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Shucks! That was the easiest solution, but if it didn’t work we can move on to more difficult ones.
I can not login to your site. Looks like it was locked down since yesterday. Would it be possible to provide access again? No worries if not, but my instructions will have to be a bit more generic.
Do you wants the title “Events” to appear above the listing views like “Month” and “List”, the single event view, or both?
Just let me know on those two questions and I’ll get you the most detailed instructions I can for both of those changes. Cheers!
- Brook
Oh I see. I’m happy you spotted the solution in that case.
I believe this WooCommerce tutorial is what you’re after: Modify the empty cart return URL . Mostly it’s just this snippet:
https://gist.github.com/woogist/d937a9af1a91f574a51e#file-functions-php
Did that work?
- Brook
Howdy Tom,
Thanks for taking the time to reach out about this. Translating of WP Plugins is now moderated by the WordPress.org community, which is very large and thus can be a bit slow.
While waiting on an updated translation/.po file you should be able to manually override any string in any plugin, including ours, using this WP Plugin: Say what? More information on how to use it is in that link.
Does that sound like what you’re looking for?
Cheers!
– Brook
Howdy waikatodhb,
Thanks for taking the time to contact us. I might be able to help you get that titled aligned to the left. Could you provide a link to the page where this is happening? If I’m able to view it, then I can test out what CSS it will take to move it around. But if I can’t see in my browser I can’t even guess what CSS it will take.
Would sharing a link be possible?
Cheers!
– Brook
Howdy OngKar,
Good question. Do the missing venues/organizers not have any upcoming events attached to them? The Filter Bar is designed to hide anything that has nothing to show. So if they don’t have events available, it won’t even show them as an option. Does that sound like it might be the cause?
Cheers!
– Brook
Howdy kqed,
I would love to help you with this.
Your venue definitely isn’t behaving right. It seems to be loading the single-event template for the venue, hence why your venue has a date/time in addition to the erroneous image. That’s not normal behavior, normally it loads the separate venue template and looks like this.
Have you done any template overrides? If so, do you mind just double checking that there venue template hasn’t been overriden. I know you’re pretty sure, but it might not hurt to be 100% sure. The template should be called single-venue.php, and would exist in one of the /tribe-events/ folders in your theme, or perhaps parent theme.
Does that all make sense?
Cheers!
– Brook
Howdy Stephen,
I would love to help you with this.
The bad news is: Event Tickets Plus doesn’t fully support Recurring events, nor did WooTickets before it. That’s why when you add a ticket for a recurring event you get that little popup telling you it’s not supported. Unless your site was somehow heavily modified to add this feature, even the old WooTickets should have had the exact same issue you described. Basically when someone purchases a ticket whether in Woo or Event Tickets Plus they are purchasing a ticket for all occurrences/dates, not a single one. This works great for courses and the like, but not good for theaters, concerts, and such.
The good news is: We are working to add support for this. It is looking likely to be released in version 4.2 of our plugin.
Does that all make sense? Does that answer your question? Please let me know.
Cheers!
– Brook
Howdy Stavros,
Great question. The filter bar is not designed for general pages, only events. It probably wouldn’t help you any. However this plugin might: https://facetwp.com/demo/cars/
Does that answer your question?
Cheers!
– Brook
Howdy Marv,
I’m sorry to hear this is giving you troubles.
I’m not aware of any bugs that would cause overselling. There is however one feature that might be confusing things and causing this by accident. If you’re running WooCommerce orders do not get automatically approved. When a customer places an order for tickets it is pending until you go in and approve it. Keeping that in mind consider how it impacts the plugin: Say you have a stock count of 100, and 100 orders pending. Our plugin does not say “sold out” until everyone of those 100 pending orders are approved. Thus a few more people might come along and purchase tickets and thus further increase your pending orders. This is to prevent fraud. Otherwise a malicious person could purchase all 100 tickets with fradulent billing info, and cause your site to be sold out until you discover the error. To prevent this you need to watch when approving order, and make sure not to approve more orders than you have stock, just like you do with any other sales in Woo. Or if you don’t wish to approve orders you should setup Woo to auto approve and bill people when they checkout.
Does that sound like it might be the issue?
Cheers!
– Brook
Howdy Mrtcereal,
Great question. That’s totally possible to do. Depending on your needs it might not event require PHP.
