Brian

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Viewing 15 posts - 10,531 through 10,545 (of 11,256 total)
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  • in reply to: Out of Installs? #791594
    Brian
    Member

    Hi bretweir,

    Sorry for the issue of the Out of Installs. I can help troubleshoot this with you.

    Your license key is still set to marleysmutts.com.

    Please login to your account on tri.be and go to Account Central->License Keys.

    Then click discount now for marleysmutts.com.

    Then go to your new site marleysmutts.org and add the license key in.

    Also, for security please never share your API key. I have removed it from the post and we can look up that information ourselves, thanks!

    Let me know if that works.

    Thanks

    in reply to: Multiple users #791577
    Brian
    Member

    Hello I can help answer this question.

    I am not sure I understand what you are asking so I will provide as much information as I think could answer it and if I am way off please let me know and I can provide more information.

    How does multiple users of the calendar work? Do we have multiple logins and is there a way to see who does each entry on the calendar?

    I am not sure if that is in reference to the Community Calendar or the regular calendar.

    So I will answer for both.

    Standard Calendar
    All the events are controlled same as WordPress Post so each user who creates a post in an author.

    Community Calendar for Front End Submissions
    If you have anonymous submissions on each event goes to a default user for the site.

    If you require users to be logged in, the event is tied to the account the user used to create the event.

    Does that help?

    in reply to: Remove link to single view #791567
    Brian
    Member

    Hello,

    I can help point you in the right direction with this.

    There is no direct feature to remove those links, but you could follow our Themer’s Guide:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    And move the files in the views you would like to edit into your theme and remove all the links that way.

    Let me know if you run into any trouble.

    Thanks

    in reply to: Google Maps not Showing on Events #791536
    Brian
    Member

    Great, glad it worked.

    I have added this ticket to your bug ticket and we will notify you when we have an update.

    For now there is nothing more we can do here so I am closing out this ticket, but if you have any new issues come up or questions please create a new ticket.

    Thanks

    in reply to: Pre-filled fields #791527
    Brian
    Member

    I would say the easiest solution is to run a WordPress function to get the current user to get the information you would like to include in the organizer field and echo that information directly in the fields and then use css to hide the Organizer section.

    That way you do not have to recreate the whole process.

    You can move the organizer section to your theme for following the themer’s guide and modify it there.

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    in reply to: Licence key input issue #791515
    Brian
    Member

    Ok.. Lets see if we can figure this out.

    Here is how I setup my mulisite with the Events Calender.

    I have the Events Calendar and the Filter Bar Activated on two sites of the multisite. I activated them directly from the plugin page on each site.

    On that site there is no license tab.

    If I go to Network Admin and then to Settings->Event Settings

    I do see the License Tab there.

    Is that not the case on your installation? Do you only see the Network Tab there?

    Let me know and we can troubleshoot this.

    Thanks

    in reply to: How to remove "recurring event (see all)" from widget #791492
    Brian
    Member

    Hello,

    I can help you out with this.

    I have suggest this solution before and it looks like it would work for you.

    Can you try Brook’s solution in this ticket and see if that works for you:

    https://tri.be/support/forums/topic/remove-recurring-event-info-from-events-list-widget/

    Let me know if you run into trouble or would like some help on it.

    Thanks

    Brian
    Member

    Also have you tried using this coding instead from our tutorial:

    https://theeventscalendar.com/change-days-of-the-week-to-abbreviations-in-month-view/

    in reply to: Google Maps not Showing on Events #791467
    Brian
    Member

    Hello,

    Sorry for the issues with the maps. It appears there is an old option that causes the issue, we are working on a bug fix for that.

    In the meantime can you please try this filter in your theme’s functions.php file and see if that resolves the issue.

    add_filter( 'tribe_get_option', 'adjust_tribe_embedded_map_height', 10, 2 );

    function adjust_tribe_embedded_map_height( $value, $property ) {

    if ( 'embedGoogleMapsHeight' !== $property ) return $value;

    return '350px';

    }

    Let me know if that works for you.

    Thanks

    in reply to: Event lists #791447
    Brian
    Member

    Hi Ralph,

    Thanks for the interest in the Events Calendar.

    I am afraid we do not have that feature beyond using the Event List Widget to display certain categories.

    You maybe able to get what you are looking for through an unofficial plugin called Event Rocket.

    Event Rocket

    It will work with the free version and does have some shortcodes for the list view display that might work for you.

    Does that help?

    in reply to: importing facebook not working #791440
    Brian
    Member

    Hi berloth,

    I can help you out with this.

    Due to Facebook API limitations we are unable to import events directly from profiles using their username. That is only possible through Organization or Page usernames.

    You can import events from profiles using the direct id of the event. That is found in the event link.

    I would recommend watching our new user primer as it explains what events can be imported and gives examples on how to find the id.

    https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/

    Let me know if you would like some more help after reviewing that guide.

    Thanks

    Brian
    Member

    Hi w3sights,

    Thanks for using the Events Calender Pro.

    I am afraid we do not have shortcodes included in the plugins.

    It is something we are looking at adding, but there is no timetable if or when they maybe added. I would not expect them as apart of the 3.9 release too.

    You can try Event Rocket it is an unofficial plugin that some of our developers update with limited shortcode ability in it, but it does not have a month view shortcode or any of the more advance views.

    Event Rocket

    Thanks

    in reply to: Seat to choose #791361
    Brian
    Member

    Ermir,

    That is a interesting feature and I can see how that would be useful to many more businesses. I am afraid that is beyond the features of our Ticketing Add Ons and would require some major customization to add it and we would not be able to help through our forums on that.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/

    Thanks

    in reply to: QR Code on Woocommerce tickets #791352
    Brian
    Member

    Hi congruitysolutions,

    We are working on a more advanced ticketing solution, but I have no timeline on it. That feature is one we are looking to add, but I do not have any information on whether it will be included or not. It is on our list though. Sorry I do not have more to tell you.

    Thanks

    in reply to: add community event as regular event #791341
    Brian
    Member

    Hi SC,

    By default events submitted through the calendar are part of the regular calendar once published (either you publish them or if you enable the user submitting the events too)

    They are not in a separate “community calender” nor do they have community as a category by default.

    Are you seeing something different then this? Let me know and we can work to get the process down for you.

    Thanks

Viewing 15 posts - 10,531 through 10,545 (of 11,256 total)