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Howdy Tommy,
I will certainly do my best. As our TOS says we are only to give an overview of advice, it is up to you (or someone you hire) to have the technical expertise with PHP to take the advice and run with it, including customizing code snippets to fit your needs. If you do not feel you have enough experience with PHP and WordPress, don’t forget about the man freelancers out there who can help you with your dev needs: List of freelance customizers.
I’m guessing you want to go with option 2, as it should be easier to follow. So let me expound a bit on that one. In order to add the title of the event to every ticket in the Woo order screens, including the “Customer completed order email”, do the following.
- Backup your site, just to be safe. Tutorial: Updating WordPress and Making Backups
- Paste this snippet at the top of your theme’s functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.
- You need to modify that snippet some. Replace this line:
$title .= ' - '.$event_start_date;
with:
<span class="pl-smi">$title</span> <span class="pl-k">.=</span> <span class="pl-s"><span class="pl-pds">'</span> - <span class="pl-pds">'</span></span><span class="pl-k">.</span><span class="pl-smi">$event_title</span>; - Open up this file /plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php and scroll down to line 859. replace this:
if ( in_array( get_post_type( $event ), Tribe__Tickets__Main::instance()->post_types ) ) {
with this:
if ( in_array( get_post_type( $event ), Tribe__Tickets__Main::instance()->post_types() ) ) {
Is that helping you make sense of things? If not, you should definitely checkout the list of freelancers. Anyone of them should be able to tackle this with great ease. The actual dev work can easily be done within an hour assuming I’m clear on what you need.
Cheers!
– Brook
Michel, is it possible you’re not using a widget at all but rather a shortcode? It looks to me like in the right hand sidebar you are using a widget, which can be modified as we discussed. But, in the content area perhaps you are using our shortcodes instead? If so then it is actually much easier to modify the event limit.
Edit the page, and find your shortcode. It will probably look something like this:
[tribe_events_list]And just add a limit:
[tribe_events_list limit="25"]Was that the problem? If so I’m sorry I didn’t think of that sooner. We kept talking about widgets, but I should have been more perceptive to realize it might have been a shortcode instead.
- Brook
Howdy Meghan,
That is totally doable. Have you ever pasted a “snippet” in your functions file before? That’s all you need to do here, and I’ll walk you through it.
Paste the following snippet at the top of your theme’s functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.
https://gist.github.com/elimn/4c321fa3d568446e08a1
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Karl,
That’s not a daft question at all. I am a bit ashamed to say we don’t have a comprehensive list anywhere – yet. We have been working on it, we even have one person right now who has been running through and documenting as many as possible in addition to writing automated tests. Until that’s complete though, we won’t have a list on our website.
Our support team also needs to find actions and filters all of the time. And we do so mostly with the use of folder search inside of the plugin folder. It’s a bit of an art though unfortunately. Is there anything specific I can help you find? A specific customization you’re trying to build?
Cheers!
– Brook
Howdy reshetramah,
That’s a great question. I can think of three ways to do this, and I’ll outline each of them below so you can decide which works best for you.
- Are your trying to make the link go to the external website only in photo view, or elsewhere on your site such as in Month view? If you would like to do this then there is a fairly straightforward method of doing this. When you add the event from WP Admin you can setup an external URL for that event in the Event Website field. Once you’ve input that data, try following the steps in this article. That will make it so that anytime someone click on the event, they are taken to the external website instead of the usual single event page.
- Another option without the caveat of working in every view would be to create a theme override, by following our Themer’s Guide. The file you wish to override is :/events-calendar-pro/src/views/pro/photo/single-event.phphttps://theeventscalendar.com/knowledgebase/make-links-event-go-straight-event-website/. You will notice the call to tribe_event_featured_image() on line ~24. That is the featured image, you could swap this out for a link of your own.
- Finally similarly to the above, you could override the image itself using the WP Filter ‘tribe_event_featured_image’
Certainly all of these will require a bit of PHP knowhow to get working. Though the first one is probably the easiest. Does one of these sound preferred to you? Can I clarify how to go about that preferred method any?
Cheers!
– Brook
Howdy Lane,
I am sorry that is giving you trouble, right from the get go no less! We’d love to help get you a copy of that and get you smooth sailing from here.
Do you know the password/email used to purchase the plugin? When purchasing you create an account on our website here, and once logged in you can visit the My Account link in the upper right to download the plugin and view your license.
If you do not know the password or email address, perhaps you could reach out to us privately via email, support @ this website address. If you can share any details that might have been on the order, like your manager’s email, the name of the website the order was for, etc. Then we can try to lookup your account and restore access.
Does that all make sense? Can I help you further here in the public forums? Please let me know.
Cheers!
– Brook
Howdy Michael!
I would love to help you with this. That is not a bug we are aware of. I tried reproducing it right now with a variety of settings and was not seeing any behavior like that.
Would you mind logging in so I can verify your support access? Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Yan,
Thank you for reaching out. We would love to help you find a solution if possible. Could you share a link to your website so I can view the problem in action?
Cheers!