When you type something into the Near/Location box it then forwards you to a URL like this:
/events/?tribe-bar-geoloc-lat=53.5510846&tribe-bar-geoloc-lng=9.99368179999999&tribe-bar-geoloc=hamburg%2C+germanyAs you can see it splits up into three parts. The first two parts are the latitude and longitude of the address you’ve searched for, and the final part is the text that gets prefilled into the Near/Location box.
If you want to “set a default location” this could be as simple as changing the link to your calendar from /events/ to a URL like the above.
However, if Map view isn’t your default, or if you want to dynamically set the location, say based on the user’s IP, then PHP is necessary. The easiest and best way would just be to use PHP redirects. If somebody hits the default map view, redirect them to a URL like the one above containing the location of the place you want. The main thing you need to fill in for it to work is the lat/lng. You might need to use a geocoding service like Google’s to obtain that if you are filling it in dynamically.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Crossover!
Thanks for sharing your system info. Very helpful here.
When I view your site I get all manner of mixed content errors alongside the broken calendar:
Mixed Content: The page at [redacted] was loaded over HTTPS, but requested an insecure font [redacted]. This request has been blocked; the content must be served over HTTPS.Of course the link you shared to your site is via HTTPS. If I load your site with HTTP instead, the errors go away. This is likely an indication that WordPress is not properly setup to support HTTPS. You will see these errors with any WP Plugin that uses the WP Ajax API, ours included.
Are you familiar with setting up HTTPS on WP? If so you just need to run finishing configuring it. If you’re not, did your host set you up with HTTPS? They might be able to help you out here. Typically you have to involve them anyways. You might be interested in just turning it off. A lot less hassle that way.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Kevin,
I appreciate your sticking with us for so long! Indeed we have worked on that off an on for years now. We are embarrassed that it has started and stopped twice due to our availability, but we have started again and are in the home stretch. Both monday and today we spent researching shortcode use cases . Soon after completing this dev work will begin again.
Our internal goal is to release that with version 4.3 of our plugin. I don’t often share internal goals like that, because sometimes they have to change if a major bug crops up or something. But, now you know what I know.
Does that answer your question?
Cheers!
– Brook
Howdy Paul,
What you want is within the realm of possibility, but it will require a goodly bit of knowledge of PHP to do. If you have such knowledge, you will want to:
- Hook into the save_post action.
- Check if the _EventOrigin meta field is set. If so check it will tell if you the event is being imported via iCal or just a regular saved event.
- If it’s an iCal event, parse the content. You will have to write your own parser based on the format of your content. With the parsed content save it as a custom field.
I’d guesstimate 2-5 hours of time to write and test. If you’re super familiar with WP maybe a bit faster.
If you don’t have lots of PHP knowledge then the above probably sounded like Greek. In which case you’ll probably need to hire someone who is familiar with WP to do this. If you don’t already have such a person on hand, you might checkout this link: List of freelance customizers.
Does that all make sense? Please let me know.
Cheers!
– Brook
Howdy lawrencepepper,
I would love to help you with this.
It seems probably that page title will show up if you try switching templates in your current theme. Go to WP-Admin > Events > Settings > Display and click in the ‘Events template’ drop down. You might try Default Page Template. Hit apply and try refreshing the calendar. Does it work? If not, try each of those templates in the drop down. Does one work?
Cheers!
– Brook
Howdy Mike,
Good question, I’m glad you asked. We have a number of people who have been with us since 1.x days. However, it is not a good idea to jump the far in one step.
Here is what I would do if I were in your shoes:
- First, make sure you have a good backup. Tutorial: Updating WordPress and Making Backups
- If memory serves you shouldn’t have Events Calendar Pro installed at all, only The Events Calendar. But if you do have Events Calendar Pro I would disable it for now.
- Now upgrade to each major version between 1.4 and 4.0. You can find the links to download them here. I would download each of these versions:
- 1.6.5
- 2.0
- 2.0.11
- 3.0.3
- 3.4.01
- 3.10.1
- 4.0.4
- Then I would do a manual upgrade to each of those versions, starting with 1.6.5 and working your way to 4.0.4.
I realize that’s a few hops. It’s mostly out of an abundance of caution. You could try skipping a few of those and probably be fine. But we have not tested directly updating from that old of a version in a while, and we know the hop method above typically works great.
Once you’re done, then you can download and activate the latest Events Calendar Pro.
Does that all make sense? If you need further help, would you mind logging in with the account you created when purchasing Events Calendar Pro? Then I can move this topic to our support forums and continue it there.
Cheers!
– Brook
