might try a plugin like this. That one adds the ability for users to upload arbitrary images then link to them in comments. A plugin like that would be a good starting place for allowing users to upload images, from there they can just link to them.
If you’re interested in an easier solution though, you might suggest to users to upload images to a third party image hosting service like imgur.com. From there they can link to them.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
