Brook

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Viewing 15 posts - 1,741 through 1,755 (of 4,796 total)
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  • in reply to: Page Title Tags #1063509
    Brook
    Participant

    Howdy Karly,

    1. How can I get the page titles for month view (e.g. Events for January 2016) to display in that view? I am guessing it is something similar to what I have for Day View, but I’m not sure what should be changed:

    I believe that code you shared should actually work for Month view as well. If you wish to change the date format you can. Just replace ‘tribe_get_date_format( true )’ with your format. I think you want this:

    'F j, Y'

    2. Likewise, for the Single Event pages, what can be used to display the current event’s title in the <title> tag?

    You can use any of the available functions for getting the title. WordPress has quite a few depending on your need. For this I would probably use:

    get_the_title()

    3. I’ve noticed that while the source code for the <title> tags stays correct, when anything is appended to the URLs (the user changes pages via Next Events or Previous Events, or any search criteria is submitted via the Tribe Bar or Filter Bar), that the title display in the browser reverts back to the default page title, while the source code continues to display the correct page title. Do search engines only use the <title> tag from the page’s source code to display the page titles on their pages? If so, this is not a big deal, as it would only effect a user who is bookmarking the page or when they look at the top of their browser window. However, if search engines grab the title that is displayed in the top of the browser window, then this would be a big deal since they’d be displaying incorrect page title (I think due to the Javascript that changes the page titles when new events are displayed).

    The title shown in search results should match the one in the View Source view.

    Does that all make sense?

    • Brook
    in reply to: Checkout quantity field is zero can it default to 1 #1063507
    Brook
    Participant

    Howdy touchpoint,

    A third party wrote an awesome tutorial on this, that I’ll link to because they laid it out so nicely: http://clicknathan.com/web-design/customizing-wootickets-for-events-calendar/

    Basically when you only have 1 ticket available for your event, it does make sense to default to 1. However many of our users have multiple tickets available, and if they all default to 1 then click Add To Card adds all those tickets to the cart. This is unexpoected for the user and makes for angry customers thinking you are trying to slip in extra products to their cart. So I would only do this modification if you only offer 1 ticket per event.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Add 'Submit an Event' form into a template. #1063506
    Brook
    Participant

    Howdy Danielle,

    It sounds like you would be interested in Community Events. This adds a form to the front end of your site for users to submit their events. It gives you complete control over the form, what happens to the submitted events, etc. It also has an option for users to edit their existing events, if you choose to enable this. Does that sound like what you wanted?

    Cheers!

    – Brook

    in reply to: Weird Math when re-saving ticket quantities #1063504
    Brook
    Participant

    Howdy Jessica,

    I would love to help you sort through this. First of all there is a known in the most recent version that purchasing 5 tickets causes the stock count to appear reduced by 5, plus 5 filled. We are working on a fix ASAP.

    Did you order 5 tickets then cancel the order? That might help explain the other facet of this.

    • Brook
    in reply to: my event link does not display events, #1063501
    Brook
    Participant

    Oh awesome! I am happy it was an easier fix. Thanks for getting back, Joy.

    • Brook
    Brook
    Participant

    Howdy Nicholas,

    Thanks for reaching out about this. I would love to dive in and see if this can be resolved.

    I am not very familiar with Facet. I just reached out to the developer to see if he is willing to work with us to try and find a fix. In my experience WordPress developers often take a while to respond to such emails if they do at all. But, after having seen some of the rave reviews Facet is getting I have a good feeling that this will happen much quicker.

    I’ll let you know something as soon as I know. In the mean time, if you have any questions or anything I’m here.

    Cheers!

    – Brook

    in reply to: License error + search field values #1063495
    Brook
    Participant

    That sounds like a plan, Josh. It is the easiest option for sure.

    Paste the following snippet at the top of your theme’s functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.

    https://gist.github.com/elimn/8e3a7c7f362ec4792600

    Does that all make sense? Did that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Recurring event on last selected day of the month. #1062855
    Brook
    Participant

    Howdy David,

    That is totally possible. When you add the event select a custom recurrence, then “Monthly”, “Last”, “Sunday” of every month.

    Let us know if you need anything else. Cheers!

    – Brook

    Brook
    Participant

    Howdy Sara,

    I am happy you found that snippet!

    You are correct, Community Tickets does not have the ability for event organizers to scan QR codes. I can totally see though how you would want that ability. Would you mind officially suggesting this as a feature: UserVoice (feature suggestion page for The Events Calendar) ? Odds are strong it is something we would be keen to build rather quickly. I’d have to talk to the strategist to see if he agrees, but my money is that he will like this idea and want to hit is ASAP.

    If you need continued support, would you mind opening a new topic dedicated to your issue? Jason’s issue does not have to do with Community events. And since he has not responded in a couple of weeks I am going to archive the topic here. Don’t want to spam his inbox with something not relevant to him, but we would love to answer anymore questions in a topic of your own.

    Cheers!

    – Brook

    in reply to: responsive calender widget #1062849
    Brook
    Participant

    Excellente! Let us know if you ever need anything else.

    • Brook
    in reply to: search button not responsive #1062848
    Brook
    Participant

    You are welcome! Thanks for getting back.

    • Brook
    in reply to: Attendees missing #1062847
    Brook
    Participant

    Thank you for sharing the link!

    I am not sure if what they’re doing is the “wrong” way or not. Regardless it is still something we’d like to see if we can support. Plenty of WP plugins do things the wrong way after all, and we do our best to be compatible.

    I am logging a ticket for a developer to investigate this. He will download that plugin, and try out a compatibility patch. We will have to do some major tweaking to the concept to make sure it doesn’t break the other Ecommerce platforms like EDD. I am requesting in the ticket for the developer to report back once they have done this – which could take a little while. The thread might autoclose due to inactivity, but the dev can still reopen and report.

    Let me know if you have any questions in the interim.

    Cheers!

    – Brook

    in reply to: Attendees missing #1062582
    Brook
    Participant

    Hey Thomas,

    Are you using the GoCardless direct debit plugin for Woo? Would it be possible for you to share the zip with us so we can investigate this in more detail? You could email it to support at this website.

    Cheers!
    – Brook

    Brook
    Participant

    Howdy Marina,

    I would love to help you with this.

    The best way to do this is by creating a theme override. We have a step-by-step guide for creating those here: Themer’s Guide.

    Specifically the file you want to override is /plugins/events-calendar-pro/src/views/pro/modules/meta/additional-fields.php . On line 18 you will see the

    that outputs the other title:

    <h3 class="tribe-events-single-section-title"> <?php esc_html_e( 'Other', 'tribe-events-calendar-pro' ) ?> </h3>

    You can rename it from there.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Group save tickets #1062207
    Brook
    Participant

    Howdy Gina,

    I would love to help you with this. I’ll answer these one by one.

    Buy 3 tickets and get discount, buy 5 get bigger discount etc… All for same event. There should be a min and max amount of tickets they can by so this works I believe.

    That is not going to be possible without writing a bit of a customization. Some users accomplish bulk discounts with third party WooCommerce plugins, which for any Woo product including tickets. These will allow you to enact discounts based on how many products from a certain Woo category are being bought. So say a user purchases 5 tickets, they get a discount. But those tickets do not have to be for the same event… To enact event restrictions, you would need to do some modifying of your own.

    Also does this plugin work with sage pay?

    We have a number of users who have reported using SagePay, and there are no known conflicts. So yes it should work, but we have not personally been able to test it. If for some reason it does not work you can certainly get a refund for that, or any other reason, within 30 days of purchase.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

Viewing 15 posts - 1,741 through 1,755 (of 4,796 total)