Need Help Please!

[Lane Lee]

I purchased the community plugin and we NEVER got the link for it. I think it went to a spam folder then got erased.
It was purchased under my managers email please help!!

[Brook]

Howdy Lane,

I am sorry that is giving you trouble, right from the get go no less! We’d love to help get you a copy of that and get you smooth sailing from here.

Do you know the password/email used to purchase the plugin? When purchasing you create an account on our website here, and once logged in you can visit the My Account link in the upper right to download the plugin and view your license.

If you do not know the password or email address, perhaps you could reach out to us privately via email, support @ this website address. If you can share any details that might have been on the order, like your manager’s email, the name of the website the order was for, etc. Then we can try to lookup your account and restore access.

Does that all make sense? Can I help you further here in the public forums? Please let me know.

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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