– Brook
Howdy Michael,
I would love to help you with this. That should be straightforward to fix. Do you know how to add CSS to your theme? In any CSS file you could insert the following:
table.tribe-events-calendar { overflow: visible; }Basically there is a small conflict between your them and The Events Calendar, but that snippet fixes it.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Cappelle,
I would love to help you with this. We have a tutorial that helps with this: Changing the word ‘events’ to something else
Would you mind logging in so I can verify your support access? Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.
Cheers!
– Brook
Howdy Tommy,
I am sorry, I must not have been clear before. There is no code I shared that was meant to be copy/pasted into ‘customer completed order email’ template. I was sharing two separate solutions to your dilemma:
- How to create a theme override. This is the most customizable solution, but will require you to write your own code.
- A snippet that does something similar to what you want, and with a little tinkering can do exactly what you need. Paste the snippet at the top of your theme’s functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.
1. Custom override
That email is sent by WooCommerce, and the template is part of Woo’s email templates. It can still be overriden and include more detail.
- How to override woo templates
- I believe the template you’re looking for is the “Customer: Completed order” one: woocommerce/templates/emails/customer-completed-order.php
You will notice that the details themselves are in the separate order details template, which is shared with a few other email templates. Inside of that template is yet another template, order items.
- woocommerce/templates/emails/email-order-details.php
- woocommerce/templates/emails/email-order-items.php
One of those is the template you wish to modify. It really depends on where you want the title. Likely it is in the order-items.php one.
2. Snippet
If you wish to modify only the title, and do not mind modifying it in the email orders as well as the checkout screen, have a gander at this snippet:
https://gist.github.com/elimn/9352efba6accd9dc21a1
You could simply replace the usage of $event_start_date with $event_title. However, worth mentioning that there is a bug in the current version of Event Tickets Plus where tribe_events_get_ticket_event() does not actually work. This is fixed in our next version 4.1. Or, you can fix it yourself by modifyingline 859 of /plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php and swapping this:
if ( in_array( get_post_type( $event ), Tribe__Tickets__Main::instance()->post_types ) ) {For this:
if ( in_array( get_post_type( $event ), Tribe__Tickets__Main::instance()->post_types() ) ) {Now that you know those are separate solutions does that help clarify things? Are you able to get it working, or could I perhaps clarify one of the methods further?
Cheers!
– Brook
Howdy Dave,
Thanks for getting back. I was on a short vacation, so please pardon the belated response.
You’ve done a lot of good research since we last talked. I’ll answer those one by one.
– Ability to sell tickets with daily, weekly, monthly recurrence.
That’s a builtin capability.
– Ability to associate sales with a specific date and time of recurring event.
This is not yet possible. We are currently working to add this feature to the calendar. It will likely be ready with version 4.2 of our plugins.
– Ability to sell tickets for once-off events.
Builtin capability.
– Ability to manage capacities and adjust once sales are in progress.
If I understand what you’re asking that’s a builtin capability. Our plugin handles “stock” counts for tickets. You can have multiple types of tickets, like regular seats, box seats, etc. Each will have it’s own # available, or stock. Each time a user buys a ticket 1 will be removed from the available stock. You can adjust that stock count yourself as well to increase/decrease it at any point.
– Capacities should update in real time.
Everything happens in real time.
– Ability to export contact lists of tickets sold.
Right now our plugin collects the name/email of the purchaser. These can easily be exported as a CSV, but might not be quite what you’re looking for. We are working on adding customizable data collection for tickets, so that you can collect more than just the name and email and do so for each attendee. This feature will likely be released in our next release (version 4.1). As you’ve probably noted we are focused right now on adding new features to the tickets framework.
– Real-time information on tickets purchased.
Builtin feature.
– Ability to validate tickets.
By this do you mean the ability to check people in at the door and make sure they have a valid ticket? If so then this is a builtin feature.
I see from previous posts in the forum that you do not support recurring events ? This would be a problem for us if this is the case as we need to be able to sell tickets for different visiting times everyday of the year, So I would have thought recurring events would be the way to do it. Is there another way?
That is true, we do not yet support recurring events. This feature is tentatively slotted for version 4.2 of our plugins. You can currently work around this by splitting an event from the recurring series and adding tickets to it, but this definitely involves some manual labor for each occurrence.
We just want to make sure your system can handle recurrence over multiple times on the same day, as well as multiple days. I.e., can we sell admission every half hour 7 days a week?
Like the above a workaround is available – splitting each time slot up into its own series of events. If you have an event that occurs every Friday at 6pm and 9pm, create two series. One for 6, the other for 9.
Our client is looking at something along the lines of what you guys offer out of the box but there may be some customisation required to suit their needs. We don’t want to hack your plugin ourselves as it may turn out to be counter productive both in the short and long term. Is it an option for us to work with you on this as a Custom Enterprise Solution if we need to? Obviously we need to firm up the scope with the client before we ask you for costs but do you have a minimum budget for this type of thing before you take it on?
We’d love to work with you if possible. We have a large variety of freelancers very familiar with our plugin’s API that tend to take on “smaller” projects: List of freelance customizers. We have occasionally taken on very large projects ourselves, the sort that require a team of developers, graphics designer(s), and a number of months of dev to complete. It really depends on the magnitude of your project. If you would like to pursue this further please reach out to us privately: http://tri.be/contact/.
Does that answer all of your questions?
Cheers!
– Brook
